Customer Service Representative Jobs in Alabama

Job Title: Customer Service Rep. Company: Not Specified Location: Birmingham, AL Description:  Looking for individuals who are qualified for the position of Call Center Agent Customer    Service Reps.   Required Skills Ability to ask for payment and negotiate payment schedule Ability to empathize and establish positive rapport with customer Excellent listening skills Excellent customer service, interpersonal, and communication skills Excellent verbal and written communication including grammar and voice quality Excellent attention to detail Ability to multi-task in a fast-paced and changing environment Good typing, data entry and spelling skills Computer Skills Excellent to high computer skills, use Internet daily, able to download programs and email file    attachments Knowledge of keyboard short-cuts, such as cut-and-paste Able to work with seven to fifteen browser windows open on desktop and can toggle between    multiple windows   Experience Previous call center experience desired Previous experience in technical support, banking/financial, cell phones OR billing required   Work Requirements Legally able work in the United States High School Diploma or equivalent 18 years or older Drug Screen, Background Check, and Credit Check   Pays $12-14 per hour   To Apply Please send an email To: Register to View   Please include Job # 508614 in the subject line.

Job Title: On-Call Customer Service Associate Company: Pitney Bowes Location: Birmingham, AL Description: Your interest in Pitney Bowes Management Services (PBMS) shows youre ready for an exciting, challenging career.PBMS is a division of Pitney Bowes, Inc., a strong company with an 80 year history in mailing that expanded into all aspects of document management. PBMS provides business services to various companies and organizations by focusing on solutions through technology, processes and people.What exactly are business services? In short, we handle the administrative responsibilities of a business - managing a companys mail and distribution center, running a copy center, delivering faxes, ordering and stocking supplies, and more. PBMS also offers other business solutions, including high-volume print and production mail, records management, desktop publishing, electronic documents, and business recovery services.Whats the result? PBMS lets customers focus on growing their businesses while our teams support their operation.Key responsibilities may include:· Pick-up and deliver mail, parcels and other items to customers within established timeframes and service standards· Lift large bundles of mail, overnight packages.· Handle time-sensitive material like confidential, urgent packages· Participate in cross-training· Provide copier services, records services and binding· Conference room/coffee bar· Receptionist backup· Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude· Demonstrate flexibility in satisfying customer demands in a high volume, production environment· Take direction from supervisor or site manager· Maintain all logs and reporting documentation; attention to detail· Adhere to all safety procedures· Adhere to all applicable Federal, State, Local and Company safety and traffic regulations/policies· Perform other tasks as assignedPBMS provides on-the-job training and structured training classes. New employees learn excellent customer service practices and study how to run mail, copy or fax equipment.With the right attitude and the will to perform job functions accurately and effectively, PBMS offers a tremendous opportunity for you -- the chance to succeed with a solid, stable company that provides world-class services to the top companies in the U.S. and abroad.PBMS offers a competitive salaryand much more.PBMS is an EEO and Affirmative Action Employer that values diversity in the workplace. Women and minorities are encouraged to apply.

Job Title: Customer Service Representatives Company: DIRECTV, Inc. Location: Huntsville, AL Description: Join a STABLE company during uncertain times.Come see what DIRECTV has to offer!CUSTOMER SERVICE REPRESENTATIVESEnhanced Customer SalesUse your sales skills to add to the experience of our current DIRECTV customers by offering them new services to their existing account.  Responding to incoming calls, you will work closely with our customers to understand their unique needs and match them to our products.  In the process, you will strengthen the customer relationship.Join us and enjoy:• Excellent base pay plus generous bonus potential• FREE DIRECTV service• Comprehensive medical/dental/vision• 401(k) and company sponsored pension plan• Inside ATM, fitness center and Internet café Apply online at www.directv.jobs EOE. Background check and drug screening required.

Job Title: Customer Service Representative Company: Location: Montgomery, AL Description: DanSources Technical Services is a Defense Contracting Firm catering to Federal and Corporate (Federal Division) Clients for over three decades now. We provide people on contractual, Temp to hire and Permanent rolls. We have an opening for Customer Service Representative for a Big IT Firm Call Center (Tier 1) in Montgomery, Alabama Duration: 2 years Contract with possibility of extension US Citizen and Clearable MUST Brief Description Provide professional solutions to client end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence. Provide an escalation link for clients field employees, executives and channel regarding customer satisfaction issues including availability, price dissatisfaction, product safety issues, complaints with client and/or its representatives, and complaints regarding an authorized dealer or channel. Intermediate: Ability to apply intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems / projects of moderately complex scope. Exercises independent judgment within defined practices and procedures to determine appropriate action. Acts as an informed team member providing analysis of information and limited project direction input. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations. Typically a Bachelor's degree or equivalent experience and 2-4 years related experience or Master's degree and up to two years experience. 2-4 years related experience in a telephone support position in a service or end-user support environment. 1 year experience in the microcomputer industry. Technical training in PC-Hardware product lines. If interested, please send latest resume ASAP at Register to View In case of clarification call karan at Register to View x 410

Job Title: Customer Service Representative Company: Kelly Services Location: Huntsville, AL Description: Customer Service Representative Customer Service NEEDED:  A part-time Customer Service Representative REQUIRED SKILLS:  Customer Service experience, a friendly voice and demeanor Kelly Services is looking for a personable candidate to work a part-time customer service position.  The hours are 7 am – 1 pm or 8 am – 12 p m Monday-Friday, as well as every other weekend.  Ability to work this schedule is mandatory.  Temporary employees of Kelly Services are eligible for reduced costs of a group insurance plan, direct deposit or a payroll card, pay day once a week, free or greatly reduced costs for web training, eligibility to earn holiday and vacation pay, and support from the Kelly Services Staff. Please apply by submitting a resume in a Word.Doc attachment to Register to View           Kelly Services is an Equal Opportunity Employer.

Job Title: ATT Customer Service Rep I Hoover AL Company: AT&T Location: Hoover, AL Description: ATT Customer Service Rep I- Hoover, AL-1008645DescriptionDon't miss this opportunity to join the company recognized byFortunemagazine as theWorld's Most Admired Telecommunications Companyand ranked #2 onDiversityInc'slist of2009 Top50 Companies for Diversity.As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world. You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined.Learn more about AT&T's cutting edge opportunities with a wide range of career paths in emerging and ground breaking technologies. We're so much more than just a phone company!Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution. Offers alternative solutions where appropriate with the objective of retaining customer's business. Handles business transactions in connection with activation of new customer accounts on a computer terminal. Communicates with customers using web-based tools and demonstrates the associated proficiency in typing and grammar. Makes financial decisions to protect/collect revenues and adjusts customer accounts. May be required to achieve a sale quota. Has broad working knowledge of AT&T practices and operations and demonstrates continued and consistent proficiency in most of the skill sets utilized within the Host Call Center. May assist management with scheduling and tracking of the workforce and vacation schedules in accordance with set Company guidelines and requirements. May assist in training new employees. Performs other duties as assigned by management.GENERAL DUTIES:The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areasMay be required to work in one or multiple queues/skill sets over various customer contact channelsResponsible for improving customer retention through programs and service provided to the customerUtilizes mechanized systems to initiate and complete service orders and handle customer requestsContinually maintain working knowledge of all company products, services and promotionsMake recommendations according to customer's needs on features, accessories, upgrades and rate plansUtilize operational systems to process purchases of AT&T products and services; i.e. collections, payments for Wireless bills and accessoriesESSENTIAL FUNCTIONS WHICH MAY BE REQUIRED FOR A PARTICULAR JOB:Administer system functions on all opening, closing, and balancing procedures to according to finance guidelinesMay sell and provision wireless services, products, features, equipment and accessoriesMay be responsible for credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business and technical/roaming support inquiries, and other duties as requiredPerform over the counter exchanges of customer defective equipmentEnsure work area is maintained in a clean and professional environment; i.e. brochure stocks, promotion display and workstationPHYSICAL REQUIREMENTS:No physical requirementsQualificationsRequired Qualifications:At least 18 years of age6 months experience operating a computer in Windows based environmentAvailability to work a flexible schedule which includes all hours of call center operationTESTS:Applicants will be expected to pass any assessment associated with the position.TRAINING:Classroom trainingOn-the-job trainingOn-line trainingSPECIAL JOB REQUIREMENTS:Specific job assignments may require day, evening, weekend or holiday hours. Overtime may be requiredOne year customer service work experience preferred. Excellent communication and computer skillsProvisions listed in this Job Description may be changed or modified by AT&T Mobility without prior notice.AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/VJob-Customer ServicePrimary Location-AL-HOOVERSchedule-Full-timeEmployee Status-Regular

Job Title: Customer Service Rep/Front Office Company: Location: Huntsville, AL Description: A leader in the wide and grand format printing industry has an immediate requirement for a Customer Service Representative. We are seeking an enthusiastic, energetic, and experienced individual capable of working both independently and in a team atmosphere. The Customer Service Representative will be responsible for building and maintaining long-term relationships with existing and potential clients and providing administrative support to office and sales staff. Candidate will be proactive, reliable, pragmatic, autonomous, well organized, hands on, technically oriented and gregarious. Requirements: ? Some experience in Customer Service and Sales in manufacturing environment. ? Excellent communications skills (written and verbal). ? Knowledge of order management. ? Excellent computer skills. Must have strong knowledge of Microsoft Office ? College Degree (BA/BS). ? Full time position-immediate availability. ? Five years professional experience in a customer driven environment. ? Able to work independently and in a team environment. Compensation: ? Competitive starting salary ? Training ? Medical & Dental coverage ? Life Insurance ? Short-Term & Long-Term Disability Insurance Email resumes and cover letter by April 1 to Register to View as either .doc or .pdf.

Job Title: Customer Service Support Representative Company: LabCorp Location: Birmingham, AL Description: Laboratory Corporation of America® Holdings (LabCorp), an S&P 500 company, is a pioneer in commercializing new diagnostic technologies and the first in its industry to embrace genomic testing. With annual revenues of $3.6 billion in 2006, more than 25,000 employees nationwide, and more than 220,000 clients, LabCorp offers clinical assays, ranging from routine blood analyses to HIV and genomic testing. LabCorp combines its expertise in innovative clinical testing technology with its Centers of Excellence: The Center for Molecular Biology and Pathology, National Genetics Institute, Inc., ViroMed Laboratories, Inc., The Center for Esoteric Testing, DIANON Systems, Inc., US LABS, and Esoterix. Our clients include physicians, government agencies, managed care organizations, hospitals, clinical labs, and pharmaceutical companies.BenefitsWith a career at LabCorp, you'll be connected to the lives of people worldwide. But we know, there is one life that is constantly on your mind - yours. That's why our benefits are designed to take care of the most important life essentials, so you don't have to. LabCorp's benefits program is designed to meet your personal needs by offering you choice and flexibility. Heathcare? Medical? Dental? Optical? Health Care Flexible Spending Accounts? Dependent Care Flexible Spending AccountsFinancial Security? Cash Balance Retirement Plan? Employees' Savings Plan (401K) with Company Match? Employee Stock Purchase Plan? Basic Life Insurance? Business Travel Accident Insurance? Dependent Life Insurance? Long-Term Disability Insurance? Optional Accidental Death and Personal Loss (AD&PL) Insurance? Optional Life? Short Term Disability Insurance? Specified Critical Illness Insurance? Whole Life InsuranceLife Balance Programs? Adoption Assistance Program? Auto and Homeowner's Insurance ? Credit Union Membership? Employee Assistance Program? Legal Assistance Program? Health Management Programs? NextSteps? Lifestyle Improvement ProgramsCareer Development? EXcell Mentoring Partnership Program? LabCorp CBCS University? LabCorp Executive Development Program? Supervisor Development Training? Tuition Refund PlanCommunity Involvement? Matching Gift Program? Personal Leave Bank Donation? Volunteer ProgramCustomer Service Support RepresentativeBirmingham, AL Job Description : Monday- Friday 8:30am- 5pm Labcorp is seeking to connect with high energy individual to work in our Client Services Department. Duties will include answering calls from clients and branch locations, assisting clients and branches with specimen issues, resolving issues to client satisfaction. Job Requirements : Requires a High School Diploma or equivalent Call Center expereince is required Must pass Previsor Assessment Job Title: Customer Service Support Representative Location: Birmingham, AL Status: Full Time Job Category: Customer Service and Call Center Requisition Number: 106088

Job Title: Customer Service Representative in Enterprise- Earn $20K-$25K! Company: TitleMAX, Inc. Location: Enterprise, AL Description: TitleMax  Customer Service Representative$20K-$25KEnterprise, AL If you are looking for a fast growing company that pays great and actually values your quality of life, then this is the position for you!Highest retail pay with the least retail work hours.  Tired of working all weekend? TitleMax wants you to spend time with your family! No Sundays!If you are looking for even more opportunity to move up the success ladder, then TitleMax is for you.  We offer rapid career progression--our Regional Managers make $200k plus! Do you have what it takes?·         Customer service and sales experience·         Rent-to-own, consumer finance, car rental, collections or automotive background·         Clean driving record, car and insurance·         Credit and criminal background check required  TitleMax is an Equal Opportunity Employer.

Job Title: Customer Service Associate Company: Deluxe Cleaners Location: Birmingham, AL Description: Customer Service Associate Up to $30,000 per year •F/T position •No Sunday or late evenings •Drug free work place •Excellent benefits •Fully air cond. •Computer, cashier exp. helpful •Will train right person Apply in person Mon or Thurs 9:30-4 Tues or Wed 9:30-1 Deluxe Cleaners 3633 Lorna Road, Hoover 3 blocks from Galleria Web Id: 5336882