Customer Service Representative Jobs in Mississippi

Job Title: Virtual Call Center Agents Company: Location: Jackson, ms Description: Earn up to $50.00 per hour while working from the comfort of your home as a Telesales Representative with Absolute! Currently hiring Aggressive Virtual Inbound TOP SALES PROâ??S for all shifts. Do you like sales? Do you like to talk on the phone? Can you talk the ears off a rabbit? Are you an aggressive go getter? If so, we want you! Our outstanding commission-based structure will net you up to $50.00 per hour. As a commissioned-based Sales Agent, youâ??ll be accepting inbound calls from consumers interested in purchasing products. You will utilize our database to read scripts, collect customer information and process orders. Weâ??re super busy and searching for Top Sales Agents to join our team. To apply and get training details please email Register to View Salary/Wage: Commission-based Status: Full-time, Part-time Shift: Days, Nights and Weekends • Location: Nationwide • Post ID: 2148899

Job Title: AT&T Customer Service Representative I - Ridgeland, MS Company: AT&T Location: Ridgeland, MS Description: Time to broaden your view of communications careers. Welcome to AT&T. Deeper product base. Broader career options. Together at last. Experience it for yourself. AT&T Customer Service Representative I - Ridgeland, MS DescriptionDon't miss this opportunity to join the company recognized by Fortune magazine as the World's Most Admired Telecommunications Company and ranked #2 on DiversityInc's list of 2009 Top 50 Companies for Diversity. As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world. You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined. Learn more about AT&T's cutting edge opportunities with a wide range of career paths in emerging and ground breaking technologies. We're so much more than just a phone company! Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution. Offers alternative solutions where appropriate with the objective of retaining customer's business. Handles business transactions in connection with activation of new customer accounts on a computer terminal. Communicates with customers using web-based tools and demonstrates the associated proficiency in typing and grammar. Makes financial decisions to protect/collect revenues and adjusts customer accounts. May be required to achieve a sale quota. Has broad working knowledge of AT&T practices and operations and demonstrates continued and consistent proficiency in most of the skill sets utilized within the Host Call Center. May assist management with scheduling and tracking of the workforce and vacation schedules in accordance with set Company guidelines and requirements. May assist in training new employees. Performs other duties as assigned by management. GENERAL DUTIES: The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following: GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED: Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas May be required to work in one or multiple queues/skill sets over various customer contact channels Responsible for improving customer retention through programs and service provided to the customer Utilizes mechanized systems to initiate and complete service orders and handle customer requests Continually maintain working knowledge of all company products, services and promotions Make recommendations according to customer's needs on features, accessories, upgrades and rate plans Utilize operational systems to process purchases of AT&T products and services; i.e. collections, payments for Wireless bills and accessories ESSENTIAL FUNCTIONS WHICH MAY BE REQUIRED FOR A PARTICULAR JOB: Administer system functions on all opening, closing, and balancing procedures to according to finance guidelines May sell and provision wireless services, products, features, equipment and accessories May be responsible for credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business and technical/roaming support inquiries, and other duties as required Perform over the counter exchanges of customer defective equipment Ensure work area is maintained in a clean and professional environment; i.e. brochure stocks, promotion display and workstation PHYSICAL REQUIREMENTS: No physical requirements QualificationsRequired Qualifications: At least 18 years of age 6 months experience operating a computer in Windows based environment Availability to work a flexible schedule which includes all hours of call center operation TESTS: Applicants will be expected to pass any assessment associated with the position. TRAINING: Classroom training On-the-job training On-line training SPECIAL JOB REQUIREMENTS: Specific job assignments may require day, evening, weekend or holiday hours. Overtime may be required One year customer service work experience preferred. Excellent communication and computer skills Provisions listed in this Job Description may be changed or modified by AT&T Mobility without prior notice. AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

Job Title: Customer Service Rep Company: Location: Jackson, MS Description: National glass company looking for a customer service/ sales person in our Jackson location. Person applying must be able to multi-task and have great phone and verbal skills. Job duties are working with customers as well as accounts, inventory, helping in opening and closing of the store. Great hours and pay. Looking for someone who wants to make a difference with a positive attitude. Sales background a big plus, will train the right person. Please send resume to Register to View be set up for an interview.

Job Title: Customer Service reps. needed. Company: Location: Biloxi, ms Description: Our company seeking for part-time sales/customer services representation. Set yourself up for success and work from your home office, part-time or full-time. We offer a contract, focused support and the attitude to enable you to build a secure future. Please contact me by email: Register to View Salary/Wage: $1,500-$2,500/month Education: Any level Status: Full-time, Part-time, Temp/Contract Shift: Days and Nights • Location: Biloxi, Hattiesburg, Jackson, Meridian, North Mississippi, Southwest Mississippi • Post ID: 2138229

Job Title: Customer Service Representative Company: Location: Hattiesburg, ms Description: We need a Customer Service Representative to Answers incoming calls. -Document calls while in progress. -Process customer requests -Ability to multi-task in a fast paced. Excellent communication skills, both verbal and written -Computer literate. Base pay: $12 an hour Salary/Wage: $12 hr Status: Full-time Shift: Days • Location: Hattiesburg • Post ID: 2245215

Job Title: Help Desk Manager - Client Support Rep Manager Company: Location: Gulfport, MS Description: Help Desk Manager - Client Support Rep Manager Technical Support Manager / Help Desk Manager - Banking / Financial Services We're a stable and growing company looking for our next team player. We provide specialized solutions to our clients in the Financial Services and Banking arenas. Our opportunities for growth and career stability are what makes us one of the most desirable places to invest your career in! So, If you're a Technical Support / Help Desk professional with at least 3+ years of experience . . . Keep Reading! What's in it for you: - Competitive base salary plus incentive bonus based on performance - A family friendly work environment where the sky's the limit - Benefits include health, dental, retirement, paid vacation and much more! What you will do: - Manage a team of help desk / client services support engineers - Implement policies and procedures regarding how problems are identified, received, documented, distributed, and corrected. - Evaluate new information systems products or services and suggests changes to existing products or services to better aide the end user. What we are looking for: - Must have 3+ years experience managing teams in a technical support/customer service environment. - Experience with the latest network and desktop operating systems remote management and monitoring and help desk software. - Strong management, interpersonal and client services skill set is a must - Excellent verbal and written communications with outstanding analytical and problem solving skills are essential to represent this position. So, if you are a Help Desk Manager with a background in Banking, Financial Services or another related field looking for a career move . . . Apply NOW! Required Skills Help Desk Manager, Client Support Manager, Team Manager, Financial Services / Banking Products, Software Solutions If you are a good fit for the Help Desk Manager - Client Support Rep Manager position, and have a background that includes: Help Desk Manager, Client Support Manager, Team Manager, Financial Services / Banking Products, Software Solutions and you are interested in working the following job types: Customer Service, Admin, Clerical, Skilled Labor - Trades Within the following industries: Banking - Financial Services, Accounting - Finance, Mortgage

Job Title: Customer Service Rep Company: Terex Corporation Location: Southaven, MS Description: Overview: The Customer Service Representative provides support to customers and dealers in North and South America. Responsible for handling all customer contact received by telephone, fax and e-mail. This position acts as a liaison between several functional groups to ensure good communication and focus on the customer. Responsibilities: • Receive and respond to customer inquiries and complaints. • Guide complaint resolution to ensure that proper and satisfactory closure. • Follow up on a regular and as-needed basis with distributors and field service operations to ensure excellent customer satisfaction. • Identify opportunities for process improvements and make recommendations to management. • Procurement of parts to satisfy customer requirements. • Follow up on quotations to increase market share. • Report all out-of-line conditions affecting customer satisfaction. • Manage and maintain various reports to ensure pricing is current and orders are released. • Calculate selling prices based upon established formulas. • Enter customer orders into computer system. • Expedite purchase orders and coordinate shipments with freight forwarders as required • Other duties as assigned. Qualifications: • High school diploma or GED required; some college preferred. • Minimum 2 years of customer service experience, with strong orientation for prompt, accurate response. • Must be bi-lingual and able to speak fluently in Spanish and English. • Strong communication skills both written and oral. • Ability to work closely with team management and members to solve customer service needs. • Requires excellent follow-up skills. • Must have the ability to explain pricing to include discount programs. • Must demonstrate excellent problem solving skills. • Prefer experience in parts, heavy equipment design or purchasing. • Excellent PC skills including Excel and Word strongly preferred.

Job Title: Do you enjoy being a Customer Service Representative? Company: Manpower Location: Hattiesburg, MS Description: Imagine yourself as the voice of a major company. Your communication skills are positively impacting the succes of the company and you're appreciated and rewarded for it. You're also earning pay worthy of your expertise and can depend on a full benefit package. If that is your vision, Manpower has work for you. As a CSR for Manpower, you'll be a driving force for keeping customer satisfied. Your attention to detail and organizational abilities will help you achieve successful one-call resolutions with our client's most valuable external assets-it's clients. You delight in solving problems. You're highly self-motivated. Extremely organized. You put your excellent people skills to good use. **To be considered for this opportunity, all candidates must complete a prescreening questionnaire. To access this questionnaire, apply on manpowerjobs.com. If you submit a resume through a job board, please follow the directions on the e-mail that will be sent from 'noreply' with the subject of 'Your Manpower Application.' Candidates who submit a resume only will not be considered until a completed questionnaire is received. **WEEKEND WORK IS REQUIREDMinimal one year of experience in a clerical environment and customer service. A whiz in the Microsoft office suite. Willing to work weekends. Types 25-30 wpm. Excellent communication skills. Background check and drug screen required.Manpower is an Equal Opportunity Employer (EOE/AA)

Job Title: Buyer / CSR / Parts Analyst - IMMEDIATE OPENING! Company: Volt Workforce Solutions Location: Corinth, MS Description: Volt has partnered with a globally recognized Industrial Parts and Products Distributor in their search for a Buyer / Parts Analyst. This is a direct hire, full-time position located on-site at a customer facility in Corinth, MS. The Buyer / Parts Analyst will be responsible for purchasing stock inventory within this customer's storeroom (crib room), manage inventory stock levels to meet contractual fill rates, cost and space utilization criteria. They will negotiate pricing and terms with suppliers, review and report usage trends to management and adjust inventory levels in accordance with trends. The Buyer will also perform Analyst duties and perform reporting metrics to improve Stock Levels and working closely with local customer management to forecast usage and needs. They will provide detailed reporting metrics and required customer KPI's to management as directed. This person will be an integral part of the on-site team and will work together to exceed customer expectations and drive for flawless execution. If you meet or exceed the job requirements below, email you resume TODAY for immediate consideration!NO RELOCATION WILL BE PROVIDED. LOCAL CANDIDATES ONLY, PLEASE.Volt is a full-service, staffing company providing flexible and direct staffing solutions for organizations. Volt offers career management for individuals in the specialty skill areas of office support, clerical, customer service, call center, data entry, reception, administrative, and light industrial. Volt has numerous positions available on an ongoing basis and provides employees with immediate benefits! Contact us today!Requirements: The Buyer / Parts Analyst will meet or exceed the following requirements:*Minimum of an Associate's Degree or Equivalent from 2-year college or technical school or minimum of 2 years experience or training relevant to job duties.*Previous successful experience as a Buyer or Parts Analyst in a Crib Room or Storeroom will be given first consideration.*Must have minimum of 2 years experience working closely with industrial parts and tools in a buyer, sales or service level role.*Strong customer service and problem-solving skills. Ability to uncover issues and resolve them in a timely and efficient manner.*Intermediate to advanced computer skills to include Microsoft Office, database management. Testing will be administered to evaluate skill level.* Proven abilities and training to demonstrate strong analytical, lean inventory control and cost reduction abilities.

Job Title: Customer Service Rep. Company: Location: Jackson, MS Description: Virtual Logistics is looking for call center customer service agents. You will be paid between $8.00 per hour and $12.00 per dependent upon the client you are trained to service. You can choose either a permanent work schedule or a rotating schedule. Basic Customer Service, Customer Service with some up selling or Customer Service with Tech-support positions available. For more information on our Phone, Email or Chat customer service positions visit the web site at www.urvirtualcommute.com or forward your resume to Register to View