Customer Service Representative Jobs in Louisiana

Job Title: Searching for a CSR Company: Location: New Orleans, LA Description: We are seeking a Customer Service Representative to help us with our overall customer service, front desk duties, and incoming phone call distribution. Key Duties: * Provide customer service support to the marketing, sales and admin teams day to day * Generate inventory and sales reports in MS Excel using information from a variety of sources * Answer and redirect incoming calls * Make sure that the client is not only satisfied; but impressed with our product and service * Investigate, resolves conflicts and document calls in contact management system * Must be able to multi-task effectively and pay close attention to details. * Cross train and provide back up for other customer service positions Qualifications: * Excellent communication and customer service skills * 1 year of previous customer service experience or related experience desired * Advanced computer knowledge in Microsoft Office Applications * Comfortable working in a fast paced environment * Good attention to detail, and organizational ability * Reasoning ability to solve practical problems

Job Title: Customer Service Representative Company: Graybar Electric Company, Inc. Location: New Orleans, LA Description: Graybar is looking for talented, enthusiastic people to help us maintain the highest levels of customer satisfaction in every area of our business. We are a Company that recognizes talent and provides the opportunity for training and skill enhancement for your career growth. Our Customer Service Representatives are Key Players who assist with every stage of the process – from managing customers and processing orders, straight through to product delivery.The CompanyGraybar is a leader in the distribution of electrical, telecommunications, and networking products and an expert provider of related supply chain management and logistics services.The OpportunityAs a Customer Service Representative you will support our Electrical Contractor Sales Reps at our New Orleans, LA office with front-line service to customers.  We are looking for an energetic, customer-focused professional who can handle order entry, follow-ups, pricing, billing and credit and claims requests from customers to ensure total customer satisfaction.  We are looking for a talented individual who has the aptitude to learn and apply new skills/knowledge and has a sincere interest in a career – not just a job.  The RequirementsThe ideal candidate will possess exceptional customer relation and communication skills, have a strong desire to exceed customer’s expectations, and be able to work effectively with all levels of customers, management, and employees.  The ideal candidate should possess a broad knowledge of electrical products and be effective in promoting and selling Graybar products to customers.  We can provide an environment in which you can learn about our products.  You must possess a working knowledge of computer software (Microsoft Word, Excel, Outlook, etc.)  Prior related customer service experience required.  A working knowledge of SAP is also a plus as is prior experience in wholesale distribution.  Enthusiasm for working with customers is a must!Standard Benefits As a Fortune 500 company, Graybar offers employees paid vacations and holidays as well as a comprehensive health-care package including medical, dental, prescription drug, vision, disability and long-term care plans. Financially, Graybar provides employees with such savings tools as a 401(k) plan, profit sharing, an employee stock purchase plan and a formal pension plan. The company even has a tuition reimbursement program. It’s a benefits package that address employees’ quality of life, both now and in the future. Company AccoladesNo. 439 on the 2009 FORTUNE 500 ranking of America’s largest companies  On the FORTUNE World’s Most Admired Companies list for the eighth consecutive year (2009)No. 1 in the Wholesalers: Diversified industry category of the FORTUNE World’s Most Admired Companies list for the third consecutive year (2009)No. 1 in Management Quality (2009)No. 1 in Long-Term Investment (2009)No. 2 in Financial Soundness (2009)No. 2 in Quality of Product and Services (2009)No. 4 in Use of Assets (2009)No. 6 in People Management (2009) Graybar Electric Company, Inc. is an Affirmative Action/Equal Opportunity Employer. We welcome job applications from qualified individuals without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, marital status, physical or mental disability, or any other protected characteristic. Minorities, women, disabled persons, Vietnam era and disabled veterans are encouraged to apply.   As an employee-owner, you'll be proud to call Graybar YOUR company!

Job Title: Customer Assistant Shreveport LA Company: AT&T Location: Shreveport, LA Description: Customer Assistant - Shreveport, LA-1003371DescriptionLOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL?A job with AT&T as a Customer Assistant can provide you with exactly that! Don't miss this opportunity to join the company recognized byFortunemagazine as theWorld's Most Admired Telecommunications Companyand ranked #2 onDiversityInc'slist of2009 Top50 Companies for Diversity.Take advantage of our paid training and wide range of career possibilities. AT&T offers a competitive salary and benefits that include medical, dental, paid vacation, and more!Our Customer Assistants are the first point of contact in helping customers with DSL self-installation and service in our high-paced call centers.What you'll do as an AT&T Customer Assistant:Assist customers with registration, email creation, DSL physical line signal testing, modem/filter set-upAssist customers with email, browser, and modem troubleshootingInteract with other departments to resolve customer issues or provide additional servicesClick here to learn more about this job from AT&T employees!QualificationsIn addition to STRONG communication skills, our Customer Assistants must have:Data entry and problem solving skillsBasic computer skillsSatisfactory results from a background/employment history investigation and drug screeningThe ability to work day, evening, night, weekend and split shiftsQualify on pre-employment screening:Internet Services Mini Course (IS-MC)Customer Service Assessment (CSA)Keyboarding Skills Test (KST) Test study guides can be found atwww.att.jobs/tips.Job-Customer ServicePrimary Location-LA-SHREVEPORTSchedule-Full-timeEmployee Status-Regular

Job Title: Customer Service reps. needed. Company: Location: Baton Rouge, la Description: Our company seeking for part-time sales/customer services representation. Set yourself up for success and work from your home office, part-time or full-time. We offer a contract, focused support and the attitude to enable you to build a secure future. Please contact me by email: Register to View Salary/Wage: $1,500-$2,500/month Education: Any level Status: Full-time, Part-time, Temp/Contract Shift: Days and Nights • Location: Baton Rouge, Lafayette, Lake Charles, Monroe, New Orleans, Shreveport • Post ID: 3366585

Job Title: Inside Sales/Customer Service Representative Company: Location: New Orleans, la Description: VIPdesk Connect, the award-winning pioneer of the home-based customer care industry (we have been featured on Good Morning America and in the Wall Street Journal), is looking for a few good independent contractors to affiliate with us as home-based sales and service providers. As a Brand Ambassador you are an independent contractor directly interacting with clients on a performance-based incentives program. VIPdesk Connect provides a wonderful opportunity to work for yourself, create your own schedule, and earn competitive pay. Brand Ambassadors providing services for this opportunity are paid per Active Talk Minute and may also be eligible for performance and sales incentives. On average, this translates to an equivalent of $8.00 – $12.00 per hour. We are actively pursuing sales-focused Brand Ambassadors, with weekday and weekend availability. TRAITS OF SUCCESSFUL CONTRACTORS AFFILIATED WITH VIPDESK CONNECT Sales focused and incentive motivated; must thrive in a performance-based environment Highly competitive and goal oriented Internet-savvy and computer literate Intuitive, problem solving expertise Excellent communication skills Successful credit and criminal background check Meet required computer hardware specifications (Single Processor: 2 GHz or higher or Dual Core; Processor: 1 GHz or higher, 1 GB RAM or higher, and Windows XP or Vista) Start the application process today at: www.vipdesk.com/connectrecruiting. Check our FAQ for additional information. Follow us on Twitter, LinkedIn and Facebook! Salary/Wage: $8-$12 per hour Education: HS Diploma Status: Full-time, Part-time, Temp/Contract Shift: Days, Nights and Weekends • Location: New Orleans • Post ID: 3370644

Job Title: Customer Care Professional I - April 2010 - Home Lending - Monroe, LA Company: J.P. Morgan Chase Location: Monroe, LA Description: HOURS WILL VARYCustomer Care Professional - DescriptionAs part of JPMorgan Chase, a leading global financial services firm, Chase has locationsnationwide to serve our home lending customers with their mortgage or home equity loans. OurCustomer Care Professionals are dedicated to providing world class customer service that willmaintain and grow a customers relationship with Chase.As a Customer Care Professional, you will have direct phone interaction with customers to answerand resolve servicing questions and complaints about payments, loan documents and terms,taxes and insurance. You will work in an environment requiring you to listen, review multiplecomputer systems, type and talk to resolve complex customer issues. You will be responsible foroffering other Chase products or services to meet the customers needs. Customer CareProfessionals must maintain high customer satisfaction and quality scores while meetingefficiency goals and strict schedule and attendance guidelines. You will be responsible forunderstanding the firms mortgage servicing policies as well as legal compliance regulations.HOURS WILL VARYQualifications· Minimum one year previous customer service experience preferred; strong customerfocus is preferred with the ability to answer inquiries, provide information, consult withcustomers and manage difficult customer interactions· Excellent communication, analytical and problem solving skills· Strong PC skills with the ability to multi-task while on the phone· Ability to work well on a team and focus on results; ability to be adaptable and flexible· High school diploma or equivalent requiredJPMorgan Chase offers an exceptional benefits program and a highly competitive compensationpackage.JPMorgan Chase offers an exceptional benefits program and a highly competitive compensation package.JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V

Job Title: Virtual Call Center Agents Company: Location: New Orleans, la Description: Earn up to $50.00 per hour while working from the comfort of your home as a Telesales Representative with Absolute! Currently hiring Aggressive Virtual Inbound TOP SALES PROâ??S for all shifts. Do you like sales? Do you like to talk on the phone? Can you talk the ears off a rabbit? Are you an aggressive go getter? If so, we want you! Our outstanding commission-based structure will net you up to $50.00 per hour. As a commissioned-based Sales Agent, youâ??ll be accepting inbound calls from consumers interested in purchasing products. You will utilize our database to read scripts, collect customer information and process orders. Weâ??re super busy and searching for Top Sales Agents to join our team. To apply and get training details please email Register to View Salary/Wage: Commission-based Status: Full-time, Part-time Shift: Days, Nights and Weekends • Location: Nationwide • Post ID: 3372437

Job Title: Customer Service Reps Needed! Weekly Pay $800-$1100 per week Company: Location: Baton Rouge, la Description: Customer Service Reps Needed! Weekly Pay $800-$1100 per week National organization dedicated to empowering women in the community on business startup endeavors. Looking for good people to help clients looking for assistance and resources. Customer service experiences a plus. Send resume today! Get paid weekly. Benefits after 30 days! Register to View Status: Full-time, Part-time, Temp/Contract, Internship Shift: Days, Nights and Weekends • Location: Baton Rouge, New Orleans • Post ID: 3374521

Job Title: Rental Sales Agent - Customer Service Company: National Car Rental and Alamo Rent A Car Location: Kenner, LA Description: Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. National and Alamo has an exciting opportunity for a Rental Sales Agent.  The Rental Sales Agent provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques. Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.  Responsibilities: Use company approved sales and service techniques when determining customer needsOffer optional products to meet customer wants and needs.Prepare all rental and return documents accurately and completely.Qualify each customer using our company rental requirement guidelines.Provide customers assistance with directions, maps, local area information, appropriate service information, etc.Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.Ensure that the return date and time on the rental agreement is accurate.Review all charges at the time of vehicle return.Prepare the Rental Agreement Folder with all required information.Answer the phones to assist customers in a friendly, helpful and prompt manner.Assist customers by effectively resolving all customer service issues.Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required. Qualifications: Must be at least 18 years old.High School Diploma or G.E.D. required; some college (preferred) 2 years of sales and customer service experience in a fast paced environmentStrong sales capabilities with ability to effectively offer and sell incremental items.Must have a minimum of 2 years of commission or incentive based sales experience.Ability to multitask, handle pressure situations and troubleshoot customer complaints.Must be able to work full time and have flexibility in shifts, including nights, weekends and holidays Requires the ability to work flexible hours as this location is open 24-7 Must be authorized to work in the U.S. and not require sponsorship now or in the future.

Job Title: ATT Customer Service Representative I Company: AT&T Location: Baton Rouge, LA Description: Don't miss this opportunity to join the company recognized by Fortune magazine as the World's Most Admired Telecommunications Company and ranked #2 on DiversityInc's list of 2009 Top 50 Companies for Diversity.     As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world. You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined. Learn more about AT&T's cutting edge opportunities with a wide range of career paths in emerging and ground breaking technologies. We're so much more than just a phone company!   Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution. Offers alternative solutions where appropriate with the objective of retaining customer's business. Handles business transactions in connection with activation of new customer accounts on a computer terminal. Communicates with customers using web-based tools and demonstrates the associated proficiency in typing and grammar. Makes financial decisions to protect/collect revenues and adjusts customer accounts. May be required to achieve a sale quota. Has broad working knowledge of AT&T practices and operations and demonstrates continued and consistent proficiency in most of the skill sets utilized within the Host Call Center. May assist management with scheduling and tracking of the workforce and vacation schedules in accordance with set Company guidelines and requirements. May assist in training new employees. Performs other duties as assigned by management.   GENERAL DUTIES :   The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:   GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED: Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas May be required to work in one or multiple queues/skill sets over various customer contact channels Responsible for improving customer retention through programs and service provided to the customer Utilizes mechanized systems to initiate and complete service orders and handle customer requests Continually maintain working knowledge of all company products, services and promotions Make recommendations according to customer's needs on features, accessories, upgrades and rate plans Utilize operational systems to process purchases of AT&T products and services; i.e. collections, payments for Wireless bills and accessories   ESSENTIAL FUNCTIONS WHICH MAY BE REQUIRED FOR A PARTICULAR JOB: Administer system functions on all opening, closing, and balancing procedures to according to finance guidelines May sell and provision wireless services, products, features, equipment and accessories May be responsible for credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business and technical/roaming support inquiries, and other duties as required Perform over the counter exchanges of customer defective equipment Ensure work area is maintained in a clean and professional environment; i.e. brochure stocks, promotion display and workstation PHYSICAL REQUIREMENTS:  No physical requirements Required Qualifications: At least 18 years of age 6 months experience operating a computer in Windows based environment Availability to work a flexible schedule which includes all hours of call center operation   TESTS: Applicants will be expected to pass any assessment associated with the position.     TRAINING: Classroom training On-the-job training On-line training   SPECIAL JOB REQUIREMENTS:  Specific job assignments may require day, evening, weekend or holiday hours. Overtime may be required One year customer service work experience preferred. Excellent communication and computer skills     Provisions listed in this Job Description may be changed or modified by AT&T Mobility without prior notice.   AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce.  EOE/AA/M/F/D/V