Customer Service Representative Jobs in Montana

Job Title: CSR, Team Support Specialist Company: Directv, Inc. Location: Missoula, MT Description: ******************** Must be a current DIRECTV Employee to apply *********************At least 50% of the time will handle in-bound customer calls for an assigned call type. Provides floor coverage and supports assigned team by answering agent questions, handling escalated calls and assisting the Team Leader in a variety of administrative activities.Essential Duties Responsibilities:1. Handles in-bound customer calls for an assigned call type.2. Provides team support for answering agent questions and resolves escalated customer service calls.3. Supports and assists in the education of team members on system changes and enhancements. Assists Team Leaders in monitoring performance and helps identify when a team member may require additional assistance and coaching from the Team Leader.4. Assists Team Leader with keying IEX exceptions, identifying when a team member may need additional assistance with a call via CMS and uses the appropriate Microsoft suite of products to provide assistance in preparing team notices, pull metric reporting and other types of activities requiring the use of Microsoft applications.5. Assists Team Leader by reinforcing and explaining new call center policy, procedures and initiative launches. Viewed as the CSR subject matter expert for new roll-outs and helps distribute information among the team to ensure understanding and awareness.

Job Title: Customer Service Agent Company: Location: Billings, MT Description: Successful internet advising company needs a customer service agent. Pays $12-$14 per hour. For immediate consideration, please respond to Register to View

Job Title: Client Service Representative Company: Amherst Animal Hospital Location: Butte, MT Description: We are looking for a full time Client Service Representative to complete our ?Pet Care Team?. 40 hrs/wk, hrs vary between 7:15 am and 6:15 pm, with rotating Saturdays. Must enjoy working with our clients and their pets and have an appreciation of good veterinary care. Download an application from our website, or pick up an application between the hours of 9am - 4pm, M-F Register to View 2330 Amherst, Butte www.amherstanimalhosp.com

Job Title: Customer Service Representative Company: Location: Missoula, MT Description: A large Logistics company is seeking a highly skilled Customer Service Representative for our main location. Position is a temp to full time opportunity, with an opportunity for advancement for a success driven candidate. Customer Service Representative will speak with customers 75% of the time processing orders, and informing them of new stock inventory. 25% of time will also make outbound sales calls to increase market share. Customer Service may also include in person interaction with customers. This is a call center environment with anywhere from 120-180+ calls daily. Job Requirements: Customer Service Representative must have at least 2+ years of experience in logistics customer service. Must have excellent communication skills, and must be bilingual Spanish both verbal and written. Must have advanced software skills, utilizing MS Outlook and MS Word.

Job Title: Customer Care Representative Company: Location: Missoula, MT Description: ? Fortune 1000 Company is currently multiplying it's customer service positions. Multiple offices in Montana, but Missoula location is currently hiring for Customer Care Representative, and Entry Level Management positions. The selected candidate will possess strong communication skills, and an outgoing personality. NOTE: This is not a marketing position, and so those looking for prospecting positions need not apply. Personal Interviews will be conducted this upcoming week and will revolve around education, job experience, and personal/family values. ? You must possess a strong work ethic as the training program involves two (2) weeks of 70 hours. Integrity driven individuals, with a love for people, and a passion for growth are most likely going to be the best fit for current job openings. We would like to thank all who apply, but only qualified candidates will be selected for a first interview. ? Please send your resume to our HR Department at Register to View for consideration

Job Title: CALL CENTER AGENT Company: Location: Missoula, MT Description: CALL CENTER AGENTS Seeking a Call Center Agent who loves new challenges, thrives on constant change and wants to have a significant impact in the daily workings of a 8 AM - 9 PM call center. Job Requirements: ? Provides exceptional service to customers in a professional manner ? Follows call center policies and procedures to ensure consistent customer satisfaction ? Serves as first point of contact and strives to resolve customer queries at a 100% first time resolution goal ? Communicates daily with customers as required through inbound and outbound calls ? Answers calls in an energetic and positive fashion, properly responding to basic customer questions ? Completes customer registrations, updates customer data and processes orders with accuracy ? Performs other duties as assigned by call center management in support of the company operation Skill set: ? One year call center experience preferred ? Excellent communications skills ? via telephone, person to person, written and oral ? Experience and attention to detail with data entry ? Focus on exceptional customer service ? Willingness to ask for help as needed ? Must have reliable transportation ? Must type 50 WPM ? Must be able to work a flexible schedule as needed ? Must be self reliant- research solutions and handle calls with little supervison Please send CV and resume to: Register to View

Job Title: Quality Assurance/Customer Service Rep. Company: Location: Missoula, MT Description: Internet Marketing Company located in Lolo, MT is seeking a Quality Assurance/Customer Service Representative. Duties include, listening to customer service calls, performing quality monitors, daily reporting and answering customer correspondence via email, mail and fax. Anticipate listening to customer service calls for a majority of the day. Qualified candidate must have excellent written communication skills, attention to detail, and organizational skills. Position is 40 hours per week, M-F, $11.00 per hour. Please submit your resume and at least two references to Register to View

Job Title: Customer Service Representative Company: Directv, Inc. Location: Missoula, MT Description: The Customer Service Representative (CSR)will navigate through multiple data entry systems and other relevant applications, tools and resources while speaking with customers. They will answer customer questions and resolves issues in a professional and courteous manner. CSRs will need to meet established call center productivity and quality standards and communicate in a professional manner with customers and co-workers. CSRs will have the opportunity to learn and acquires necessary skills, products and system knowledge to assess customer needs and also position products with services appropriately to best suit the customers needs.To see a video portraying this position in the DIRECTVMissoula Customer Contact Center, click on the link below.http://www.directv.com/careers/careervideos/missoula.html

Job Title: CALL CENTER AGENTS Company: Location: Missoula, MT Description: CAll CENTER AGENTS Seeking a Call Center Agent who loves new challenges, thrives on constant change and wants to have a significant impact in the daily workings of a 8 AM - 9 PM call center. Job Requirements: ? Provides exceptional service to customers in a professional manner ? Follows call center policies and procedures to ensure consistent customer satisfaction ? Serves as first point of contact and strives to resolve customer queries at a 100% first time resolution goal ? Communicates daily with customers as required through inbound and outbound calls ? Answers calls in an energetic and positive fashion, properly responding to basic customer questions ? Completes customer registrations, updates customer data and processes orders with accuracy ? Performs other duties as assigned by call center management in support of the company operation Skill set: ? One year call center experience preferred ? Excellent communications skills ? via telephone, person to person, written and oral ? Experience and attention to detail with data entry ? Focus on exceptional customer service ? Willingness to ask for help as needed ? Must have reliable transportation ? Must type 50 WPM ? Must be able to work a flexible schedule as needed ? Must be self reliant- research solutions and handle calls with little supervison Please send CV and resume to: Register to View

Job Title: Call Center Rep Company: Location: Billings, MT Description: Call Center seeking an energetic and highly professional representative to handle incoming calls! Duties: - Assist customers over the phone quickly and effectively - Maintain professional mannerisms at all times. Benefits: - 401k - Tuition reimbursement Compensation: $10-13 / hour. For immediate consideration, please respond to Register to View