Customer Service Supervisor Jobs in Alabama

Job Title: Assistant Manager, Customer Service Representatives Company: Check Into Cash Inc Location: Montgomery, AL Description: CHECK INTO CASH, INC. is a growing financial services organization with 1200 plus locations adding new products daily. We recognize that our success is due to our people and have a fabulous package including a super training program, competitive pay, excellent benefits & A TERRIFIC BONUS PROGRAM! To join our team, you must possess excellent communications and people skills. Collection background a plus but not mandatory. If you're that person, then contact us immediately! YOUR CAREER AND SUCCESS ARE WAITING.    Positions available in Montgomery, AL Check out our website! at www.checkintocash.com     ;

Job Title: Airport Customer Service Supervisor Company: US Airways Group Location: Birmingham, AL Description: PLEASE NOTE:  This position requires 3 to 5 five years of airline Customer Service experience. This requirement is not flexible.  Responsible for the supervision, direction and monitoring of personnel to ensure our customers are receiving the best possible service. Responsible to ensure personnel comply with established rules and regulations. Plan and coordinate operational activities and communicate with other station personnel, other departments and vendors as required. Responsible to ensure the protection and security of customers and company property at all times. Ensure quality service is provided in all areas of responsibility including facilities, customer handling, equipment and appearance of personnel. Responsible for maintaining station records, completing reports and any other administrative support required by Station Management.  ?     High school diploma or GED. ?     Three years of experience in an airport environment. ?     Internal employees may not be on an attendance level. ?     Must have at least an average rating on the most recent performance evaluation. ?     Must remain in the position of one year. ?     May not be on a disciplinary level.*     Demonstrated ability in problem solving and independent decision making is required.*     Must be available for all shifts on a 24/7 basis.  No flexibility is given for       school schedules, vacations and other part time jobs during the probationary period. *     Training is held in Charlotte NC. All expenses are paid. *     Fluent written and verbal English communication skills are required.

Job Title: Call Center Manager Company: Various Location: Florence, AL Description: Needed: Call center manager to lead team members! Experience preferred. Pays: $15 per hour to start Benefits include Dental and Health insurance. Additional Information For immediate consideration, apply now. Contact Info:  Register to View

Job Title: Call Center Manager Company: Manpower Location: Birmingham, AL Description: A local financial institution is seeking experienced candidates for a call center management position. This position will be managing 15-20 employees and will be responsible for ensuring productivity and reporting using call center metrics. May include training associates as well as partnering with other departments to achieve goals.This position has two possible shift times. Interested candidates should be flexible to work in between the hours of 7am and 7pm. A minimum of 5 years customer service and/or banking is required as well as minimum 3 years of proven leadership.All candidates should be proficient with MS Word and Excel. Interested candidates should also be able to collaborate with other, prioritize tasks, express themselves both verbally and in writing and have strong organizational skills. Manpower is an Equal Opportunity Employer (EOE/AA)

Job Title: CUSTOMER SERVICE- MANAGER Company: Burlington Coat Factory Location: Dothan, AL Description: Job Description:This position is for local residents only.Sorry, Visa / sponsorship not available.CUSTOMER SERVICE MANAGER Reports To: Operations Assistant Store Manager Supervises: Customer Service Supervisors and Customer Service - Lay-a-ways & Returns GENERAL PURPOSE OF POSITION: As part of the management team, the Customer Service Manager is responsible for ensuring the highest level of customer service throughout the store and is a role model and leader who must solve problems, make informed decisions and manage the department wisely in order to achieve maximum results. As part of the management team, the Customer Service Manager is responsible for the day-to-day management of the front end, overseeing the functioning of the cash registers and supporting equipment, and all duties of the cashiers. Responsibilities include staffing, training, scheduling, inventory control, equipment maintenance, and loss prevention.Job Requirements:SKILLS AND COMPETENCIES: - Ability to provide outstanding customer service - Ability to develop and train associates and build relationships - Ability to manage front end operations effectively - Ability to process information/merchandise through computer system and register system - Ability to maintain a fair, consistent set of standards as they apply to work force - Ability to adjust priorities and manage time wisely in a fast-paced environment - Ability to communicate in a clear, concise, understandable manner, and listen attentively to others - Ability to operate all equipment necessary to perform the job REQUIREMENTS: - 2  years of Retail Management experience within a Big Box or Specialty environment - Ability to work a full-time schedule including nights, weekends, and holidays - Ability to handle a multi-million dollar sales volume -Strong interpersonal, communication, organization and follow-through skillsKeywords: Retail, Customer Service / Front End, Big Box

Job Title: Supervisor for Call Center Company: Location: Birmingham, AL Description: Supervisor needed to manage office work flow. Pays $15 per hour to start. Benefits include Medical and Health insurance

Job Title: Customer Service Supervisor Company: Wiregrass Commons Mall Location: Dothan, AL Description: Wiregrass Commons Mall Management is taking applications for an hourly Customer Service Supervisor. People skills, scheduling and flexibility are a plus. Apply in the Management Office Monday - Friday, 8 am-5pmAs Posted in the Dothan Eagle

Job Title: Airport Customer Service Supervisor - U.S. Airways Company: Location: Birmingham, AL Description: Another job opportunity brought to you from My Alabama Job ? your source for the latest employment opportunities in Alabama. Airport Customer Service Supervisor - U.S. Airways - Birmingham, AL PLEASE NOTE: This position requires 3 to 5 five years of airline Customer Service experience. This requirement is not flexible. Responsible for the supervision, direction and monitoring of personnel to ensure our customers are receiving the best possible service. Responsible to ensure personnel comply with established rules and regulations. Plan and coordinate operational activities and communicate with other station personnel, other departments and vendors as required. Responsible to ensure the protection and security of customers and company property at all times. Ensure quality service is provided in all areas of responsibility including facilities, customer handling, equipment and appearance of personnel. Responsible for maintaining station records, completing reports and any other administrative support required by Station Management. Job Requirements ? High school diploma or GED. ? Three years of experience in an airport environment. ? Internal employees may not be on an attendance level. ? Must have at least an average rating on the most recent performance evaluation. ? Must remain in the position of one year. ? May not be on a disciplinary level. * Demonstrated ability in problem solving and independent decision making is required. * Must be available for all shifts on a 24/7 basis. No flexibility is given for school schedules, vacations and other part time jobs during the probationary period. * Training is held in Charlotte NC. All expenses are paid. * Fluent written and verbal English communication skills are required. To apply for this position, visit here.

Job Title: Customer Service Manager Company: Revenue Cycle Solutions Location: Hoover, AL Description: RCS is dedicated to providing quality accounts receivable management service and support to healthcare providers.  We apply technology, experience and a quality focus to deliver solutions that enhance patient relations and improve accounts receivable management performance for hospitals.We are looking for a high-performing Customer Service Manager to be responsible for managing (1) day-to-day operations of the call center, (2) operations related client deliverables and communication, and (3) effectiveness and efficiency of our accounts management systems including Cyclogic and Legacy, as well as our dialer software including Aspect, Smoothstone and Soundbitesystems. Management responsibilities include workforce management, quality management, performance management, campaign management and development and training of staff in order to meet changing business condition. Duties include monitoring Customer Service supervisors’ and representatives’ daily activities and results, and achieving the necessary level of team performance to meet the goals and objectives of RCS and its clients. Qualifications include:Required:Bachelor’s degree.  5 years experience in a call center environment in a supervisory or managing capacity, preferably working with medical or non-medical collections. Preferred: Hospital billing and A/R, health insurance, and patient portion knowledge. We offer comprehensive employee benefits to our employees as well as paid holidays and paid time off accrual.  For more information on our company, please check out our website at www.revcs.com.  If you are interested in joining our exciting sales team, please send your resume to Tina Weber at Register to View or fax to Register to View .

Job Title: Call Center Manager (Permanent Slot) Company: TEKsystems Location: Birmingham, AL Description: TEKsystems has teamed up with a major client here in the Birmingham marketand is now in immediate need of a CALL CENTER MANAGER.___________________________________________________________- This is a permanent, fully funded, position that has a two (2) monthcontract on the front end.- Candidate will go permanent (off contract) after eight (8) weeks in therole.- Position is in Birmingham, AL.- Hours are 8am - 5pm (Monday through Friday)- Three (3) step interview process.- IMMEDIATE NEED___________________________________________________________--- SKILL SET ---Remedy (ticket system) thorough understanding of this systemCrystal reporting gSymposium ACD (Nortel product)SharePoint (used with folders for their knowledge base)High level person with extensive ACD knowledge and minimum 5 yearsexperience in managing a call center.this person will be interviewed by CIO, VP of centralized services, VP ofoperations and PM for customer site.People skills that will allow to interact and work with C level executivesat the customer site.___________________________________________________________--- REQIREMENTS ---Help assist with the day to day management of the existing call center thrutransitionResource leveling (today using mental trends not reporting trends andanalysis) and requirementsTicket follow-up and cleanupReporting (when and what to report and why, generation of daily reports)Gap AnalysisSharePoint (current knowledge base in folders in SharePoint).cleanup and verification of informationconsistent knowledge transfer to new vendorWork with Customer Project Manager for transition process and all activitiesAdvocate between Customer and Customers new vendor___________________________________________________________If you are qualified and interested, please APPLY TO THIS POSTING andTEKsystems will contact you promptly.Thanks for your time and consideration and best of luck with your job searchin 2010!Join TEKsystems() and get your career on the fast track. As the leadingtechnology staffing and services firm, we are passionate about deployinghigh-caliber IT and communications expertise. To satisfy our constant needfor expertise, we actively seek talented Technical Professionals with alllevels of information technology and communications skills. TEKsystems knowsthat every professional has different needs, so we'll work together todetermine a suitable benefits package. We offer options to our TechnicalProfessionals that could include: a health plan, 401k, provisions forvacation and holiday pay, and technical and professional training. With afoundation as the nation's largest IT staffing firm, we've become abillion-dollar services company by blending superior client service with anunrivaled ability to source and manage talent to precise specifications,resulting in successful technology executions. Allegis Group and itssubsidiaries are equal opportunity employers. M/F/D/V