Customer Service Representative Jobs in Rhode Island

Job Title: Bilingual Call Center Representatives Company: Location: Lincoln, RI Description: If you have experience as a Bilingual (Spanish) call center representative and are interested in working in a call center, have excellent bilingual skills in English and Spanish and are good in providing customer service in a non-scripted call center environment, please email your resume. We are looking for professionals who have the ability to think on their feet, good at listening to customers? issues and providing solutions. To qualify for the position, you need to have the call center experience Long term contract positions Pay rate $13.50/hr Hours - 11.30am - 8pm (Monday thru Friday)

Job Title: Customer Service Representative - Immediate Opening Company: Location: Providence, RI Description: Our company gives an excellent chance for everyone to get to know the Consumer Finance Business and acquire knowledge that can be used for a lifetime whenever destiny bring you. SKILLS SUMMARY AND DEMANDS: - Outgoing Individuality - Basic Office Experience Preffered - Customer Service Skills - Super Phone Skills - Experience in Typewriting and Data Entry - Experienced User of PC programs and Internet - Literate English and General Math required. If you possess the above-mentioned qualities and qualification and like acting in a bustling environment with much client interaction then you will like this job.

Job Title: Rental Sales Agent - Customer Service-Rhode Island Company: National Car Rental and Alamo Rent A Car Location: Warwick, RI Description: Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. National and Alamo has an exciting opportunity for a Rental Sales Agent.  The Rental Sales Agent provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques. Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.  Responsibilities: Use company approved sales and service techniques when determining customer needsOffer optional products to meet customer wants and needs.Prepare all rental and return documents accurately and completely.Qualify each customer using our company rental requirement guidelines.Provide customers assistance with directions, maps, local area information, appropriate service information, etc.Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.Ensure that the return date and time on the rental agreement is accurate.Review all charges at the time of vehicle return.Prepare the Rental Agreement Folder with all required information.Answer the phones to assist customers in a friendly, helpful and prompt manner.Assist customers by effectively resolving all customer service issues.Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required. Qualifications: Must be at least 18 years oldHigh School Diploma or G.E.D. requiredMust have 3 months of Customers Service or Sales Experience.  Retail experience preferred.Valid drivers license in the US for a minimum of 2 years required.  No more than 2 moving violations or at-fault accidents within the past 2 years and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).Must be authorized to work in the U.S. and not require sponsorship now or in the future.Office hours are Monday - Sunday from 4:30am - 12:30am.  Shifts are based on availability.  Flexibility is a must.

Job Title: Customer Service Representative Company: TBA Location: Wakefield, RI Description: Are you looking to Make A Difference?  Start your career with a growing company in a customer-service position.  The individual must be a people person who is 100% dedicated to customer service. The day-to-day duties will include customer relations, work order creation, conflict resolution, research and complete follow-up.  This individual will need to maintain a positive attitude and have the ability to multi-task while exceeding customer's expectations.  Previous customer service experience with professional telephone skills required.  Must be proficient with computer-based applications and MS Office.

Job Title: CSR Company: Automatic Data Processing, Inc. Location: East Providence, RI Description: Automatic Data Processing, Inc. (Nasdaq: ADP), with nearly $9 billion in revenues and over 585,000 clients, is one of the world's largest providers of business outsourcing solutions. Leveraging nearly 60 years of experience, ADP offers a wide range of HR, payroll, tax and benefits administration solutions from a single source. ADP's easy-to-use, cost-effective solutions for employers provide superior value to companies of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine and recreational vehicle dealers throughout the world.CLIENT SERVICE REPRESENTATIVE As a client service professional, provides outstanding service when handling all client inquiries and interactions. Provides first level product and service support to Easy Pay Teledata clients regarding payroll, accounting, tax filing, money-movement and other related ADP services in both an inbound and outbound call center environment. Works effectively in the team support environment (service, Teledata, operations, conversion, tax central, and banking) to achieve total client satisfaction; strives to achieve the team and SBS goals for productivity and call management QualificationsRequired (Experience, Skills, Academic): Experience:- Experience in a Client Services capacity with resultant knowledge of payroll product(s) and processing preferred. In lieu of client services experience, knowledge of basic accounting and/or payroll is required.- Ability to research and resolve basic payroll questions with minimal assistance on a regular basis. 1-2 years related experience required.Generic Skills:- Effective oral and written communications skills required.- Good interpersonal skills.- Client service orientation.- Ability to work under the pressure of time constraints and to prioritize client issues.- Ability to consistently deliver quality service under the pressures of volume variances in inbound calls, length of calls, escalations, payrolls during semi-monthly, quarter-end, year-end periods.- Ability to be multi-tasked, work in a fast paced team and meet deadlines.- PC knowledge required.- Must be able to work flexible hours during peak processing periods, including year-end.- Must be able to become proficient in ADP payroll/accounting procedures within 6 months through in-house and self-directed training programs.- Willingness to take ownership for own work to continuously improve by recognizing training needs.ADP is an Equal Opportunity/Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength. Education: High School Job Category: Customer/Client Service Area of Interest: General Client Services

Job Title: Customer Service Representative Company: Location: Cumberland, RI Description: HomeCare New England is one of the largest independent providers of respiratory services and durable medical equipment in Rhode Island. Due to continued growth we are looking for a full-time, experienced Customer Service Representative to join our team in our Cumberland, RI location. The successful candidate will possess excellent telephone and organizational skills. They also must be detail-orientated and able to multi-task in a fast-paced environment. This position requires a high school diploma and 2+ years in a customer service or similar role. This individual must have solid computer and Microsoft Office skills. Experience in home respiratory care, DME and knowledge of Fastrack software are a plus. HCNE offers an intuitive benefits and compensation package including paid time off, medical, dental, life insurance and retirement benefits. For immediate consideration please reply to this posting with a cover letter outlining your experience and your resume, or fax them to Register to View . HCNE is an equal opportunity employer.

Job Title: CUSTOMER SERVICE REP Company: MCLEOD OPTICAL Location: Warwick, RI Description: CUSTOMER SERVICE REP: Optical lab. Full-time. Team player withgood communication skills. Benefits. Apply in person at McLeod Optical, 50 Jefferson Park Rd., Warwick. Behind Bugaboo Creek.

Job Title: Customer Service Representative in a Call Center Company: Manpower Location: Providence, RI Description: Growing Global Banking Client seeking enthusiastic individual's to assist in the Customer Service Call Center department located in the central Rhode Island area. In this Full-Time (40 hours) Temp to Perm position you will be trained to respond to customer service inquiries regarding existing deposit accounts, ATM and debit access devices and give online banking support. This position requires excellent people skills. Outstanding benefits package including but not limited to: Health, Dental and Life Insurance. Short & Long Term Disability plans and 401k-retirement plan.Duties include answering telephone call inquiries (within the phone bank) and promoting the organization's products and services. The selected candidates will be responsible for researching and resolving customer complaints. Goal is to ensure customer retention and satisfaction. Requires a minimum of a high school diploma or its equivalent and 6-9 months of experience in a customer contact / call center or retail-banking experience environment. CREDIT CHECK - BACKGROUND CHECK - FINGERPRINT CHECK REQUIREDStrong knowledge of MS applications and online banking experience coupled with excellent communication skills and excellent customer service and interpersonal skills are a must. The ability to multitask, work independently, and handle challenging customer service situations is also required.Manpower is an Equal Opportunity Employer (EOE/AA)

Job Title: Call Center Representative Company: Location: Smithfield, RI Description: A company located in Smithfield, RI is seeking candidates to work in their busy call center environment. Must have excellent communication skills -both verbally and written. Also, must have 6 months + of call center background. HR experience is a PLUS. Must be available to work Mon - Fri 1030am - 7pm OR Mon - Fri 1130am - 8pm. Profiency in the Microsoft Office Suite required.

Job Title: Customer Service Associate: part time Company: Kelly Services Location: West Warwick, RI Description: Customer Service Associate: part time CSR is to respond to customer requests via e-mail.     Assist customers with their accounts, game downloads, registrations, and instructions.  Handles customer complaints. Use of a mouse is required.     Must be articulate, have problem solving ability, be detail oriented, and have a positive attitude. Intermediate internet experience to include researching, copying & pasting.  The CSR uses electronic mail and word processing tools to communicate with the customer in writing. Training Schedule: Monday thru Friday; 1p - 6p for 2 weeksWorking Schedule: Friday, Saturday and Sunday: 11p to 7am Email resumes: Register to View Fax resumes: Register to View    Kelly Services is an Equal Opportunity Employer.