J Wallis Location: North Wales, PA 19454 ... LSExcellent Organizational and Communication skills/ MultitaskingProf icient in Microsoft Word, Excel, Onyx Production House & PostershopCan operate the Scitex / HP Grandjet and Turbojet printersWORK EXPERIENCE 7/1985 - 9/2008 Burton Imaging GroupI worked as a B&W printer, Color printer, and Slide/Transparen cy duplicator for the first 5 years. I then created a position in which I was a liaison between the production and customer service departments. With changes in the industry and new technology becoming available, I was trained as the first operator of the Scitex/HP GrandJet large format printer. After getting that line up and running, I was also the first operator for ...
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R Henderson Location: Philadelphia, PA 19128 ... or exceed service, sales and marketing objectives. I possess expertise in Customer Service, Inside Sales, Business-to-Busi ness Sales, and Business to Consumer Sales, Account Management and Business Development. I am a motivator with strong communication, exceptional leadership, and employee development skills. Ability to attract and retain best employees through training, while coaching and counseling to optimal levels of performance that ensures the highest level of customer satisfaction.SEL ECTED ACCOMPLISHMENTSS uccessfully managed multiple Call Center Operations nationally to support and accept customer calls while meeting and exceeding corporate service objectives.Devel oped up sell a ...
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J Leasure Location: Harrison City, PA 15636 ... Strong in procedure development, data analysis, support standards, metrics and tools, and customer satisfaction. Four years experience as a Six Sigma Black Belt in a customer support environment; 8 years as a support manager; and 21 total years in technical customer support. EXPERIENCE McKESSON AUTOMATION, INC., Cranberry Twp, PA 2001 - Manager of Procedure Development and Six Sigma Black Belt (2005 - ) Project owner & manager for SCP Certification audit. Conducted gap analysis on current state versus program requirements. Organized and led cross-functional teams to define and implement needed metrics and processes. Improved agent t ...
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W Brayya Location: Carbondale, PA 18407 ... t not limited to, all areas of administrative and management work, as well as, an extensive back round in sales and customer service. Recently, I even looked into the health field to broaden my reach.Given the opportunity of employment, you will find, I am a quick study who is willing to learn. I work effectively in a team environment or independently. My past experiences and knowledge gained help me to remain level-headed in a crises, while up holding a courteous professional mannerism. Currently, I am expanding my computer skills to meet the advancing systems of today*s technologies. In reflection to my business experiences and the job market, I*m hoping to receive a salary ranged in the h ...
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F Reilly Location: Royersford , PA 19468 ... as of: general management, organizational effectiveness, operations, human resources management, customer service, professional development, communications, health and safety, personnel and asset security. AREAS OF EXPERTISEStartup s / Turnaround Business Transformation Human Resource ManagementMerger s & Acquisitions Customer Service Organizational DevelopmentBusin ess Development Strategic Planning Professional Development SELECTED ACCOMPLISHMENTSF JR Associates Wayne, Pennsylvania 1998 To PresentAn independent consulting firm engaged in helping companies improve business performance and transition to new business models. Clients include: Fortune Fifty co ...
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D Jeffords Location: Royersford, PA 19468 ... g Office Manager (Jan-April each year)- Performed general office duties, scheduled appointments, resolved customer inquiries.- Recognized for outstanding public relations with clientele.1985-1 987 Inforcore, Inc. King of Prussia, PaCustomer Account Representative - Managed business phone system projects from sale to installation - Maintained contact with customers post-installatio n.- Major projects: Philadelphia Eagles system-Veterans Stadium Crouse Building, Philadelphia, Pa 1980-1984 ITT Terryphone, Inc. Bethle ...
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K Taylor Location: Roscoe, PA 15477 ... ege, Toccoa Falls, GA ■ 1996 B.S. in Music Education w/Choral Concentration California University of Pennsylvania, California, PA ■1989 B.S. in Human Services w/ Gerontology Concentration Work Experience At Precision Response Corporation West Mifflin PA ■ Feb 2007-Present Teleservices Representative – American Express Assist card members in finding appropriately suited account products. At Teletech Holdings Morgantown WV ■ May 2005- Nov 2006 Escalation Supervisor, Personal Banker -- Bank of America Assist associates in handling escalated calls as well as coaching opportunities to provide more accurate and consistent customer service according to BOA policies an ...
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C Bishop Location: Lansdowne, PA 19050 ... V Talk Show-2003 Founder/Presente r-Wealth Creation: Real Estate and Financial Literacy Seminars-2002 to present Business Woman of the Year 2000 EMPLOYMENT HISTORY: RITTENHOUSE REO SPECIALIST – Associate Broker - 2005 to current • List, sell, and manage bank owned real estate • Provide broker price opinions for private sellers, banks, and financial entities • Create, market and facilitate real estate and financial literacy seminars BISHOP REALTY- Broker/Owner -2000-2004 • List, sell, and manage both residential and commercial real estate • Provide broker price opinions for private sellers, banks, and financial entities • Train, manage and supervise real estate sal ...
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P Ramsay Location: Macungie, PA 18062 ... a il.com PROFESSIONAL PROFILE To obtain a position that will enable the use of strong organizational skills, educational background, and ability to work well with people. Well known in the business realm as proactive, creative problem solver who develops solutions that saves time, cut costs and ensure consistent product quality. • Inside/Outside Sales Experience • Sales Management Succession • Successful cold calling techniques • Top Call Center Collector • Sales Specialist of the Week after 45 days • Proven ability for Account Growth Experience 08/2008 – 12/2008 Hosch Company Oakdale, PA Territory Manager As Territory Manager, rejuvenate ...
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E Youngs Location: Philadelphia , PA 19132 ... 2009 Executive Assistant Data Entry / handling Phone callsAssist on Marketing Project/ Research Create contacts / Aid President in any office matters Philadelphia Job Corps Life Science Institute, Philadelphia, PA 2008 - 2008Marketing Director/Recruit er 2008 - 2008 To Create ways to market the school and recruit studentsCreated Internet ,and News paper ad / created pamphlet Performed community outreach / Gave presentation to advertise the school AIG MARKETING, Philadelphia, PA 2004 - 2007Supervisor 2007 - 2007 Supervise a team of customer reps in a call center to ensure accurate and prompt service and Quality.Manage team development through continues coaching, training, and motivati ...
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