M Kois Location: Palm Coast, FL 32137 ... rsing Center Greenville, SC2007 Florida Community College Insurance Institute, Jacksonville, Florida.Professi onal Employment :12-08 to Current Unemployed10-08- 12-08 Kelly Services(FCSO)An alyst- Blue Cross Blue Shield, FlScreened Applications from ProvidersAccepte d or Rejected Applications for ProcessingProces sed applications for Providers who were enrolling into Medicare Program9-08-10-0 8 Unemployment4-08 -9-08 Accord InsurancePhone Receptionist/CSR Transferred calls to agents in the office, Faxed information to appropriate insurance carriers and or clients, Assisted Auto CSR in auto division, Recieved information from prospected clients for insurance and used Quote sheets or systems a ...
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E Samedi Location: Tampa, FL 33619 ... ATION:automotive technology ceritficationass oc. science in computer information systemshigh school graduateEMPLOYME NT HISTORY:charlott e county ford: port charlotte,fl.lub e/auto tech1992-1994vid eo aid corporation: tampa,fl. telesales1995-19 96scotty's home improvement:tamp a,fl. appt setter for home services:paintin g,vinyl siding,counter tops,etc.1996-19 97time customer service:tampa,fl .customer servive rep inbound1997-1999 ...
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V Talley Location: Seminole, FL 33772 ... experiencePerfor mance driven and motivated individual with proven track record in customer service and process improvementExcel lent communication skills and ability to work well with diverse groups or independently.Co mputer skills include Microsoft Office and InternetProficie ncy in various call center software applications of Remedy, TCS, RTA, Click2Coach, Rockwell, Meridian, Cisco and Lucent CentreVu Supervisor/Agent PROFESSIONAL SKILLSReduction of $1.4 million dollars annually in labor cost and 1.2 million dollars monthly in fraud risk with new Return Mail process improvementEleva ted fitness club ranking of number 53 out of 54 clubs to ranking of number 3 within 6 months per operation ...
93 hits
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S Gardner Location: Riverview, FL 33578 ... n management, I have found that by setting goals, clearly defining standards, holding staff accountable and building team morale through employee recognition programs, my departments proved to be successful as a result of this approach. I am a big proponent of ongoing training. I believe that when employees have the tools and knowledge to perform their job, it builds an elite team. Quality and professionalism is the key component to providing excellent Customer Service.Professi onal ExperienceDirect or of Operations, Tech Health, Tampa, Florida 2004 - 2009Oversaw a 24/7 Customer Service call center with 120 employees and annual revenue of 80 million dollars.Oversaw the daily operation ...
91 hits
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C Bowens Location: Miami Gardens , FL 33055 ... Customer Service or Management._____ ____________ QUALIFICATIONS . Dynamic personality that inspires people to work for me. . Excellent computer skills-applicati ons related to MS Office or the Internet. . Superb leadership, interpersonal, planning and communication abilities. Great people skills. . Extremely productive in a high volume, high stress, environment. . Performed daily clerical functions: phones, typing, filing, and customer service. . Placed orders for office supplies, equipment, and services. PROFESSIONAL EXPERIENCE . Developed a working Customer Service Department. . Heavy phone contact with Contractor and Subcontractor. . Reso ...
89 hits
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A Wilfong Location: Ocoee, FL 34761 ... dies 1989 - 1991 New Life Bible College Cleveland, TN 1985 - 1989 Hickory High School Hickory, NC General Studies-Obtained diploma WORK EXPERIENCE SunTrust Bank-Fl4/2008-Pr esentCore 2 Customer Care RepresentativeAs a customer care specialist, answering inbound calls from clients of SunTrust, at one of the main facilities in Orlando, Fla. Duties include everything from simple account maintenance, to complex online banking troubleshooting for clients. Also make sales referrals to clients, looking for ways to upgrade existing accounts. Operate various window applications, in addition to using a multi-function phone system. Call center environment.Nati onal Vendor Services-Fl11/20 06-1/2008 ...
87 hits
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L Price Location: Wesley Chapel, FL 33543 ... atisfaction and revenue growth through the sale of products and services. · Facilitate customer transactions including, but are not limited to, new service orders, move and change orders, billing inquires and adjustments, and resolving customer account issues· Accountable for meeting sales objectives· Conduct standards such as customer satisfaction, established productivity, call handling time, call work time, order quality, billing accuracy and maintaining attendance objectives· Ensure orders and adjustments are accurate and complete and follow-up promptly on any commitments made during the contact· Operate various office machines including computers, keyboards, and CRT terminals. Ability t ...
85 hits
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W Lenz Location: Satellite Beach, FL 32937 ... . Orlando, FLState Certified Residential AppraiserManage day to day operations of company.Company marketing and record keeping. Acquisition of new clients. 1992-1997 Richard Holcombe Ent., Inc. Orlando, FLState Certified Residential AppraiserAcquisi tion of new clients. Appraisal of residential properties. 1989-1992 Maronda Homes, Inc. Orlando, FLProject Manager Complete supervision of new home construction.Edu cation 1986-1989 University of Central Florida Orlando, FLB.S., Business Administration. Emphasis on Finance.Appraisa l Education 1992- ...
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N Baktis Runyon Location: Oldsmar, FL 34677 ... management experience in customer service, training, sales, and marketing. Expertise in administration, operations, direct selling, telemarketing, sales analysis, sales force management, planning, budgeting, staffing and communication. Managerial Abilities . Sound knowledge of Call Center Operations and training . Proven administration skills . Planning, organization and follow-up of projects . Managing efficiently the unforeseen, unexpected . Preparation, management and follow-up of budgets . Strong negotiator . Efficient leadership, rapid decision maker, sound judgment . Management and motivation of personnel . Adapts quickly to changes and needs of an organization . Exce ...
81 hits
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E Williams Location: Jacksonville, FL 32246 ... omplex projects, defining project priorities and delegating tasks. Quickly learns procedures and methods. Friendly- can get alone well with others. Dependable-can work without supervision. Demonstrated accuracy, attention to detail and ability to work well in a teamEmployment History Crew10/2007 - CurrentMc DonaldDuval, FLRequested customer orders and depressed keys of multi-counting machine to simultaneously record order and compute bill. Selected requested food items from serving and storage areas and assembled items on serving tray or in takeout bag. Notified kitchen personnel of shortage and special orders. Served cold drinks, using dispensing machine, and frozen milks and desserts, ...
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