Customer Service Representative Resumes in Missouri
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1.
T Beans Location: Elsberry, MO 63343 ... rk ExperienceAT& ;T, Cape Girardeau, MO 63701 3/2009-7/2009 Sales Consultant/Custo mer Service Representative, Inbound Call CenterDelivered world class customer service and built customer satisfaction and loyalty.Provided effective and timely resolution of a range of customer inquiries.Strive d for one-call resolution of customer issues.Possessed a positive and cooperative tone with both customers and coworkersDemonst rated the best judgment in the disbursement of adjustments and credits.Increase d the customer experience by providing information on new products, rate plans, and services through up selling opportunities.Na tional Asset Recovery Solutions 3/2008-3/2009Cap e Girar ...
97 hits
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T Coleman Location: Saint Louis , MO 63137 ... pportunity for professional growth based on performance. EDUCATION: 06/05-05/07 Masters of Art, Legal Analysis, Webster University, St. Louis, MO · Paralegal Certificate Awarded along with degree 08/02-05/05 Bachelor of Science, Criminology and Criminal Justice, University Missouri-St. Louis, MO MANAGEMENT/LEADE RSHIP SKILLS: · Over 5 years of direct management/super visory experience · Planned and coordinated schedules and provided individual training · Self-motivated and confident in making independent decisions WORK EXPERIENCE: 09/08-02/09 Internal Revenue Service St. Louis, MO Contact Representative · Provided in depth tax law information for a varying cus ...
95 hits
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Y Young Location: University City, MO 63132 ... Verizon Communications Wentzville, MO Consumer Sales Consultant Assisted with sales and service of telephone, internet, and television products in a call center environment. Suggested packages and products to fit customer needs. Made outbound calls to new and existing customers to see if they were happy with their service experience. May 2006- August 2007 Client Services St. Charles, MO Collections Representative Assisted with outbound calls to customers with past due credit card accounts in a call center environment. Collected on past due accounts up to two years. Used skip tracing tools to locate customers. October 2004-October 2005 The May Company St. Louis, MO Collections Rep ...
93 hits
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Q Lett Location: St Louis, MO 63121 ... Word, EDUCATION:High School Diploma: Beaumont High Schoo l- May 2007Information Systems and Application Development Diploma: Vatterott College - December 2008EMPLOYMENT HISTORY:The Best Steak HouseCrew MemberOctober 2008 - February 2010Dean Kases 314-535-6033 ...
91 hits
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L Stadler Location: Independence, MO 64055 ... f a viable team. SKILLS Microsoft Application System: Word, Excel, Access, Outlook, Mortgage Point Application, Freddie-Mac Loan Application, PBX, Sweda, and Fujitus 9600 Switchboard Systems, Kodak Scanner and Fujitsu 4340C Scanner, Type 55 wpm, 10-key by touch, Postage Meter, Perforator Machine EXPERIENCE Asurion Kansas City, MO April 2007 - January 2008 Customer Service Representative Process phone calls from customer replacing lost or damage cell phones. Explain policy and insurance coverage. Pitney Bowes Kansas City, MO November 2006 - March 2007 Customer Service Associate Reshelf files and pull files for case managers. Open mail and double check for correct case manager assignm ...
89 hits
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S Smith Location: Kansas City, MO 64128 ... professional team. SUMMARY: A quick learner who is punctual honest detailed, and multi-task oriented, with a strong desire to help people and excel in the field of customer service and administrative support. PROFESSIONAL EXPERIENCE: Worked in a call center taking inbound calls, troubleshooting equipment issues Applied credit card payments, answered general billing questions and provided immediate problem resolution Handled all appointment scheduling, updated and maintained data base Answered multi-lined telephone system, forwarded call and took messages for twenty person department and greeted customers Worked in hospital providing emergency medical care, breathing treatments and ...
87 hits
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S Broadway Location: Saint Louis, MO 63106 ... g, account maintenance, trouble-shooting , sales staff support, and planning/impleme nting proactive procedures and systems to avoid potential problems. Possess solid computer skills with excellent working knowledge using Microsoft Office systems; Microsoft Word, Microsoft Excel, Microsoft Outlook; Sabre and Worldspan Airline reservation systems. 09/07 – 01/09 TravelPlex American Express, Kirkwood, MO Corporate Travel Agent Team Lead Supervisor -Inbound call center. Assist callers with VIP, Executive, and Complex International travel using Sabre and Worldspan GDS -Assist customers in finding the most cost effective and timely travel arrangements. -Provided support and guidance to team membe ...
85 hits
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B Brown Location: KANSAS City, MO 64134 ... y (10 Years experience) ---------------- ---------------- ---------------- ---------------- -------- Company Information: Company Name: S&B CLEANING SERVICES- Start Date: October 2007 Job Title: GENERAL MANAGER: End Date: (March 2009) Company Name: RESEARCH MEDICAL CENTER-Start Date: March 2000 Job Title: LEAD HOUSEKEEPER: End Date: October 2006 Company Name: UMB BANK Start Date: August 1997 Job Title: LOCK BOX :End Date: February 2000 Company Name: DIVISION OF FAMILY SERVICES-Start Date: March 1994 Job Title: CUSTOMER SERVICE REP: End Date: July 1997 ...
83 hits
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D Hampton Location: Kansas City, MO 64105 ... WPM typing speed, digital imaging experience, claims processing experience, ability to prepare articles and reports on a wide variety of subjects, experience with various alphanumeric filing systems, excellent verbal and written communication skills, editing and proofreading experience, past work with legal, medical and government documents. EXPERIENCE 1988-present: Freelance Writer, KCMO: (Dozens of features in nationally distributed publications and on the World Wide Web) Composing, editing, proofreading, Web publishing. 2007-2009 Call Center/Direct Reimbursement Clerk, Argus Health Systems, KCMO: Taking phone calls from pharmacists all over the country, explaining insurance rejection rea ...
81 hits
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P Wilson Location: Concordia, MO 64020 ... ssional Customer Service Skills and Abilities: Increased return of guests within the hotel industry by exhibiting exceptional customer service Demonstrated superior customer service skills with an outgoing and energetic personality Knowledgeable in Microsoft Office and Data Entry Compiled and checked daily record of sheets, guests accounts, receipts and vouchers using computerized or manual systems Provided information about services available in the community and responded to guests inquiries Strong interpersonal, organizational and problem-solving skills Documented records of financial transactions Dealt with a diverse group of customers in a professional manner Answered ...
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