Customer Service Representative Jobs in Alaska

Job Title: Customer Service Assistant - Seasonal Company: Great Alaskan Holidays Location: Anchorage, AK Description: Responsibilities include: * Drive company motorhomes, positioning them for cleaning, repair or rental as needed. * Complete Exhibit A documents on motorhomes and Return Checklists. * Assist in maintaining the neatness and safety of work areas. Requirements include: * You must be at least 21 years of age. * You must be able to lift 70 pounds. * You must have a valid Alaska driver's license and a clean driving record and bring a copy of your Alaska DMV driving record with you. This is not a complete job description. The full job description is available when you come in to apply.

Job Title: Customer Service Representatives - Seasonal Company: Great Alaskan Holidays Location: Anchorage, AK Description: Responsibilities include: * Assisting our guests with their rental contract completion, which includes some computer skills, some rental item sales and cheerful customer contact. * On occasion, lifting up to 70 pounds. Requirements include: * You must be at least 21 years of age. * You must have an outgoing personality and strong verbal skills. * You must have basic computer skills. * You must have a valid Alaska driver's license. * You must have a VERY clean driving record. This is not a complete job description. The full job description is available when you come in to apply.

Job Title: Customer Service Representative - Anchorage Company: Premera Blue Cross Location: Anchorage, AK Description: Job Summary: Actively participates in new hire training program and meets development milestones. Provides outstanding  customer service support through communicating accurate information and thorough documentation of all conversations. Answers incoming inquires from all customers.  Provides accurate, complete and timely information pertaining to member policies and coverage.  Conducts research to provide claims status. Investigates routine requests and escalates all call issues as required.  Follows up with all inquiries.  Inquiries handled at this level are simple and routine, with direct guidance provided.   Demonstrates Premera’s Core Value of Customer Care:  We anticipate, listen and respond to our customers’ needs.   Training class begins 5/10/2010.  Must be able to commit to 12-15 Weeks training Monday -Friday, 8:00 a.m. - 4:30 p.m. & be flexible to be available for 8-hour shift Monday - Friday between 7:30 a.m. -5:00 p.m.  Responsibilities: 1. Actively participate in new hire training program. 2. Develop core skills in preparation for taking customer service calls. 3. Meet minimum CSR performance requirements. 4. Demonstrate ability to work independently upon completion of training. 5. Accountable for phone based customer service in the course of providing first call and/or email resolution, as well as caller education, through clear and accurate exchange of information. 6. Multi-task and keyboard while researching, following-up, resolving and documenting issues of each call through efficient use of communication skills and navigating between multiple systems and tools.  7. Timely follow up on pended items and routes incoming paperwork to correct departments for completion. 8. Route claims to Claims department and Membership and Billing department as appropriate.  9. Understand medical terms and communicate standard medical terms to customers. 10. Work with highly sensitive information while maintaining Personal Protected Information (PPI) requirements. 11. Conduct routine research with understanding and knowledge of medical, pharmacy, and Blue Cross Blue Shield Association guidelines and policies. 12. Other duties as assigned.  Minimum Qualifications: 1. 2 years previous customer service experience serving customers and interacting with the public 2. PC skills to include the ability to navigate and keyboard through a variety of systems 3. Strong written and interpersonal communication skills with ability to articulate messages and information clearly and accurately 4. Demonstrated ability to work in a structured/regulated and fast paced environment with rigorous performance metrics 5. Must have the ability to multi-task, prioritize and organize work 6. Ability to work flexible work schedules when required  Additional Qualifications Preferred 1. 2 years of college level courses or equivalent experience 2. Phone related customer service experience 3. Healthcare, benefits, call center, claims processing or Facets experience 4. Ability to understand and communicate standard medical terms to customers  If interested please apply online at www.premera.com/employment and reference job 4757.

Job Title: Customer Service Representative -Anchorage Company: Premera Blue Cross Location: Anchorage, AK Description: Applicant Searches Job Description Job Title: Customer Service Representative -Anchorage Job ID: 4757 Location: Anchorage Full/Part Time: Full-Time Regular/Temporary: Regular Company Overview PREMERA. Applying innovation and strategy to create leading-edge health coverage,  benefit solutions for our members.  Our culture promotes individual development, fosters innovation, and rewards success. We are creative, strategic thinkers. First established in 1933, the PREMERA family of health-care companies is headquartered in Washington and serves over 1.7 million members in several Western States. Our unique value proposition is built on a strong local presence and national capabilities. Our mission is to provide peace of mind for our members. Position Description Job Summary: Actively participates in new hire training program and meets development milestones. Provides outstanding  customer service support through communicating accurate information and thorough documentation of all conversations. Answers incoming inquires from all customers.  Provides accurate, complete and timely information pertaining to member policies and coverage.  Conducts research to provide claims status. Investigates routine requests and escalates all call issues as required.  Follows up with all inquiries.  Inquiries handled at this level are simple and routine, with direct guidance provided.  Demonstrates Premera’s Core Value of Customer Care:  We anticipate, listen and respond to our customers’ needs.  Must be able to commit to 12-15 Weeks training Monday -Friday, 8:00 a.m. - 4:30 p.m. & be flexible to be available for 8-hour shift Monday - Friday between 6:00 a.m. -6:00 p.m. Responsibilities: 1. Actively participate in new hire training program. 2. Develop core skills in preparation for taking customer service calls. 3. Meet minimum CSR performance requirements. 4. Demonstrate ability to work independently upon completion of training. 5. Accountable for phone based customer service in the course of providing first call and/or email resolution, as well as caller education, through clear and accurate exchange of information. 6. Multi-task and keyboard while researching, following-up, resolving and documenting issues of each call through efficient use of communication skills and navigating between multiple systems and tools.  7. Timely follow up on pended items and routes incoming paperwork to correct departments for completion. 8. Route claims to Claims department and Membership and Billing department as appropriate.  9. Understand medical terms and communicate standard medical terms to customers. 10. Work with highly sensitive information while maintaining Personal Protected Information (PPI) requirements. 11. Conduct routine research with understanding and knowledge of medical, pharmacy, and Blue Cross Blue Shield Association guidelines and policies. 12. Other duties as assigned. Minimum Qualifications: 1. 2 years previous customer service experience serving customers and interacting with the public 2. PC skills to include the ability to navigate and keyboard through a variety of systems 3. Strong written and interpersonal communication skills with ability to articulate messages and information clearly and accurately 4. Demonstrated ability to work in a structured/regulated and fast paced environment with rigorous performance metrics 5. Must have the ability to multi-task, prioritize and organize work 6. Ability to work flexible work schedules when required Additional Qualifications Preferred 1. 2 years of college level courses or equivalent experience 2. Phone related customer service experience 3. Healthcare, benefits, call center, claims processing or Facets experience 4. Ability to understand and communicate standard medical terms to customers Working Conditions: Work is performed within a normal call center office environment with ambient temperatures and involving occasional reaching, stretching, bending and moving about. https://jobs.premera.com/psc/tamextprd/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_CE.GBL http://wrapguy.careercast.com/textjobs/jobs/prembc_nw/01c4ea561fb38112e1f2949b3a8003a5.html

Job Title: CALL CENTER REPRESENTATIVE Company: Medical Careers Online Location: Anchorage, AK Description: Enjoy working with people and looking to transform your job into a career? Job QualitiesDo you have a talent for comforting others? If so, then you could have just what it takes to begin a better career in medical assisting. We are looking for compassionate persons to join the medical industry as medical assistants. Responsibilities will include checking vitals and recording patient’s medical histories, run simple lab tests, and answer patient questions regarding their treatments or tests. Those who work in call centers have a great advantage in this profession. Their skills in interpersonal communication are very similar to the talents needed when interacting with patients in healthcare settings. Medical assistants have many opportunities for advancement and receive great benefits. If you have the capacity for such a career change then apply with us today and get started.Responsibilities As a Medical Assistant, you will help: Take medical historiesRecord vital signsExplain treatment procedures to patientsPrepare patients for examinationsAssist physicians during examinationsCollect and prepare laboratory specimens Requirements High School diploma or equivalent.The drive and desire to make a real difference.All applicants for this job will be screened by MedicalCareersOnline.com based on their experience and qualifications. If you are identified as a candidate that needs training/certification you may be provided with education opportunities through our partners. Career education may require fees for registration and certification courses. MedicalCareersOnline.com does not guarantee job placement after training/certification completion. APPLY TODAY If you are ready for the opportunity to enter a career field with excellent benefits, stability, and competitive pay, APPLY TODAY for more information! Medical assisting keywords: medical assisting, medical assistants, medical assistant, medical jobs, certified medical assistants, medical administrative assistant, certified medical assistant, medical billing and coding training, medical billing and coding schools, medical assistant duties, medical assistant online, medical assistant information, medical courses, medical course, dental assistant degree, pharmacist assistant, medical assistant programs, medical assistant training, medical office assistant training, occupational therapy schools

Job Title: SEASONAL CUSTOMER SERVICE REPRESENTATIVE Company: ALASKAN BREWING COMPANY Location: Juneau, AK Description: NOW HIRING!SEASONAL CUSTOMER SERVICE REPRESENTATIVE Join a leading craft brewery, working in hospitality and tourism. Enthusiasm, team work, organizational skills, and computer knowledge required. Retail and public speaking exp preferred. Must be 21. This is a seasonal position, ending on 9/31. Apply at 5429 Shaune Dr.or send resume to Register to View by March 15.

Job Title: Customer Service Representative Company: Agriculture, Forest Service Location: Petersburg, AK Description: Applications for this position are being processed through an on-line applicant assessment system that has been specifically configured for USDA Forest Service applicants. Even if you have already developed a resume in USAJOBS, you will need to access this on-line system to complete the application process. To obtain information about this position and TO APPLY, please click on http://www.avuecentral.com/vacancy.html?ref=QTQNG. KEY REQUIREMENTS: See Other Information.

Job Title: Customer Service Associate Company: FedEx Office Location: Fairbanks, AK Description: Awards FORTUNE "100 Best Companies to Work for in America" Black Enterprise "Top 40 Best Companies for Diversity" 2006 and 2007 PINK Magazine's Top Companies for Women, 2007 Center Customer Service Associate This team member is required to perform many functions within the center, including, but not limited to, operating a wide variety of equipment, taking customer orders, assisting customers, moving boxes and equipment, operating computers and computerized equipment, writing and filling out forms, sorting and collating papers, handling money, following instructions from supervisors, and communicating effectively with other team members. In some centers, the team member may work in the back office, photo lab, mail center, or business services department. Additionally, this team member may drive a motor vehicle, order products from catalogs, learn advanced computer software applications, and perform various administrative functions. GENERAL DUTIES AND RESPONSIBILITIES: This is a representative list of the general duties the Retail Consultant may be asked to perform and is not intended to be all-inclusive Provides customer service, including anticipating customer needs, suggesting alternatives and problem solving, and is able to satisfy those needs with a minimum amount of supervision Takes customer orders, giving pricing information, performs consultative selling to customers, and explains the benefits of digital printing technology to customers Performs multiple tasks at the same time, using automatic equipment capabilities Troubleshoots routine equipment problems May assist in the training of center team members May pick- p and deliver customer orders Collates, sorts and organizes customer orders Sets priorities of customer projects May log orders in tracking system, perform quality checks, package, store, retrieve, and ring up orders (Production Tracking Process or PTP) Operates photocopy, binding and other auxiliary equipment Operates the Point of Sale terminal (POS), handles money and makes change Follows copying protocol (copyright law, confidentiality, and careful handling of original documents) Follows instructions of supervisors and assists other team members in performing center functions May assist with financial reporting, including daily sales, purchasing, center assets and payroll May reconcile daily sales and prepare center reports May-prepare bank-deposits -and-purchase-orders May research customer account problems to resolve disputes May coordinate asset moves with KFSO May verify team member time tracking for payroll reporting May maintain filing system May ensure center has necessary supplies, equipment and inventory May generate POS reports as needed May input waste tracking data and generate reports Perform all other duties as needed or requested Interested in this opportunity? Click APPLY NOW to submit your application online!

Job Title: Customer Service Associate Company: Kohl's Location: Anchorage, AK Description: Customer Service Associate Position Summary: Responsible for creating an environment of good customer service through actions. This includes ensuring customer transactions are processed accurately and efficiently, ensuring the Company’s “2-in-a-line” standard, reinforcing Customer Service Desk standards and resolving customer problems by following policies and procedures in conjunction with following the “Yes We Can” policy. Balances and processes refunds and media from sales and return registers. Processes cash deposits and currency orders; completes and submits daily reports to store management and Cash and Sales Audit department. Primary Responsibilities: Customer Service: • Smiles and greets all customers encountered. Answers incoming phone calls, transfers phone calls and uses paging system in a professional manner. Accepts employment applications. • Processes customer returns, exchanges, price adjustments, gift certificates and competitive pricing accurately, efficiently and in accordance with the Company’s “ “Yes We Can” policy. • Solicits and processes quick credit applications. Processes credit payments and resolves customers’ credit problems. Handles payments on NSF checks in a professional manner. • Provides proper information and instruction to customers interested in the gift registry. Promotes the registry to prospective clients and handles their inquiries in a professional manner and in accordance to Company policy. Handles gift registry problems in a quick efficient manner. • Adheres to “2-in-a-line” standard and calls for backup when needed. • Adheres to the “Yes We Can” policy and efficiently resolves customers’ issues regarding purchase transactions. Operations: • Ensures that all cash handling procedures are done in accordance to policy and procedure as well as in a timely manner. Opens, closes and balances register and records information on a balance sheet. Regularly identifies and informs Customer Service Supervisor and Loss Prevention Supervisor of register variances and errors. Investigates variances and errors to help in their correction. • Prepares funds and media for cash registers at opening and closing. Provides change for registers and collects cash and media pick-ups. Performs register reads and resets. Processes daily reports generated by the COSA system. Separates and submits reports, balance sheets, and media to the Cash and Sales Audit department. • Maintains the Cash Office equipment in good operating condition. Informs Customer Service Supervisor of any operating problems. Maintains a neat, clean and organized Cash Office. • Ensures prompt removal of merchandise returns and holds. Makes sure all merchandise is folded, hung, tagged and priced appropriately before returning to the sales floor. Processes damages and the appropriate paperwork correctly. Tags vendor return items. Call for department to pick up returns. • Maintains a neat, clean and organized customer service area. Other Duties and Responsibilities: • Performs other duties as assigned. Examples may include, but are not limited to, assisting with cash pick-ups at the Point-of-Sale, greeting customers at assigned stations, assisting customers at Point-of-Sale, assisting with recovery in departments, and assisting in the preparation and taking of inventory. Preferred Qualifications: • Prior experience in customer service or in cash balancing and processing. Job Requirements: • Ability to lift up to 40 pounds on an occasional to frequent basis. • Ability to spend up to 100% of work time standing or moving about the departments within the store. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis. • Adherence to Company policy and procedures is required. • Regular attendance is required.

Job Title: EXPERIENCED CUSTOMER SERVICE REPRESENTATIVE Company: Medical Careers Online Location: Anchorage, AK Description: Apply your customer service skills to become a Medical Assistant and earn more money & create a career for yourselfJob QualitiesIf you have experience working in customer service you could put your skills to better use. We are looking for individuals who desire a career with great opportunities for advancement and generous benefits. A position as a certified medical assistant requires many of the same skills that are necessary for the customer service field. Medical assistants must interact with patients on a daily basis checking their vitals, recording their medical histories, and running simple lab tests. If you already have what it takes to work with clients on a day-to-day basis then apply with us today and put your talents to better use. Become a part of the nation’s growing healthcare industry. Responsibilities Medical Assistant Duties include: Take medical historiesRecord vital signsExplain treatment procedures to patientsPrepare patients for examinationsAssist physicians during examinationsAssist physicians during examinationsCollect and prepare laboratory specimensPerform basic laboratory tests Requirements High School diploma or equivalent.The drive and desire to make a real difference.All applicants for this job will be screened by MedicalCareersOnline.com based on their experience and qualifications. If you are identified as a candidate that needs training/certification you may be provided with education opportunities through our partners. Career education may require fees for registration and certification courses. MedicalCareersOnline.com does not guarantee job placement after training/certification completion. APPLY TODAY If you are ready for the opportunity to enter a career field with excellent benefits, stability, and competitive pay, APPLY TODAY for more information! Medical assistant keywords: certified medical assistant, medical assistants, medical assistant job, medical assistant training, medical assistant programs, medical assistant schools, medical assistant jobs, registered medical assistant, medical assistant course, medical assistant program, medical assistant courses, medical assistant degree, medical administrative assistant, medical assistant school, medical assistant classes, medical assisting, medical assistant college, medical assistant information, medical assistant certificate, medical assistant class, medical assistant education, become a medical assistant, medical office assistant training