J Munsey Location: Gilmanton, NH 03237 ... see them through to completion. Possesses the ability to constructively work around obstacles and maintain a positive outlookProfessio nal Experience 1993-2009 J Jill Group Tilton NH Traffic Office/Claims Processing/ Reconsiled Billing Statements/ Call CenterEnsure all transportation claims are filed within allotted time frameProcess all outbound direct and retail merchandise claims with UPSWork with customer service to ensure all claims have been identifiedFollow up with transprotation providers to ensure the investagation of claims are processed in a timely mannerPrepare necessary Excel reprots with reguards to claims and claim frequenciesRecon cile and code ...
97 hits
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R Sheldon Location: Dover, NH 03820 ... to the productivity and profitability of the company.SUMMARY OF QUALIFICATIONSTh irteen years of successful sales and marketing experience.Twent y-two years of progressively responsible achievements in the banking industry.Strong oral and written communication skills.Demonstra ted management ability through increasingly responsible roles.Ability to start, grow and manage departments.High ly organized self starter with effective customer service skills, who can work independently while contributing to the success of the entire organization.Ene rgetic competitive achiever who can motivate team members, successfully manage multiple priorities and perform in a fast paced environment.Work ing kno ...
95 hits
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C Serrano Location: Boscawen, NH 03303 ... tive resolution.Handl ed English, Spanish and Portuguese customer calls. Translate correspondence received from customers (Spanish/English )Supervised during on-call rotation with responsibility for staffing and managing outages during off hours and weekends.Senior mentor with ability to train and motivate new representativesR outinely handled escalated calls and casesCreated budget plans, payment plans, and created work orders for customersProfici ent computer skills including Word, Excel, Outlook, and WindowsCreated and implemented Safety committee A dedicated team player who is loyal and always willing to assist when needed Employment Unitil Service Corp. ...
93 hits
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D Farr Location: Manchester, NH 03103 ... _____ ________________ ________________ ____ Profile • More than fifteen years of successful experience in customer service and telemarketing. Recognized strengths in account maintenance, problem solving, trouble-shooting and sales staff support. • Excellent working knowledge using Microsoft Office products. • Proven ability to train, motivate, and supervise customer service and telemarketing employees. • A team player, acknowledged as a “Total Quality Customer Service Professional. 221; • Strong communication and organizational skills, highly motivated, and focused. Able to relate effectively with people from all backgrounds and expertise l ...
91 hits
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P Dagostino Location: Farmington, NH 03835 ... ealm. In the past years, I have held several positions in which all involved customer service representation. I have served as a cashier in a busy, dynamic environment and attended to various customer needs at once. In addition, I have served in positions such as an assistant manger to a small private business corporation in addition to managing specific departments within a large supermarket. In my past, prior to an occupational hiatus to raise my two children, I worked for a major banking corporation on Long Island, New York. I began as a bank teller. Due to my work ethic and excellent customer service, I was able to quickly work my way up the promotional ladder to a head position as an a ...
89 hits
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C Nunez Location: Rindge, NH 03461 ... lsEDUCATION: Norwich Free Academy, Norwich, CT (honor roll student); Sociology and Multicultural Academic AwardsEXPERIENCE : Aug 2009-Present: Courtyard by Marriot-Coco Key, Fitchburg, MA Night Auditor Aug 2008-Feb 2009: United Way, Hartford, CT Loaned Executive - Medical Division Sept 2007-Jan 2008: C & G Associates, Groton, CT Server Trainer Oct 2002-Oct 2007: Mohegan Sun, Uncasville, CT Junket Marketing Administrator Coordinator for Latin Marketing Casino Reservationist Sept 2005-April 2006: Elemis Spa, Uncasville, CT Call Center Supervisor 2004: Jackson Hewitt, Groton, CT Marketing Manager 2001-2002: Best Western Cristata Inn, Uncasville, C ...
87 hits
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A Higgins Location: Stratham, NH 03885 ... ny repeat customers and ongoing projects, negotiating contracts, generating leads and staff management. Aged account management SUMMERY OF QUALIFICATIONSRe sponsible for new customer sales and maintaining existing accounts in a professional manner and instilling confidence in our services Initiating cost effective ways to perform our services to increase profitabilityWor king with clients to fully understand their needs and exceed their expectations PROFFESIONAL EXPERIENCEInboun d call sales rep specializing in selling add on clubsCenter Point Teleservices October 2009 - Presen ...
85 hits
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M Canizalez Location: Pelham, NH 02145 ... results – Proven ability to orient, train and supervise talented staff personnel Communication – Outstanding communication skills both one-on-one and in-group presentations – Highly effective in motivating and supervising employees – Ability to interact effectively with a wide range of people – Excellent writing skills – Solid Windows knowledge Personal Qualities – Confident and decisive under stressful situations – Thrive on the challenge of setting and exceeding goals – Fluent in Spanish PROFESSIONAL EXPERIENCE: Comcast Outsource Manager, September 2006 – February 2009 · Partner with corporate and divisional resources to achieve budgeted financial performance and deliver a ...
83 hits
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M Richard Location: Nashua, NH 03063 ... CEMPLOYMENT HISTORY2009 TERRAMARINA HOTEL****SPAIN - RECEPTIONISTBUIL D AND MAINTAIN STRONG TOUR OPERATOR AND TRAVEL AGENCY PARTNERSHIPSPROC ESSING CUSTOMERS THROUGH THE RESERVATION DESKMAINTAINING A HIGH LEVEL OF CUSTOMER SERVICEDEMONSTAT E KNOWLEDGE OF LOCAL ACTIVITIES AND EXCURSIONSCOORDI NATE THE DAILY AND WEEKLYS VACATION TOUR GROUPSACHIEVE THE HOTEL STANDARD TO SELL CUSTOMER SERVICEMAINTAINI NG DAILY COMMUNICATION WITH THE RESTAURANT, BAR AND HOUSEKEEPING2001 /2008 MACY'S / CLARINS GROUP - COUNTER MANAGERSUPERVISE D TWO OR MORE BEAUTY ADVISORS ON DAILY BASISCONDUCTED VENDOR TRAINING SEMINARSAIDED IN ACHIEVING STORES DAILY SALES GOALSSALESBUILIN G THROUGH ACTIVE PRODUCT DEMONSTRATIONSCO ...
81 hits
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B Slaten Location: Concord, NH 03301 ... ire branch route as an Oil Rep, and I have also managed 8 Customer Service Reps as a Branch Automotive Manager. EDUCATION1972-19 76 Graduated East Orange High School1976-1980 Bachelor of Science Degree, Syracuse UniversityEMPLOY MENT 2003-2009 Customer Service Manager, Safety-Kleen SystemsMy responsibilities consisted of training new employees and retraining current employees in all aspects of their job. These aspects are Collections, Proper Customer Service, and adhering to all DOT and EPA laws and regulations. I also have the responsibility of monitoring the branch routes to ensure that all work is completed in a timely manner. 1998-2003 Branch Automotive, M ...
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