Customer Service Representative Jobs in North Carolina

Job Title: *Part Time Customer Service Associate*-94655 Company: Pitney Bowes Location: Charlotte, NC Description: Job Title:*Part Time Customer Service Associate*-94655Location:Charlotte, NCCategory:Client OperationsJob ID:94655 *Part Time Customer Service Associate*-94655 DescriptionYour interest in Pitney Bowes Management Services (PBMS) shows you're ready for an exciting, challenging career. PBMS is a division of Pitney Bowes, Inc., a strong company with an 80+year history in mailing that expanded into all aspects of document management. PBMS provides business services to various companies and organizations by focusing on solutions through technology, processes and people. What exactly are business services? In short, we handle the administrative responsibilities of a business - managing a company's mail and distribution center, running a copy center, delivering faxes, ordering and stocking supplies, and more. PBMS also offers other business solutions, including high-volume print and production mail, records management, desktop publishing, electronic documents, and business recovery services. What's the result? PBMS lets customers focus on growing their businesses while our teams support their operation. Key responsibilities may include: Strong attention to detail and knowledge of imaging practices and procedures is required. Disassembles and reassembles document groups Experience with scanning software Familiar with imaging concepts, practices and procedures. Scans documents (feeds pages into scanner) at targeted productivity levels. Reviews scanned images for quality and verify that all pages have been scanned. Responsible for ensuring the quality of the scanned images for client databases. Some keyboarding is required. Responsible for maintaining appropriate logs. Good computer skills are required. PBMS offers a competitive salary and excellent benefits, time off from work with pay, recognition and reward programs, opportunity for advancement, and much more. This is a short-term position with Pitney Bowes, for a maximum of two years. QualificationsPBMS provides on-the-job training and structured training classes. New employees learn excellent customer service practices and study how to run mail, copy or fax equipment. With the right attitude and the will to perform job functions accurately and effectively, PBMS offers a tremendous opportunity for you -- the chance to succeed with a solid, stable company that provides world-class services to the top companies in the U.S. and abroad. PBMS offers a competitive salary and excellent benefits including Medical, Dental, Time Off with Pay, 401K, Tuition Reimbursement, and much more. PBMS is an EEO and Affirmative Action Employer that values diversity in the workplace. Women and minorities are encouraged to apply. PBMS is currently seeking full time associates who are customer service oriented, career-minded, and able to work in a fast paced production environment. The ideal candidates must be able to demonstrate the following qualifications: · High school diploma or equivalent (GED) preferred · Minimum of 6 months of customer service experience required · Minimum of 6 months of Imaging/scanning experience preferred · Strong attention to detail and knowledge of imaging practices and procedures required · Keyboarding/computer skills are required · Ability to communicate both verbally and written with customers and company personnel · Ability to effectively work individually or in a team environment · Ability to handle multiple projects simultaneously · Strong organizational and administrative skills · Overtime and weekend work required as needed · Computer proficiency in email environments · Willingness to submit a pre-employment drug screen, criminal background check, and fingerprint check

Job Title: Part Time Sr. Customer Assistant Representative Company: Enterprise Rent-A-Car Location: Boone, NC Description: The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location. This role is available as regular part time only at this time. Responsibilities: Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendorsManage outgoing calls for callback management, A/Rs and miscellaneous calls as assignedProvide a high level of customer service by assisting customers and assessing their rental needs in person and over the phoneMeet and greet customers in a friendly and timely mannerProvide directions and general assistanceAssist to assess condition of rental upon returnProcess returns, check-ins and exit kiosk transactionsEffectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as neededUnderstand and communicate rental terms and conditions, vehicle features and other services May sell optional protection products, upgrades, fuel options and other additional equipmentResponsible for notifying Management of any known vehicle problems and any required vehicle maintenance Clean vehicle interior and exterior by hand or by operating washing equipment when neededPerform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billingPerform miscellaneous and backup duties job-related duties as assigned Qualifications: Must be at least 18 years oldHigh school diploma or GED equivalent requiredSome college preferred (this position is perfect for Rising College Seniors because class schedules work well with our work day)Must have at least 1 year prior customer service retail or administrative support experienceMust have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 yearsNo drug or alcohol related conviction on driving record in the past 5 yearsMust be authorized to work in the U.S. and not require sponsorship now or in the future

Job Title: Customer Account Rep II Company: Universal Hospital Services, Inc. Location: Raleigh, NC Description: Job Type: Full-Time Location: Raleigh, NC Last Updated: 03/04/2010 Job Description:Universal Hospital Services, Inc. (UHS) is the leading medical equipment lifecycle services company in the country offering comprehensive solutions that maximize utilization, increase productivity and support optimal patient care. UHS provides equipment and services to over 7,000 customers in all 50 states from over 80 offices. Our customer base includes hospitals, LTACHs, long-term care facilities, homecare providers and more. Our customers count on UHS to deliver exceptional quality, value and service 24/7. As a Customer Account Representative, you’ll provide support to our hospital and clinic customers by phone and correspondence. This position involves doing equipment inventory, billing, receivables and some travel to customer sites. You will be involved in developing letters, filing, and possibly assisting moving equipment and on-call duties. We are looking for candidates that excellent interpersonal communication skills, who can maintain confidentiality, who are able to work independently and who can present him/herself in a positive manner. You must have proper business telephone etiquette and be able to type at 45-55 wpm. You also must have good driving record and be able to lift to 75lbs The numbers tell it all. UHS has been in business since 1939; it operates through 85 districts and serves customers in all 50 states. Our motto? Quality. Value. Service. All of us. All the time. Now, find out what that means to you. Compensation includes base wage,eligibiity for incentive pay, 401(k), health/dental and tuition reimbursement. Learn more. Send your resume and salary history today. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Title: Sign Shop Needs Customer Service Rep. Company: Location: Greensboro, NC Description: Become involved in the fast-paced sign industry by joining our team as a Customer Service Rep/Inside Sales Consultant. Primary responibilites include interfacing and problem- solving with clients, managing current accounts and prospecting for new customers. The ideal candidate will be enthusiastic, organized, and have strong communication skills. Previous sign industry or sales experience a plus. Hours are Monday- Friday 9am-6pm. Fax your resume to Register to View .

Job Title: P & C Producer, Customer Service Rep & Group Health Agent Company: Company Confidential Location: Hendersonville, NC Description: Multi-Line Insurance Agency seeks Commercial P & C Producer, P & C Customer Service Rep, and Group Health Agent. License required. Salary, incentive bonuses &/or commission. Fax resume 697-1508.

Job Title: Customer Service Rep Company: Location: Charlotte, NC Description: Responsibilities: A CSR, you will play a key role in our on-going success as you work to identify customers? needs and provide one call resolution while maintaining superior customer service. We seek customer service professionals with a high level of integrity who enjoy working in a fast-paced environment, helping people and taking pride in what they do!Customer Service Professional. Answer inbound calls. Provide superior customer service and one call resolution. Strong communication and telephone skills required. Ability to multi-task and strong problem solving skills. Previous customer service experience preferred. Ability to type 35 words per minute. Comprehensive training is provided. Full-time associates are eligible for paid vacation/paid sick time. Flexible scheduleAt Terminix, people come for a job and stay for a career.As a Terminix associate, you?ll enjoy excellent compensation and benefits as well as the opportunity for the professional growth and respect that come from working for an industry leader.

Job Title: Medical Customer Service Representative Company: Applied Business Services Location: Edenton, NC Description: Medical Customer Service RepresentativeApplied Business Services -supplying financial support services to the medical industry for over 35 years. Located in the historic waterfront town of Edenton, NC (often referred to as the prettiest town in the South)We are seeking qualified Medical Customer Service Representatives for our Central Billing Office to work with patients /families, insurance carriers to resolve billing issues for our Medical clients in a small call center environment. Responsibilities include; taking inbound calls, answering questions regarding medical invoices and explanation of insurance benefits, and self pay billing. Gather information in order to research and identify financial liabilities and resolutions. Must have experience in a call center, medical office or admissions setting. Background in medical billing preferred. The ideal candidate must be able handle incoming calls with a customer friendly demeanor, and possess strong organizational skills. Excellent verbal, written and negotiating skills needed.Applicant must have MS Office proficiency and be able to navigate among multiple software applications with ease. Experience with Meditec  patient accounting software a plus.High School diploma required Associates Degree preferred.Spanish Bilingual a plus.Supervisory or team lead experience welcome. Hours Monday-Friday 8-5Email Resume to Register to View -sca.com   or fax to  Register to View Attn: Human Resources

Job Title: Customer Care Professional - Greensboro, NC Company: UnitedHealth Group Location: Greensboro, NC Description: UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.UnitedHealth Group is working to create the health care system of tomorrow.    Already Fortune 25, we are totally focused on innovation and change.  We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.   Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.   The Customer Care Professional is responsible for answering incoming calls from customers while ensuring a high level of customer service and maximizing productivity.   Responsibilities: Respond to complex customer callsResolve customer service inquiries which could include: Benefit and Eligibility informationBilling and Payment issuesCustomer material requests Physician assignmentsAuthorization for treatmentExplanation of Benefits (EOB) Provide excellent customer serviceConstantly meet established productivity, schedule adherence, and quality standards Qualifications: 1 year of customer service experience analyzing and solving customer problems, OR 1 year of experience in an office setting environment using the telephone and computer as the primary instruments to perform job dutiesAn education level of at least a high school diploma or GED OR 10 years of equivalent working experienceAuthorization to work in the United StatesAvailable to work 40 hours per week anytime within the operating hours of the sitePrior stable work experienceFamiliarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applicationsAbility to navigate a computer while on the phoneAbility to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each productAbility to remain focused and productive each day though tasks may be repetitive   Physical Requirements and Work Environment: Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computerService center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity   Diversity creates a healthier atmosphere:  equal opportunity employer M/F/D/V   UnitedHealth Group is a drug-free workplace. All candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

Job Title: Customer Service Representative Company: Location: Asheville, NC Description: We are a disaster restoration company specializing in fire and water restoration. We need someone in the Asheville/Hendersonville area that possesses a good work ethic, is detail oriented, can multi-task, has an outgoing personality and good communication skills. The position requires the CSR to act as a liaison between the customer and the project and production managers. This position requires computer skills and attention to detail. Computer skills with property insurance estimating software, Excel, or Xactimate a plus. We are a drug free company. We require drug testing as a prerequisite for employment, as well as random testing. Industry experience a plus, but not required. This position requires a clean background with no felonies and a clean driving record. We check all requirements. Please do not apply if you do not meet the requirements.

Job Title: Searching for a Customer Service Representative Company: Location: Asheville, NC Description: We are searching for a Customer Service Representative to work with our overall customer service, front desk duties, and incoming phone call distribution. Main Responsibilities: * Provide customer service support to the marketing, sales and administrative departments day to day * Create sales and inventory reports in Microsoft Excel using data from a different sources * Answer and distribute incoming calls * Ensure that the client impressed with our product and service * Investigate, handle objections and document calls in contact management system * Must be able to multi-task effectively and pay close attention to details. * Cross train and provide back up for other customer service positions Qualifications: * Super phone and customer service skills * 1 year of experience or related experience desired * Advanced computer proficiency required with MS Office Applications * Must be self-directed and capable of working under minimal supervision * Multiple tasks handling ability and meet deadlines * Reasoning ability to solve practical problems