Customer Service Representative Jobs in Texas

Job Title: Bilingual Customer Service Rep Company: Allegis Group, Inc. Location: Austin, TX Description: Aerotek Professional Services is seeking qualified candidates for our client in North Austin,TX. Qualified candidates will have strong bilingual communication skills in both Spanish and English. Responsibilities will include providing customer service to customers in an outbound/inbound call center environment. Previous call center experience is required. Spanish proficiency tests will also be administered prior to the interview to test Spanish communication skills. Qualified candidates should submit their resume to Christy Childers at cchilder(at)aerotek.com.Required Skills: Strong bilingual Spanish and English oral communication skills, Strong bilingual Spanish and English written communication skillsPeople. Service. Performance. These values are the foundation of the culture at Allegis Group and our family of companies. Become part of a company that cherishes its people. We offer an excellent salary and benefits package...and a place where you can grow and excel. Allegis Group and its subsidiaries are equal opportunity employers.

Job Title: Urgently Needed:Customer Service Representative Company: Location: Laredo, TX Description: - For a unique, fun company located near downtown. - Upbeat individuals needed_to make a lasting impression on our customers - This position_will lead to advancement opportunities

Job Title: Sr Customer Service Representative with Waste management experience Company: ProSource Staffing Location: Houston, TX Description:  Senior customer service, 5+ years experience with hazardous waste, experience with a waste management company; familiar with DOT regulations and EPA regualtions.  Able to fill out hazardous waste manifest properly, set up customers, enter orders, invoicing, receives and processes calls from customers, good tenure, common sense; working with 2 sales reps that handle multi-million dollar accounts--- MS Office, typing , Mon-Fri 8a-5p, $30,000-40,000

Job Title: Customer Assistant Company: AT&T Location: El Paso, TX Description: LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL? A job with AT&T as a Customer Assistant can provide you with exactly that! Don't miss this opportunity to join the company recognized by Fortune magazine as the World's America's Most Admired Telecommunications Company and named as one of the 2008 Top 50 Companies forDiversity byDiversityInc. Take advantage of our paid training and wide range of career possibilities. AT&T offers a competitive salary and benefits that include medical, dental, paid vacation, and more! Our Customer Assistants are the first point of contact in helping customers with DSL self-installation and service in our high-paced call centers. What you'll do as an AT&T Customer Assistant: Assist customers with registration, email creation, DSL physical line signal testing, modem/filter set-up Assist customers with email, browser, and modem troubleshooting Interact with other departments to resolve customer issues or provide additional services Required Tests Internet Service Mini Course (ISMC) Keyboarding (KB) Customer Service Assessemnt (CSA) - Core/Service Test Study Guides can be found at www.att.jobs/tips In addition to STRONG communication skills, our Customer Assistants must have: Data entry and problem solving skills Basic computer skills Satisfactory results from a background/employment history investigation and drug screening The ability to work day, evening, night, weekend and split shifts Qualify on pre-employment screening: Internet Services Mini Course (IS-MC) Customer Service Assessment (CSA) Keyboarding Skills Test (KST) Test study guides can be found here

Job Title: Bilingual (Spanish) Customer Service Representative - Spring, TX Company: Liberty Mutual Insurance Company Location: Spring, TX Description: Advance your Customer Service career at Liberty Mutual.For the second consecutive year Liberty Mutual was certified by J.D. Power and Associates for An Outstanding Customer Service Experience. During the J.D. Power andAssociates survey customers gave Liberty Mutual high scores for representatives courtesy, knowledge, concern, useful information, and overall service.As a Liberty Mutual Customer Service Representative, you will be a key point of contact for our customers, answer questions, addressing concerns, and supporting Liberty Mutuals mission of helping people live safer, more secure lives. Our success depends on delighting our customers, and each day our customer service professionals live up to that responsibility.As a Customer Service Representative, you willperform a full range of customerservice activities such as obtaining information from policy holder callers, responding to inquiries or problems and explaining processing procedures.Responsibilities:Provide exceptional customer service by responding to all inbound customer calls and written correspondences.Build rapport with each customer. Actively listen to customers requests and inquires.Retain policyholders who inquire about canceling through open listening, negotiation and policy review.Proactively identify and communicate policy transactions and impact to customer billing.Evaluate and make decisions regarding exceptions to payment plan and fees.Make alternate payment arrangements.Manage and utilize time effectives to ensure department meets requires service levels for improved customer satisfaction results.

Job Title: CSR Frontline Customer Service Center Job Company: Pepsi Location: Plano, TX Description: -Monitor and own resolution for all calls -Respond to and resolve complex inquiries/correspondences from RSRs, DSLs, and ZBMs -Team with experts to gain resolution (contacts within AR, SA, and Payroll) -Research issues and communicate resolution actions to RSR -Mentor and build capability within team -Identify and communicate critical process or system issues to Senior Associate -Make best practice recommendations regarding process and tools -Leverage contacts to research and identify process or system issues Key Responsibilities: -Total ownership for delivering customer service to RSRs, DSLs, and ZBMs regarding the identification and resolution of sales settlement balance issues and RSR commission exceptions. Position is largely handling phone calls, and includes research and resolution of issues initiated by a RSR or DSL phone call. Applicant must be able to work until 6pm (Monday-Friday) Requirements: Minimum Education: High School Diploma Preferred Education: Technical Certification or Equivalent Minimum Qualifications: -Call Center experience -Strong customer service skills (including empathy, listening, tolerance, objectivity, and follow through) including Strong time management, analytical, and resolution skills -Strong computer (MS Office tools such as Excel, Word, and Outlook) skills -Basic Accounting knowledge -Detailed knowledge of sales settlement and commission processes helpful but not required -Solid understanding of general business processes (A/R and Payroll) -Adaptability/Flexibility • job is customer focused, scope and hours are driven by customer needs, which may change over time -Drive for results that includes a sense of urgency -Clear communication skills (verbal and written) -Good listening skills -Ability to diffuse conflict -Team player Preferred Qualifications: -Technical Certificate or Equivalent -Knowledge of Sales Accounting systems such as FS2, FC2, HVL, C2C and OMS -Experience with knowledge of Genesys, Peregrine and Crystal Nearest Major Market: Plano Nearest Secondary Market: Dallas Job Category: Customer Service, Call Center, Customer Service, Customer Service Representative, Finance, Accounting, Payroll, Human Resources, Compensation, Service, Customer Service, Technology, C#

Job Title: Customer Service Rep/Operations Company: Location: Dallas, TX Description: Job posting for Customer Service Rep/Operations Base4 Group Inc. has an opening in Customer Service/Operations. This position requires someone detailed oriented, able to work independently with little supervision and able to navigate our customers websites. The candidate must have experience with, order entry, invoicing, filing, managing customer orders, maintaining on time shipping and resolving issues with customers orders. Other areas of responsibility would include but not limited to BOM/KIT setup, inventory maintenance, routing via our customers websites, Comply with Customer shipping requirements, work with domestic freight companies, ensure all orders have shipped and gather shipping documents, help the Director of Operations as needed and any special projects or other duties assigned. Experience with Great Plaines 9.0 or higher is a plus. We offer great benefits medical, dental, life, 401K, paid sick leave and vacation e-mail Resume in word doc format to: Register to View

Job Title: Technical Customer Service Representative Company: Modis, Inc. Location: Austin, TX Description: Modis is currently seeking Provisioners / Network Customer Service Representatives for an exciting contract opportunity with our client in the Austin, TX area. The position is expected to start immediately and last for an initial duration of 6+ months.  JOB DESCRIPTION•  Job duties included handling inbound calls from multiple parties, working assigned tickets, placing outbound calls to customers and technicians for repair and maintenance process.  •  The ideal candidate will be able to provide expedient resolution to down network issues through the use of various tools and resources.  •  Must have a well rounded knowledge of networking concepts (TCP/IP, DHCP, Traceroute, Ping, etc), networking implementation, wireless and wired connectivity, and networking equipment (switches, servers, etc).  REQUIRED QUALIFICATIONS & SKILLS• Networking concepts (TCP/IP, DHCP, Traceroute, Ping, etc), connectivity, and networking equipment (switches, servers, etc).• Excellent Voice / Speech / Communication Skills • Ability to work Flexible Shifts (Nights, Evenings, or Weekends)• Self starter with the ability to multi-task. • Previous technical call center experience is a plus • Cisco Network Certifications a plus HOW TO APPLY / ADDITIONAL INFORMATIONPlease send your most recently updated MS Word resume and contact information to Register to View . *Please note that candidates must be eligible to work for any employer in the US without the requirement of visa sponsorship. **Please no third party inquiries or agency submissions**

Job Title: CSR / VTR REPRESENTATIVE Company: URS Location: Austin, TX Description: This is an intermediate level position with one year related work experience (business education may substitute year for year). High school or equivalent preferred. Works under close supervision. Performs a variety of semi-routine duties. Has a general knowledge of office practices and procedures. Typing (if required) 40 wpm. Job Description : Essential Duties and Responsibilities This position includes the following duties. Other duties may be assigned to meet business needs. Answers escalated incoming calls and makes any necessary follow up outbound calls.Provides expert support of Vehicle Title and Registration (VTR) issues for first level call centerExpert in the processing of TxTAG transactions and violations in the system; receives, processes, and deposits payments; updates accounts and violation notices as to their status; and opens new accounts.Takes credit card payments over the phone for TxTAG accounts, violation notices, and new accounts. Researches and resolves escalated and complex customer issues utilizing expert knowledge and organizational agility. Processes and fills out multiple types of forms. Writes and receives customer and other professional correspondence via fax, mail, and email. Negotiates payments and fee reductions up to their established limits. Performs data entry, research and documentation of multiple business practices.Documents phone calls and actions in the database. Receives and processes account update requests from inbound phone calls and mail, as directed. Records individual completed daily work statistics. Troubleshoots situations accurately, quickly and efficiently for customers on the phone.Helps other departments with their tasks when inbound call volume is low.Maintains an above average attendance record.Prior customer service or Call Center experience preferred.Outstanding verbal communication skills (phone etiquette).Detail oriented, ability to multi-task, and highly organized. Strong data entry and computer skills.

Job Title: CRC - Customer Service Rep Company: State Farm  see all jobs Location: El Paso, TX Description: WHY JOIN STATE FARM?At State Farm, we are proud of our over 80 years of service to our policyholders. As the 1 insurer of automobiles and homes in the United States and an insurance leader in Canada, State Farm Insurance has been helping people manage the risks of everyday life and recover from the unexpected since 1922.At State Farm, we recognize that our workforce is the key to our business success. We have nearly 100,000 employees and agents working throughout the United States and ...