D Green Location: San Antonio, TX 78239 ... Richardson, TX Outbound calls using the Noble Dialer and manual dial to contact former students in default with the Department of Education. Excellent skip tracer, using all available modes to locate. After locating, discuss client's financial situation and assess their ability and willingness to pay their debt and discuss repayment options. Responsible for maintaining accounts until paid in full. As a Team Lead, I am responsible for credit card declines and NSF make-ups, making sure accounts fund on-time. Responsible for team schedules, time off, and goals achieved by individual collectors. Cashier/Bakery Sales June 2007 ...
97 hits
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L Howard Location: Cedar Hill, TX 75104 ... t*Micro soft Excel*Microsoft Outlook*Internet EXPERIENCES: 11-2005 to present Dallas County SchoolsBus Driver: Take children to and from school safely and transport students on field trips. Also help with answering 6-line telephone of concern parents and teachers. And dispatching of buses to students house, asking their ETA's of arrival to pick student up and drop off there student. 6-2005 to 10-2005 Analyst International Temp Dallas, Texas*Received incoming calls from SBC Customers 90-100 calls per day*Technical support on home entertainment systems*Answered billing questions*Issued credits*Accepted payments 10-2003 to 11-2004 Alliance Data Systems Dallas , Texas*Received incom ...
95 hits
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D Cox Location: Pflugerville, TX 78660 ... 4.0, 2000, 2003, XP and Vista.20+ years of experience in designing, maintaining and troubleshooting network systems. Proficient with TCP/IP, DNS, WINS, DHCP, AD, VPN, Citrix and LAN/WAN topologies.Exten sive hands-on experience with various server hardware, SCSI and RAID.Experienced with enterprise backup solutions and disaster recovery.Sound technical knowledge of virus detection products and monitoring tools.Skilled in the installation, configuration and support of Exchange 4.0, 5.5 and 2000.Strong interpersonal, communicative and organizational skills.Education and CertificationsCo mpTIA A+, 2007Microsoft Certified Professional, Windows 2000 Professional and Windows 2000 Server, 2002 ...
93 hits
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S Taylor Location: Silsbee, TX 77656 ... ovision of new service, disconnects, transfer,payment arrangements,tro uble outages,and all other duties for Dominion Electrical services.Service areas are for Virginia and North Carolina. Crossed trained for Gas East Ohio, for restore for final accts,payment arrangements,gen eral billing information. Retail Merchandising Xpress September 2007 - October 2007 Merchandising Specialist Dallas, TX Field merchandising for Albertsons, in Dallas and surrounding area. Reset pet supplies on team, per planogram. National Marketing Services September 2007 - September 2007 Merchandising Specialist Edison, NJ Field merchandising for PETCO, in Oregon and Washington. Reset pet supplies on team, per ...
91 hits
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D Crofoot Location: Trophy Club, TX 76262 ... e 9 Years Order Fulfillment Experience 16+ Years Client Relations Inventory Control Purchasing Inside/Outside Sales Professional Experience Air Liquide America, Grand Prairie, TX Regional Customer Service Manager 2006-Present Manage the company’s most efficient regional customer service department in the country. Maintain client relations for the largest sales territory in the country. Order fulfillment supervision Managed the rollout of the administrative component of the cylinder asset inventory system. Decreased inventory of EPA Protocols while increasing on time deliveries of EPA Protocol cylinders. Air Liquide America, Grand Prairie, TX Account Manager 2005–20 ...
89 hits
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J Johnson Location: Fort Worth, TX 76104 ... k up new ideas and concepts quickly.Work ExperienceAegis Communications Group- 8201 Ridge point Dr, Irving TX 75205 (972) 869-1382Position : Temporary Customer Service RepresentativeOc tober 2008 to December 2008Enrolled United Health Care members and senior citizens during open enrollment, into the Medicare Part D program.Assisted member with different concerns pertaining to their plan.Road King Auto Transport- 6204 Windermere Place, Fort Worth TX 76112 (214) 635-8211Position : Office ManagerOctober 2007 to CurrentContacts Brokers and searches the internet to secure loads.In charge of billing and receiving for payment of service. Lets Talk- 6341 Boulevard 26, North Richland Hills TX 76180 ...
87 hits
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T Burrell Location: Dallas, TX 75241 ... - March 2009 Collections Make outbound calls and receive inbound calls to and from customers to collect on theirdelinquent accounts. Make recommendations and provide solutions to assist customers in resolving theirdelinquent status. Negotiate with customers to increase initial payment offers made by customers. Follow proper call model procedures Skip trace and locate customers then collect on their accounts to keep them from chargingoff as a bad debt.Alliance Data, Dallas,Texas January 2005 - July 2008 Customer Service Representive Process inbound customer calls to the point of resolution. Research and resolve customer issues. Assist customers with questions regarding billing, rates, etc. Re ...
85 hits
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E Downham Location: N Richland Hills, TX 76182 ... tisfaction ratings. Award-winning team leader and motivator who improves productivity and performance levels by creating and implementing training materials. Troubleshooter and relationship development specialist who delivers optimum customer results that exceed corporate goals.Technology Support * Telecommunicatio ns * Customer Support * Team Training Policy Compliance * Customer Relations * Issue Resolution * Coaching/Mentori ng PROFESSIONAL EXPERIENCE AT&T / PINNACLE, Fort Worth, TexasTechnical Support Representative - 2008-2009Support ed customers and provided customer service for part of the company's 78.2M customers. Collaborated with technical and customer service teams to bring ...
83 hits
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C Oboyle Location: Lake Dallas, TX 75065 ... ~ ~~~~~EXPERIENCE~ ~~~~~~~~~~~~~7/2 009 - PresentBob Davis Company Lake Dallas, TXOffice ManagerI was responsible for all invoicing, billing, customer call backs, typing, banking, collections, scheduling, and maintaining necessary supply levels.2/1996 - 7/2009Cafe Expresso Dallas, TXWaitressI provided whatever was necessary to be sure my customers enjoyed their visit , were happy and satisfied from the time they walked in the door to the time they left. My titles included: Hostess, busser, secretary, cashier, receptionist, and waitress. My daily responsibilities included:* Check patrons' identification to ensure they meet minimum age requirements for consumption of alcoholic beverages.* Tak ...
81 hits
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A Talley Location: Oklahoma City , TX 73111 ... d organization skills Able to learn new things quicklyWORK OF EXPERIENCE7/2005 -1/2010 Target I work on the sales floor guest services, front check out lanes, and overnight stockingMy job duties range from customer service giving great service to stocking the selves and keeping the stock accurate and up to date.11/2004-5/2 005 ACSI work as a Nextel sprint customer service inbound agent helping customers with their cell phone accounts EDUCATION1996-20 00 Willowridge High SchoolHigh School Diploma2001-2003 Prairie View A&M UniversityDidn't Graduate2003 College of Biblical Studies2003-2005 Houston Community CollegeEXTRACURR ICULAR ACTIVITIESI am a license minister so I do a lot of work at ...
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