Customer Service Representative Jobs in Indiana

Job Title: Customer Care Assistant Company: ACS-Anderson, IN Location: Anderson, IN Description: Affiliated Computer Services, Inc., a Xerox Company is a FORTUNE 100 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today. Using a computerized system, responds to customer inquiries in a call center environment. May perform one or more of the following: Responds to telephone inquiries and complaints using standard scripts and procedures. Gathers information, researches/resolves inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner. Informs customers about services available and assesses customer needs. Schedules work to ensures accurate phone coverage; monitors priority of calls and shifts escalated calls to assure resolution to problems. Prepares standard reports to track workload, response time and quality of input. Assists in planning and implementing department goals and makes recommendations to management to improve efficiency and effectiveness. All other duties as assigned. ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling Register to View or by sending an e-mail to Register to View -inc.com.

Job Title: Customer Service Rep - Indianapolis, IN. Company: Labor Ready Location: Indianapolis, IN Description: Overview: Are you searching for career growth in an exciting industry?  Labor Ready, a TrueBlue company, is now hiring a permanent, full-time Customer Service Representative in your area.  We're a multi-brand, international organization with multiple career paths available!Some of the exciting features of this opportunity include:Career growth.Competitive salary.Tuition Reimbursement.Monthly bonus potential.Excellent benefits package.Fast-paced work environment.In this role, building relationships with both customers and temporary employees is essential as well as assisting branch management with sales and customer service.  This is an excellent opportunity to start learning the management ropes and to define your own career path in either operations or sales. In fact, over half of our Branch Managers were promoted from their former Customer Service Representative roles!  With Labor Ready, the possibilities are endless. The expected work schedule for this position will be Monday through Friday 12:00pm-7:00pm  and Saturday 6:00am-10:00am. Responsibilities: Responsibilities include:Frequent cold-calling and appointment setting.Call existing customers to generate repeat sales.Assist new applicants with the employment process, answer questions and qualify potential temporary employees for eligibility to work. Assist with dispatch by preparing work tickets, distributing safety equipment, selecting employees for job assignments, and directing them to the job site location. Drive temporary workers to and from job sites as needed (mileage compensated).Input, maintain and follow-up on accounts receivable. Process credit applications and set credit limits.  Make collection calls to customers.Assist in worker payout and process payroll from completed work tickets. Required Skills and Experience: Successful CSR skills and characteristics:High school diploma or GED required; One year of college or technical training preferred.Must have valid driver's license and a car that can be used for work.2 years sales or appointment setting experience preferred.Highest commitment to quality customer service.Excellent communication skills, both written and verbal.Strong computer skills; Ability to learn and work with new programs.Bilingual language skills a plus. TrueBlue, Inc. is an Equal Opportunity Employer.  We embrace diversity at all levels of our organization and encourage all qualified employees to explore this opportunity. NOTICE REGARDING BACKGROUND CHECKS:Labor Ready will conduct a background check to verify the information contained in your application for employment and to help determine whether you are a suitable candidate for such employment. The background information obtained may include, but is not limited to, information about educational history, prior employment, criminal record, driving record verification and a drug test. If Labor Ready intends to use any information obtained through this background check in whole or in part in making an adverse employment decision, you will be provided with a (1) a copy of your background report and (2) a written summary of your rights under the Fair Credit Reporting Act.

Job Title: Customer Service Rep Tier 1 Company: Lincoln Financial Group Location: Fort Wayne, IN Description: Job Description:The hours for this position are 11:15AM - 8:00PM Monday through Friday. NATURE OF ROLE: Provides personalized service to a variety of customers in a complex environment of self-services and assisted services. Handles more complex calls/services not available through the Internet and IVR. Introduction of Internet Integrated Voice Response, Web-enabled works stations and multiple mainframe systems requires employees to develop/maintain technical knowledge from user perspective to utilize technology in assisting customers. Demonstrates independence and ownership in providing timely resolution of problems keeping all parties informed. Provides business operation support through processing customer-service related transactions effectively, accurately and within service goals while maintaining compliant with regulatory requirements. Coordinates resolution to customer and distribution channel inquiries including retaining existing business and providing sales leads/information to agents and broker/dealers. This position operates in an environment of multiple markets, products, funds and variations within the market, under unique tax laws, SEC and FINRA rulings.

Job Title: Customer Service Representative Bear Archery Company: Escalade Sports Location: Evansville, IN Description: Escalade Sports, Bear Archery Products Division, has an opportunity to an experienced customer service representative at its Evansville, IN, location. As part of the national customer service team, you will work with dealers and customers to facilitate the processing of customer orders, credit requests and provide product information. Your knowledge of archery, bow hunting and archery accessories combined with your ability to identify and resolve issues will be key to your success in this role.  A competitive salary and benefit package, including medical, dental and 401K plans, makes this opportunity worthy of your consideration.

Job Title: Call Center Agent Needed Company: Location: Muncie, IN Description: Company seeks call center representative for customer assistance. Hourly wage is $14.00 and medical benefits offered. Contact us today for immediate consideration.

Job Title: Inside Sales/Customer Service Representative Company: Location: Indianapolis, in Description: VIPdesk Connect, the award-winning pioneer of the home-based customer care industry (we have been featured on Good Morning America and in the Wall Street Journal), is looking for a few good independent contractors to affiliate with us as home-based sales and service providers. As a Brand Ambassador you are an independent contractor directly interacting with clients on a performance-based incentives program. VIPdesk Connect provides a wonderful opportunity to work for yourself, create your own schedule, and earn competitive pay. Brand Ambassadors providing services for this opportunity are paid per Active Talk Minute and may also be eligible for performance and sales incentives. On average, this translates to an equivalent of $8.00 – $12.00 per hour. We are actively pursuing sales-focused Brand Ambassadors, with weekday and weekend availability. TRAITS OF SUCCESSFUL CONTRACTORS AFFILIATED WITH VIPDESK CONNECT Sales focused and incentive motivated; must thrive in a performance-based environment Highly competitive and goal oriented Internet-savvy and computer literate Intuitive, problem solving expertise Excellent communication skills Successful credit and criminal background check Meet required computer hardware specifications (Single Processor: 2 GHz or higher or Dual Core; Processor: 1 GHz or higher, 1 GB RAM or higher, and Windows XP or Vista) Start the application process today at: www.vipdesk.com/connectrecruiting. Check our FAQ for additional information. Follow us on Twitter, LinkedIn and Facebook! Salary/Wage: $8-$12 per hour Education: HS Diploma Status: Full-time, Part-time, Temp/Contract Shift: Days, Nights and Weekends • Location: Indianapolis • Post ID: 2945275

Job Title: Customer Service Representative - Vincennes, IN-321853 Company: UnitedHealth Group Location: Vincennes, IN Description: Job Category:Customer ServiceReference Code:321853Position Type:Full-time, Regular UnitedHealth Group is among the most ambitious Fortune 25 companies you'll ever meet. Through our family of businesses, we're working to make the health care system perform better for more people, in more ways than ever.Simply put, we think the entire system can be greater than it's ever been. And that drives us to work harder, aim higher, and expect more from one another.Here, you'll be empowered to make an immediate impact for millions of others. And you'll achieve more than you ever expected. How does that fit with your plans? Customer Service Representative - Vincennes, IN-321853UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.DescriptionUnitedHealthcare is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system. When you work with UnitedHealthcare, what you do matters. It's that simple...and it's that challenging. In providing consumer-oriented health benefit plans to millions of people, our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system. Position Description: Positions in this function are responsible for providing expertise and customer service support to members, customers, and/or providers. Direct phone-based customer interaction to answer and resolve a wide variety of inquiries. Regardless of your role at UnitedHealthcare, the support you feel all around you will enable you to do what you do with energy, integrity, and confidence. So take the first step in what is sure to be a fast paced and highly diversified career.Qualifications Qualifications: High School diploma or equivalent work experience is required 1 to 3 years of customer service experience in an telephone or face to face interaction required, medical customer service is preferred Keyboarding skills, needs to be able to type 40+ WPM IEX experience preferred MS Outlook experience preferred 1 to 3 years of previous experience working in a call center is strongly preferred Doctor's office or hospital experience is a plus Previous experience working in the healthcare industry is preferred Strong knowledge of medical terminology is preferred PC Knowledge Ability to multitask Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Title: Customer Service Representative - CSC Company: Dealer Services Corporation Location: Carmel, IN Description:  Dealer Services Corporation was founded by leaders in the floor plan lending industry.  It is the mission of Dealer Services Corporation to provide quality products, financing and services to the dealer body of North America, delivering these products with the highest level of service and integrity.  DSC’s Field teams represent the company’s foundation.  Currently we are interviewing for a Customer Service Representative for our Corporate Headquarters located in Carmel, IN.  Qualified candidates should possess a mix of proven skills and abilities from their career which include:  Proven Organization Skills ( High degree needed) Ability to manage multiple, competing demands Ability to quickly adapt to change and random spikes in work load Solid communication skills with a strong appreciation for high customer service levels A strong appreciation for “business flow” and accuracy Task oriented with a strong initiative to complete daily work load Personal drive toward individual performance while embracing team goals / atmosphere Possesses a respect for company based policies and procedures Bilingual (English/Spanish) preferred Possess high energy, maintain a positive and upbeat attitude  Position Summary and Balance of expectations The CSR handles the day to day responsibilities of collections as it relates to collection calls, lot audits, problem dealers and tracking of potential losses.  It is essential that the CSR assists customers through professional, friendly and fast service.  Also, the Branch Manager must be updated on progression of goals. Essential Duties and Responsibilities: Input new loan transactions in a timely manner as generated by customer base and third party vendors. Daily data input and system coding of loan documentation / collateral title. Daily management of collateral title to ensure state requirements are met. Track daily payments and release of titles for funding and/or upon payoff. Coordinate customer application volume and contracts packet with an established daily follow up. Daily solicitation of customers for new loan transactions. Make focused customer service calls to potential and existing DSC customers. Work with Universal Sources on floor planning, tracking, follow up and reporting. Organize and track branch goals as designed by Branch Manager/Director of Operations. As volume dictates and as assigned, assist customer service center with other various responsibilities as outlined by supervisor.  Job Knowledge, Skills and Abilities:     In the area of CommunicationsAbility to communicate at all socioeconomic levels (employees and customers) to maximize results. Basic skills of negotiation. Must possess excellent customer service attitude/skills with the ability to be aggressive when necessary. Ability to make Sales CallsIn the area of TechnologyAbility to use Microsoft Excel, Word and Outlook at a satisfactory pace. Job responsibilities listed are subject to change for this full time hourly position. Please submit resume with salary history or salary requirements.  Responses without salary history or salary requirements will not be considered.

Job Title: Customer Service Rep - Jeffersonville, IN Company: Labor Ready Location: Jeffersonville, IN Description: Overview: Are you searching for career growth in an exciting industry?  Labor Ready, a TrueBlue company, is now hiring a permanent, full-time Customer Service Representative in your area.  We're a multi-brand, international organization with multiple career paths available!Some of the exciting features of this opportunity include:Career growth.Competitive salary.Tuition Reimbursement.Monthly bonus potential.Excellent benefits package.Fast-paced work environment.In this role, building relationships with both customers and temporary employees is essential as well as assisting branch management with sales and customer service.  This is an excellent opportunity to start learning the management ropes and to define your own career path in either operations or sales. In fact, over half of our Branch Managers were promoted from their former Customer Service Representative roles!  With Labor Ready, the possibilities are endless. Responsibilities: Responsibilities include:Frequent cold-calling and appointment setting.Call existing customers to generate repeat sales.Assist new applicants with the employment process, answer questions and qualify potential temporary employees for eligibility to work. Assist with dispatch by preparing work tickets, distributing safety equipment, selecting employees for job assignments, and directing them to the job site location. Drive temporary workers to and from job sites as needed (mileage compensated).Input, maintain and follow-up on accounts receivable. Process credit applications and set credit limits.  Make collection calls to customers.Assist in worker payout and process payroll from completed work tickets. Required Skills and Experience: Successful CSR skills and characteristics:High school diploma or GED required; One year of college or technical training preferred.Must have valid driver's license and a car that can be used for work.2 years sales or appointment setting experience preferred.Highest commitment to quality customer service.Excellent communication skills, both written and verbal.Strong computer skills; Ability to learn and work with new programs.Bilingual language skills a plus. TrueBlue, Inc. is an Equal Opportunity Employer.  We embrace diversity at all levels of our organization and encourage all qualified employees to explore this opportunity. NOTICE REGARDING BACKGROUND CHECKS:Labor Ready will conduct a background check to verify the information contained in your application for employment and to help determine whether you are a suitable candidate for such employment. The background information obtained may include, but is not limited to, information about educational history, prior employment, criminal record, driving record verification and a drug test. If Labor Ready intends to use any information obtained through this background check in whole or in part in making an adverse employment decision, you will be provided with a (1) a copy of your background report and (2) a written summary of your rights under the Fair Credit Reporting Act.

Job Title: Professional Customer Service Representative Company: Location: Indianapolis, in Description: The ideal candidate will have a stable work history, favorable references and a previous background as a Customer Service Representative in a call center. Must interact with customers to provide information in response to inquiries about products or services and to handle and resolve complaints. Job Duties Process orders, forms, applications and requests Handle and resolve customer complaints Perform customer verifications Communicate and coordinate with internal departments Follow up on customer interactions We are looking for a candidate who is self motivated and REALLY enjoys what they do. Attitude WILL be the deciding factor for successful candidates in this position. For immediate consideration, apply now! Salary/Wage: $11.00/hour + Medical Benefits • Location: Indianapolis • Post ID: 2958209