Customer Service Manager Jobs in Oklahoma

Job Title: Customer Service Supervisor - Oklahoma City, OK-319168 Company: UnitedHealth Group Location: Oklahoma City, OK Description: Job Category:Customer ServiceReference Code:319168Position Type:Full-time, Regular UnitedHealth Group is among the most ambitious Fortune 25 companies you'll ever meet. Through our family of businesses, we're working to make the health care system perform better for more people, in more ways than ever.Simply put, we think the entire system can be greater than it's ever been. And that drives us to work harder, aim higher, and expect more from one another.Here, you'll be empowered to make an immediate impact for millions of others. And you'll achieve more than you ever expected. How does that fit with your plans? Customer Service Supervisor - Oklahoma City, OK-319168UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.DescriptionPrescription Solutions is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system. If you're ready to talk about groundbreaking interactions, let's talk about what happens when a firm that touches millions of lives decides to gather results from millions of prescriptions every month and analyze their impact. Let's talk about smart, motivated pharmacy teams. Let's talk about more effective and affordable health care solutions. This is caring. This is great chemistry. This is the way to make a difference. At Prescription Solutions, we are 100% performance driven. We are looking to add a supervisor to our team that is results oriented, a problem-solver and a leader. Primary Responsibilities: Coordinates, supervises and is accountable for the daily/weekly/monthly activities of a team of 15-25 Customer Service Advocates Sets priorities for the team to ensure task completion and performance goals are met, such as Quality, Adherence, Service Level and AHT Coordinates work activities with other supervisors, managers, departments, etc. Identifies and resolves operational problems using defined processes, expertise and judgment Provides coaching and feedback to team members, including formal corrective action Conducts annual performance reviews for team members Provides expertise and customer service support to members, customers, and/or providers Direct phone-based customer interaction to answer and resolve a wide variety of inquiries Coordinates, supervises and is accountable for the daily activities of business support, technical or production team or unit Prescription Solutions is an empowering place for people with the flexibility to help create change. Innovation is part of the job description. New ideas are welcome. And passion for improving the lives of our customers is a motivating factor in everything that happens.Qualifications Qualifications: This position is for a weekend schedule, but must be flexible to work a variety of schedules including select holidays 1+ years of experience in a supervisory role within a call center with applicable HR policies and procedures is required Intermediate level MS Office experience, including Excel required (creating spreadsheet and convert into a graph) required High School Diploma or GED is required Working knowledge of ACD and Workforce software required; prefer Avaya and IEX Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing. Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Title: Call Center Manager Company: Location: Oklahoma City, OK Description: Large used car dealership hiring call center manager, starting pay is $3000/Month + commission, health & retirement. Must be positive, very friendly and love talking to people. Experience required. If interested, please send your resume to Register to View

Job Title: Call Center Supervisor Company: IRT Location: Ada, OK Description: CALL CENTER SUPERVISOR Exciting opportunity for you to Lead a team of 10+ employees. Supervisor/Management experience a plus. Must be able to work mid shift and weekends. Proven ability to coach and develop direct reports. Excellent communication skills, ability to multi task. Must be proficient with MS Office Products. Benefits including Tuition Reimbursement. Interested candidates should send resume to Register to View EOEThis listing brought to you by The Ada Evening News

Job Title: Call Center Manager Company: City National Bank Location: Lawton, OK Description: Full time position to manage personnel, daily operations, and performance of inbound customer service calls for the Call Center Department located in Lawton, OK.

Job Title: Call Center Supervisor Company: Location: Oklahoma City, OK Description: Supervisor $25,000 to $30,000 Must be enthusiastic, encouraging, creative, and team oriented. PaceButler offers a positive work environment with tons of room for advancement. A Monday through Friday work schedule (8 to 5) with no Weekends. Great Benefits (Medical, Dental, & Vision) Paid Vacation. Please visit our webpage at www.PaceButler.com. If interested, please E-Mail resume to Register to View

Job Title: Call Center - Customer Service Supervisor (Lawton, OK) Company: Assurant Location: Lawton, OK Description: Call Center - Customer Service SupervisorAssurant Solutions:Assurant Solutions is a group of four entrepreneurial businesses that create business solutions for large market-leading financial institutions and retailers - in the United States and internationally. We help our clients protect whats important to their customers: their ability to pay their bills, repair and replacement of damaged or inoperable computers, home appliances, cell phones and other consumer electronics, and maintaining their personal vehicles and watercraft.Assurant Solutions is part of Assurant, a premier provider of specialized insurance products and related services in North America and selected international markets. Assurant, a Fortune 500 company and part of the SP 500, is traded on the New York Stock Exchange under the symbol AIZ. Assurant has over $23 billion in assets and $8 billion in annual revenue. www.assurant.comAs a supervisor for Assurant, your goal will be to create and foster a positive and productive work environment while ensuring our callers receive world-class customer service. You will be flexible and adaptable as you use your multitasking abilities to juggle many responsibilities. You will prioritize and skillfully manage your time so that you can successfully do all that is expected of you. In return, you will have the opportunity to earn the respect of your team as you use your talents to motivate and inspire them.Key responsibilitiesManages and actively works to develop his/her team of associatesEngages and motivates his/her associatesExplores and implements new ways to improve employee moraleRemains customer service focused by keeping a watchful eye on service levels to ensure client expectations are being met at all timesMaintains records in an organized manner, has ability to analyze metrics, and produces timely and accurate reports.Acts as a team player and assists whenever and wherever needed

Job Title: Customer Service Supervisor - Oklahoma City, OK Company: i3 RECRUITMENT / i3 GLOBAL Location: Oklahoma City, OK Description: Customer Service Supervisor - Oklahoma City, OK - (Job Number: 319168) Description Prescription Solutions is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system. If you're ready to talk about groundbreaking interactions, let's talk about what happens when a firm that touches millions of lives decides to gather results from millions of prescriptions every month and analyze their impact. Let's talk about smart, motivated pharmacy teams. Let's talk about more effective and affordable health care solutions. This is caring. This is great chemistry. This is the way to make a difference. At Prescription Solutions, we are 100% performance driven.  We are looking to add a supervisor to our team that is results oriented, a problem-solver and a leader.   Primary Responsibilities: Coordinates, supervises and is accountable for the daily/weekly/monthly activities of a team of 15-25 Customer Service Advocates Sets priorities for the team to ensure task completion and performance goals are met, such as Quality, Adherence, Service Level and AHT Coordinates work activities with other supervisors, managers, departments, etc. Identifies and resolves operational problems using defined processes, expertise and judgment Provides coaching and feedback to team members, including formal corrective action Conducts annual performance reviews for team members Provides expertise and customer service support to members, customers, and/or providers Direct phone-based customer interaction to answer and resolve a wide variety of inquiries Coordinates, supervises and is accountable for the daily activities of business support, technical or production team or unit Prescription Solutions is an empowering place for people with the flexibility to help create change. Innovation is part of the job description. New ideas are welcome. And passion for improving the lives of our customers is a motivating factor in everything that happens. Qualifications Qualifications: This position is for a weekend schedule, but must be flexible to work a variety of schedules including select holidays 1 years of experience in a supervisory role within a call center with applicable HR policies and procedures is required Intermediate level MS Office experience, including Excel required (creating spreadsheet and convert into a graph) required High School Diploma or GED is required Working knowledge of ACD and Workforce software required; prefer Avaya and IEX  Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing. Job: Phone Support Primary Location: US-OK-Oklahoma City Organization: Prescription Solutions Schedule: Full-time Number of Openings: 1

Job Title: Client Services Manager Company: Teachers-Teachers.com Location: Oklahoma City, OK Description: We are looking for an enthusiastic, personable, self-motivated individual to join our growing company. Teachers-Teachers.com is the nation’s leading teacher employment and recruitment website, working with over 1,700 school systems across the country to help them find and hire the best and brightest teachers. All of our employees work from home offices and enjoy the benefits of telecommuting. We’re proud to be an efficient and energy conscious company that provides a high quality of life for our employees. In the role of Client Services Manager, you will:   work to ensure school districts are utilizing Teachers-Teachers.com, train recruiters in the use of the website and provide ongoing technical support, coordinate the implementation of an instate recruitment campaign designed to recruit qualified candidates into the database, track usage and impact data and provide quarterly and annual reports to the Department of Education, and other necessary activities as they arise.   The perfect candidate enjoys using technology, training individuals, and helping them accomplish their goals. The person is friendly, engaging, organized, and likes to work independently. If this describes you, please take a moment to review the following requirements: ·        Bachelor's degree ·        at least three years of customer service, training, or sales experience ·        strong computer skills including the Internet, Word and Excel (CRM software knowledge is preferred but not required) ·        comfortable with making formal presentations both in person and via the telephone ·        owns an IBM-compatible laptop computer (minimum 2.2GHz processor and 1 GB RAM) ·        the ability and desire to work from home ·        ability to travel throughout the United States as necessary ·        has high speed Internet capability (DSL or cable modem) ·        lives in Oklahoma, preferably in or near Oklahoma City ·        authorized to work in the United States ·        experience in the field of education preferred   Base compensation is $36K with potential bonuses. We also cover Internet, phone, travel, mailing expenses, and offer a competitive benefits package. If you want to be part of this exciting company, please email your cover letter and resume, with your name and job position title in the subject line, to Register to View -teachers.com. Teachers-Teachers.com does not discriminate in hiring on the basis of race, color, sex, age, national origin, religion, sexual orientation, marital status, veteran status, genetic identification, political affiliation, or disability or status in any other group protected by federal, state or local law in matters affecting employment.