Customer Service Representative Jobs in District Of Columbia

Job Title: Customer Service Representative Company: The Henry M. Jackson Foundation Location: Washington, DC Description: Responsibilities The Henry M. Jackson Foundation (HJF) is seeking a Customer Service Representative for the Deployment Health Clinical Center (DHCC) located at the Walter Reed Army Medical Center in Washington, D.C. HJF provides administrative and management support to DHCC. The core mission of the U.S. Department of Defense, Deployment Health Clinical Center, is to improve deployment-related health by providing caring assistance and medical advocacy for military personnel and families with deployment-related health concerns. DHCC serves as a catalyst and resource center for the continuous improvement of deployment-related healthcare across the military healthcare system and the Center is a component of the Defense Center of Excellence (DCoE) for Psychological Health and Traumatic Brain Injury. Responsibilities: 1. Processes calls, prepares correspondence, and fulfills customer needs to ensure customer satisfaction 2. Relies on experience and judgment to plan and accomplish goals. 3. Demonstrates ability to follow basic department procedures 4. Demonstrates good time management, listening and verbal skills. 5. Able to take calls on 3 of the 5 lines: 6. Demonstrates accurate use of all applications (identified through call monitoring by supervisor) 7. Demonstrates very strong communication skills Required knowledge, skills and ability: Professionalism, with the following minimum qualifications: a typing speed of at least 40 wpm, proficiency in MS Office software applications, PC word processing. (Windows and DOS, Microsoft Word, Power Point, Excel, Access), and Internet-research skills. Strong organizational, interpersonal, written and oral communications skills. Minimum Education and Training Requirements: High School diploma required, some college preferred, knowledge and experience in working with soldier-based programs; Military background also preferred. Minimum Experience: 2-4 years work experience in an office setting; Experience in information management and preparing/maintaining correspondence. Physical Capabilities: Work requires; some standing and sitting for long periods of time, dexterity, walking, and lifting objects/packages weighing up to 50 pounds. Work Environment:. Incumbent is expected to perform all routine and delegated assignments with little or no supervision, maximize the use of office/institutional resources, and consult effectively and efficiently with supervisor and other staff members to successfully execute duties and resolve problems. Extended weekday and weekend work required. Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Director of Human Resources

Job Title: Customer Service Representatives Company: Pizza Hut Location: Washington, DC Description: Customer Service Representatives Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly people to serve America's Favorite Pizza to our customers. Join us at Pizza Hut and you'll get more: more for your career, your life, your family and your future. We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. If you want to build a great career while providing fast, fun and friendly service to our customers, Pizza Hut is the perfect place to learn, grow and succeed!

Job Title: Customer Service Representative Company: General Electric Location: Washington, DC Description: Job details Job Number 1160487 Business NBC Universal Business Segment NBC Universal - NBC Local Media About Us About Us NBC Universal is one of the world's leading media and entertainment companies. We develop, produce and market entertainment, news and information to a global market. NBC Universal owns and operates a valuable portfolio of news and entertainment networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. Posted Position Title Customer Service Representative Career Level Entry-Level Function Sales Function Segment Client, Account and Affiliate Origination and Management Location United States U.S. State or China Province District of Columbia City Washington Postal Code 20016-2795 Relocation Expenses None Role Summary/Purpose As a Customer Service Representative you will be responsible for handling orders for advertising running on WRC-TV. Essential Responsibilities Essential Responsibilities: Work closely with Account Managers in the station and National offices to provide complete customer service to all NBC clients Receive, enter and maintain all commercial orders in sales and traffic systems Verifying all incoming orders for acceptable rates, ratings, and programming to minimize last minute changes Relay maintenance of contracts to agencies where action is required including but not limited to spot make goods, program changes and underdelivery weight Act as a liaison between Account Manager and Agency to meet all buyer request, including contract, inventory, program details Track performance of contracts on local station through proprietary posting system. Partner with traffic department to solve any open scheduling issues including copy and media resolution, order validation and dispute Qualifications/Requirements Bachelors degree Minimum 1 year experience with Word, PowerPoint and Excel External applicants are encouraged to submit a resume/CV through gecareers.com to be considered (note job#:1160487). Internal applicants must submit EMS via the GE Career Opportunity System (COS). Must be willing to work in Washington D.C. Must be willing to take drug test and submit to a background investigation Must be 18 years or greater Must have unrestricted work authorization to work in the United States Must be available to evenings and weekends Additional Eligibility Qualifications GE will only employ those who are legally authorized to work. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen. Desired Characteristics Desired Characteristics: Experience with WideOrbit, Media Ocean, DDS, Nielsen Audience Measurement Ability to be a change agent and be process-oriented - able to analyze current processes and help implement improvements for continuous operating growth Superior organizational skills - able to manage multiple priorities Excellent communication skills Index Monitor

Job Title: Customer Service & Support Representative Company: Location: Washington, DC Description: Requirements: Strong communication & customer service skills, Strong technical PC skills/knowledge, including working in multiple applications, Ability to resolve customers problems in a customer-focused friendly manner, Sales skills: Up-selling products to customers, Able to work late afternoon, evenings and weekends. ABOUT: Flexible hours Limited openings ESSENTIAL FUNCTIONS WHICH MAY BE REQUIRED FOR A PARTICULAR JOB: - Assist other manager in expansion of business through increased DB. - Maintain current information on customers, their sales activities, as well as competitor activity. - Negotiate, manage, analyze,convert. -Receive inbound shipments from various vendors, checking for damages. -Log inbound shipments and distribute to addressee. -Operate mail processing and overnight mail equipment. -Process outgoing first class, certified and registered mail. Weigh outgoing mail and properly calculate and affix postage -Process overnight shipments within time guidelines for facility. Weigh and affix proper documentation. COMPENSATION: · Base $19 · Bonus · Full benefits ADDITIONAL DETAILS WILL BE PROVIDED TO THE QUALIFIED CANDIDATE: Register to View

Job Title: *Part Time Customer Service Associate* Company: Pitney Bowes Location: Washington, DC Description: *Part Time Customer Service Associate*-94404 Description  Your interest in Pitney Bowes Management Services (PBMS) shows you're ready for an exciting, challenging career. PBMS is a division of Pitney Bowes, Inc., a strong company with an 80 year history in mailing that expanded into all aspects of document management. PBMS provides business services to various companies and organizations by focusing on solutions through technology, processes and people. What exactly are business services? In short, we handle the administrative responsibilities of a business - managing a company's mail and distribution center, running a copy center, delivering faxes, ordering and stocking supplies, and more. PBMS also offers other business solutions, including high-volume print and production mail, records management, desktop publishing, electronic documents, and business recovery services. What's the result? PBMS lets customers focus on growing their businesses while our teams support their operation. Key responsibilities may include: ·Operating mailing, copy or fax equipment ·Shipping & Receiving ·Ordering supplies ·Updating employee lists ·Pick-up and deliver mail, parcels, copy jobs and faxes to customers ·Lift large bundles of mail, overnight packages and shipments of paper ·Handle time-sensitive material like confidential, urgent packages ·Maintain copier equipment ·Provide courier & messenger services ·Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude ·Demonstrate flexibility in satisfying customer demands in a high volume, production environment ·Consistently adhere to business procedure guidelines ·Take direction from supervisor or site manager ·Participate in cross-training ·Maintain all logs and reporting documentation; attention to detail ·Adhere to all safety procedures ·Perform other tasks as assigned PBMS provides on-the-job training and structured training classes. New employees learn excellent customer service practices and study how to run mail, copy or fax equipment. With the right attitude and the will to perform job functions accurately and effectively, PBMS offers a tremendous opportunity for you -- the chance to succeed with a solid, stable company that provides world-class services to the top companies in the U.S. and abroad. PBMS is an EEO and Affirmative Action Employer that values diversity in the workplace. Women and minorities are encouraged to apply. PBMS offers a competitive salary and excellent benefits, time off from work with pay, recognition and reward programs, opportunity for advancement, and much more.  This is a short-term position with Pitney Bowes, for a maximum of two years. Qualifications PBMS is currently seeking part time associates who are customer service oriented, career-minded, and able to work in a fast paced production environment. The ideal candidates must be able to demonstrate the following qualifications: ·High school diploma or equivalent (GED) preferred but not required ·Minimum of six months customer service related experience required ·Minimum of six months experience in a mail center environment preferred ·Keyboarding and windows environment PC skills preferred ·Excellent communication skills both verbal and written ·Ability to effectively work individually or in a team environment ·Competency in performing multiple functional tasks ·Ability to meet employer's attendance policy ·Lifting up to 55 pounds ·Standing for long periods of time ·Significant walking ·Willingness to submit to a pre-employment drug screening and criminal background check · Valid drivers license required Job Client Operations Primary Location United States-DC-Washington

Job Title: Facilities Customer Service Representative Company: CB Richard Ellis, Inc. Location: Washington, DC Description: Provides customer service by answering incoming service requests from building occupants on facility-related issues.  Generates and dispatches work orders for completion.  Handles customer inquires and complaints.  Follows up with customers to ensure service satisfaction.  ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Provides customer service by answering incoming service requests from building occupants on facility-related issues.  Answers and redirects switchboard incoming calls. Generates work orders and dispatches service requests.  Coordinates and follow-ups with customers and service providers.    Responds to customer inquires and complaints. Follows up with customers and service providers to ensure customer satisfaction.  Creates work orders for all facilities services using Datastream Customer service database.  This includes entering and updating work tickets. Creates and maintains departmental reports. Responsible for identifying critical and emergency situations and notifying personnel for action, and ensuring immediate response.    Assists with the training of new hires and temporary employees on Datastream customer service database and Call Center procedures. Other duties may be assigned.

Job Title: *Part Time Customer Service Associate*-94404 Company: Pitney Bowes Location: Washington, DC Description: Job Title:*Part Time Customer Service Associate*-94404Location:Washington, DCCategory:Client OperationsJob ID:94404 *Part Time Customer Service Associate*-94404 Description Your interest in Pitney Bowes Management Services (PBMS) shows you're ready for an exciting, challenging career. PBMS is a division of Pitney Bowes, Inc., a strong company with an 80+year history in mailing that expanded into all aspects of document management. PBMS provides business services to various companies and organizations by focusing on solutions through technology, processes and people. What exactly are business services? In short, we handle the administrative responsibilities of a business - managing a company's mail and distribution center, running a copy center, delivering faxes, ordering and stocking supplies, and more. PBMS also offers other business solutions, including high-volume print and production mail, records management, desktop publishing, electronic documents, and business recovery services. What's the result? PBMS lets customers focus on growing their businesses while our teams support their operation. Key responsibilities may include: ·Operating mailing, copy or fax equipment ·Shipping & Receiving ·Ordering supplies ·Updating employee lists ·Pick-up and deliver mail, parcels, copy jobs and faxes to customers ·Lift large bundles of mail, overnight packages and shipments of paper ·Handle time-sensitive material like confidential, urgent packages ·Maintain copier equipment ·Provide courier & messenger services ·Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude ·Demonstrate flexibility in satisfying customer demands in a high volume, production environment ·Consistently adhere to business procedure guidelines ·Take direction from supervisor or site manager ·Participate in cross-training ·Maintain all logs and reporting documentation; attention to detail ·Adhere to all safety procedures ·Perform other tasks as assigned PBMS provides on-the-job training and structured training classes. New employees learn excellent customer service practices and study how to run mail, copy or fax equipment. With the right attitude and the will to perform job functions accurately and effectively, PBMS offers a tremendous opportunity for you -- the chance to succeed with a solid, stable company that provides world-class services to the top companies in the U.S. and abroad. PBMS is an EEO and Affirmative Action Employer that values diversity in the workplace. Women and minorities are encouraged to apply. PBMS offers a competitive salary and excellent benefits, time off from work with pay, recognition and reward programs, opportunity for advancement, and much more. This is a short-term position with Pitney Bowes, for a maximum of two years. QualificationsPBMS is currently seeking part time associates who are customer service oriented, career-minded, and able to work in a fast paced production environment. The ideal candidates must be able to demonstrate the following qualifications: ·High school diploma or equivalent (GED) preferred but not required ·Minimum of six months customer service related experience required ·Minimum of six months experience in a mail center environment preferred ·Keyboarding and windows environment PC skills preferred ·Excellent communication skills both verbal and written ·Ability to effectively work individually or in a team environment ·Competency in performing multiple functional tasks ·Ability to meet employer's attendance policy ·Lifting up to 55 pounds ·Standing for long periods of time ·Significant walking ·Willingness to submit to a pre-employment drug screening and criminal background check · Valid drivers license required

Job Title: Customer Service Agent- DCA Company: Republic Airways Holdings Location: Washington, DC Description: Company Descriptiont('12')Our Mission...We are in business to be the best-loved airline. And we will earn it one action at a time, no matter how big or how small, to create a different and better experience.Position Summaryt('12')Performs all aspects of the operation to include customer service, operations, baggage services, cargo and ramp services functions.Essential Functionst('12')Full range of customer service functions including:TicketingPassenger check-in and assistance, including curbside check in, ctx/oversize bags and providing wheelchair assistance.Gate management / boarding announcements  Baggage Services -lost luggage claim processing and tracking through BMAS. One-on-one customer problem solving A.S.R  close out process.Responsible for driving the Jet-Bridge for passenger loading and unloading.Perform light cleaning of the aircraft cabin.Load, unload, and transport mail, luggage, and freight.De-ice and Anti-ice applicationMarshall AircraftCommunicate pertinent information to Flight Crew personnel.Perform air-start and ground power unit functions when necessary.Service lavatory and potable water.Determine aircraft performance and weight limitations for Airbus aircraft.  (Performance failures may be subject to F.A.A. investigation, fines and possible personal liability.)Plans and communicates mail, freight, and luggage loading procedures.Determines and communicates any passenger capacity or weight restrictions.Briefs flight crews on local weather, passenger loads, mail/cargo loads, fuel loads, gate changes, and Air Traffic Control holds.Complies with all Federal Aviation Regulations that pertain to the function.  (F.A. R. violations are subject to F.A.A. investigation, fines, and possible personal liability.)Distributes flight plans, flight release, fuel slips, and TSL (time/statistics load) messages.Complete daily reports.Responsible for updating FLIFO (flight following).Ensure the Captain is aware of any hazardous materials loaded on the aircraft and proper paperwork is completed.Assist unaccompanied minors and special needs passengers.Be responsible for the overall cleanliness of the facility.Foreign Object Debris damage control.Other duties as assigned by manager.  May include assistance with station auditing and reporting duties.Qualificationst('12')Valid Drivers License required.School Diploma or GED preferred.Must be able to qualify for and maintain a current US Customs seal.Previous airline or travel school preferred.Must become weight and balance certified within 6 months.Additional Detailst('12')Knowledge, Skills and Abilities:A good working knowledge of the Sabre Reservation system and BMASAbility to type 25-30 words per minute.Ability to provide excellent customer service at all times.   Excellent time management and prioritizing skillsExcellent verbal communication skillsAbility to read and understand weather reports, flight releases and flight plans.Posses basic mathematical skillsWorking Conditions:Equipment - Standard office equipment, including telephone, computer, fax machine, copier.Reservations computer system.Jet-Bridge.Belt Loader Tug/CartsAir Start UnitGround Power UnitLavatory Service VehicleWork Environment -Outdoors and indoors in various weather conditions.May stand continuously up to four hours at a time.Periodic elevated noise level.Various work schedule to include weekends, evening, and holidays.Physical Effort - Position requires strenuous physical work.  Heavy lifting, pushing or pulling of objects up 100 pounds occasionally and/or up to 50 pounds frequently.How To Applyt('12')New to Frontier? Please ensure that you create an account through the FrontierAirlines.com website, complete your candidate profile, and apply for the vacancy.  Frontier Employees Candidates:  Ensure you login through the Internal F9 Website, click OracleHR, log in, click "my account" to update your profile, and apply for the vacancy. http://tinyurl.com/yapzl8a