Customer Service Representative Jobs in Michigan

Job Title: Seeking a CSR Company: Location: Grand Rapids, MI Description: We are searching for a Customer Service Representative to couple with our overall customer service, front desk tasks, and incoming call distribution. Main Responsibilities: * Provide customer service support to the sales, marketing and admin teams day to day * Create inventory and sales reports in Microsoft Excel using information from a variety of sources * Answer and redirect incoming phone calls * Make sure that the customer is not only satisfied; but impressed with our product and service * Investigate, resolves conflicts and document calls in contact management system * Must be able to multi-task effectively and pay close attention to details. * Handle flow of paperwork and work with accounting on invoicing and shipping problems Qualifications: * Super communication and customer service skills * 1 year of experience or similar experience desired * Advanced computer knowledge in Microsoft Office * Comfortable working in a fast paced environment * Ability to handle multiple tasks and meet deadlines * Reasoning ability to solve practical problems

Job Title: Customer Service Representative Company: Location: Dearborn, MI Description: Part time CSR position available in our office. Must be Spanish speaking bi-lingual, have computer skills, and great customer service skills. Must be professional yet personable. Will work Monday and Tuesdays from 8:00 am to 12 noon. Although it does not occur all of the time; must be willing to assist with placements in the evenings and weekends from home. Hours should increase in the near future.

Job Title: Customer Service Rep Company: Location: Muskegon, MI Description: ? Energetic, personable, outgoing individual ? Clear and concise communicator ? Must have great listening skills Required Education/Knowledge/Skills: ? Must have good computer and internet skills ? Experience working with green roofs a plus ? Ability to type at 60 words per minute Company Focus: ? Growing pre-vegetated green roof systems ? Creating value for customers Highlights: ? Contact with customers ? Fast pace work ? Occasional off site travel to assist sale projects Contact: Hortech Inc. Brandon Baar Send resume to: Email: Register to View Fax: Register to View or Mail: P.O. Box 533 Spring Lake, MI 49456

Job Title: Customer Service Representative Company: Lincare Location: Livonia, MI Description: SUMMARY - Handles patients, referral sources and administrative department inquires.  Sets-up records of patient information into computer by performing the following duties. JOB LEVEL BENCHMARK DATA-Level 1 - Minimum of one year experience in customer service role or similar position dealing with the public. Level 2 - Minimum of two years experience in customer service role or similar position dealing with the public. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Answers all incoming calls as the main responder is usually the first contact for referral sources. Makes determination of required action. Takes orders, from physician’s office or other referral sources; enters orders and comments into the CIS.  Determines all required equipment and enters into CIS. Coordinates new patient delivery schedule with the service area and notes in CIS. Processes patient information on a series of forms where accuracy and timely processing is most important. Maintains and files patient information on a regular basis.                                    Verifies insurance coverage and advises collections department of required actions about billing.             Maintains copy of current patient’s files and files on referral sources. Responds to new and current patient's requests. Processes unit dose, renewal reports, and held sales reports by contacting customers, providers, physician’s offices and reviewing with regional accounting office.  Handles mail and outgoing courier packages for the center including responding to requests for information from internal sources when possible. Must be knowledgeable of existing and new information regarding Lincare equipment and carrier policies. In smaller centers (5 or less employees) would be DOT certified and be able to fill in for the service representative in emergencies and be available for on call on weekends and evenings.EDUCATION and/or EXPERIENCE- Must have proven human relations skills dealing with referral sources, patients, and administrative departments. General office skills such as proficiency in PC programs and data entry, typing, filing, and basic math are essential.  CERTIFICATES, LICENSES, REGISTRATIONS-May be required to obtain a commercial drivers license (CDL) with hazmat endorsement.  PHYSICAL DEMANDS-  While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.  The employee frequently is required to sit.  The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision.  Drug-free workplace. EOE.

Job Title: Customer Service Representative Company: Kforce Professional Staffing, Inc. Location: Grand Rapids, MI Description: A growing manufacturing company in Grand Rapids is searching for Customer Service Representatives on a temp-to-hire basis. Job duties include taking incoming service calls, compiling quotes, coordinating and inputting new orders, and specializing in product. The ideal candidate will have excellent communication and telephone skills, be committed to quality customer service, and able to work in a team environment. Candidates must have 2+ years of experience. Entry-level candidates are also encouraged to apply. You must be able to work 8:00am to 4:30pm or 9:00am to 5:30pm. A Bachelor's Degree is preferred. Auto CAD experience is a plus. Candidates must have strong Customer Service and communication skills. Qualified candidates may submit resumes directly to (see below) today!

Job Title: Call Center Rep. Company: MISS DIG SYSTEM INC Location: Auburn Hills, MI Description: Call Center Rep.IN-BOUND CALL Center Part-time only Midnights on weekends, Afternoon weekdays Type 40 wpm good spelling/verbal & mapping skills $10.50/hr MISS DIG System Auburn Hills Accepting applications Feb. 18-24, 9-3pm F, M-W. Register to View

Job Title: CSR/ Teller- Part time- Riverview Company: Fifth Third Bank Location: Riverview, MI Description:  For the sixth year in a row, Fifth Third Bank has been named one of Metro Detroit's "101 Best & Brightest Companies to Work For".GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations.ESSENTIAL DUTIES & RESPONSIBILITIES: Customer ServiceA. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.C. Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues. D. Maintain a position of trust and responsibility by keeping all customer business confidential.E. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.Bank Operations/TransactionsA. Perform daily office responsibilities, working with the Customer Services Manager, to maintain the efficient operation of the office.B. Maintain personally a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for more difficult errors.C. Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes.D. Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Customer Services Manager, or other management as necessary.E. Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.ReferralsA. Consistently meet or exceed sales referrals as set by management.B. Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training.C. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.D. Initiate conversations to uncover customer needs and be capable of effectively referring customers to business partners for the selling and cross-selling bank products and services to customers, so that personal and Bank goals are consistently met and/or exceeded.SUPERVISORY RESPONSIBILITIES: N/APart time position, 20-25 hours/wk.  Must be available to attend three weeks of full time training upon hire and be able to work a flexible schedule within our hours of operation (M-Th 9-5, Fri 9-6 and Sat 9-1). Experience MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Work involves extensive cash handling, which requires ability to perform advanced math functions. Work involves contact with the public, necessitating the ability to present a professional image. Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires knowledge of retail policies and procedures in order to perform the essential duties. Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. Need to have flexibility in scheduling.

Job Title: Customer Service Representative Company: Hansen Auto Glass Location: Grand Rapids, MI Description: CUSTOMER SERVICE REPRESENTATIVE Hansen Auto Glass, a division of Hansen Collision, is looking for a full-time customer service representative. The qualified individual will have experience in the glass industry, be able to work in a fast paced environment and possess strong phone and computer skills. Hansen Auto Glass offers competitive wages and a complete benefit package including a 401K with a company match, health, dental, vision and disability. Please fax your resume to Register to View or email it to Register to View . Web Id: Register to View

Job Title: Call Center Agents Company: Location: Saginaw, MI Description: Exceptionally busy call center looking for candidates with strong customer service. High volume inbound and outbound calling. Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken Check to ensure that appropriate changes were made to resolve customers' problems. Prospective employees must possess the ability to handle fast paced environment. contact Register to View Subject: call center agents

Job Title: Call Center Representative Company: Location: Grand Rapids, MI Description: Our customer is looking to hire Bilingual, Spanish/English Call Center Agents. This is an inbound call center servicing clients 24 hours a day. Voicemail, paging solutions and a local telephone answering service is provided. We are hiring for a variety of shifts. Attention to detail and a familiarity with Windows operating system a must along with 40-50 wpm typing skills. Must be fluent in Spanish and English, be able to pass a criminal background check and a 10 panel drug screen. Candidates must also be able to pass a Call Center Audio Test, General Office Skills and Spanish-English Speaking Test. All applicants MUST APPLY ONLINE AT WWW.ADVANCETEAM. An electronic resume must be attached. PHONE CALLS AND FAXED RESUMES WILL NOT BE ACCEPTED!