T Coleman Location: Saint Louis , MO 63137 ... pportunity for professional growth based on performance. EDUCATION: 06/05-05/07 Masters of Art, Legal Analysis, Webster University, St. Louis, MO · Paralegal Certificate Awarded along with degree 08/02-05/05 Bachelor of Science, Criminology and Criminal Justice, University Missouri-St. Louis, MO MANAGEMENT/LEADE RSHIP SKILLS: · Over 5 years of direct management/super visory experience · Planned and coordinated schedules and provided individual training · Self-motivated and confident in making independent decisions WORK EXPERIENCE: 09/08-02/09 Internal Revenue Service St. Louis, MO Contact Representative · Provided in depth tax law information for a varying cus ...
97 hits
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M Cincotta Location: Kansas City, MO 64124 ... 816-589-1455C MARY CINCOTTA OBJECTIVE: To obtain a position where I can maximize my varied and complex management, sales, marketing and organizational skills to further the development and success of the organization. PROFILE: Accomplished, highly motivated, integrity-driven professional with proven business success in the areas of customer service/call center, sales, marketing, process enhancement, resource and project management. Recognized as an outstanding leader in the development of team members, delegating the right task to the right person in order to develop their individual strengths and in building powerful teams ...
95 hits
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S Broadway Location: Saint Louis, MO 63106 ... g, account maintenance, trouble-shooting , sales staff support, and planning/impleme nting proactive procedures and systems to avoid potential problems. Possess solid computer skills with excellent working knowledge using Microsoft Office systems; Microsoft Word, Microsoft Excel, Microsoft Outlook; Sabre and Worldspan Airline reservation systems. 09/07 – 01/09 TravelPlex American Express, Kirkwood, MO Corporate Travel Agent Team Lead Supervisor -Inbound call center. Assist callers with VIP, Executive, and Complex International travel using Sabre and Worldspan GDS -Assist customers in finding the most cost effective and timely travel arrangements. -Provided support and guidance to team membe ...
93 hits
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K Coleman Location: Kansas City, MO 64130 ... -General Office -Retail Sales-Copy Machine -Insurance -Ten Key-Customer Service -Medical Terminology -WindowsExperien ce:K-mart Independence, MOCashier November 2009 to January 2010-Received payment-Issued receipts, refunds, credits, and change-Counted money at the beginning of shifts-Greeted customers-Mainta ined clean and orderly work areas-Redeemed food stamps and coupons-Resolved customer complaints-Answe red questions and provide information-Cash ed checks for customersSunshin e Paints 4 U Kansas City, MOReceptionist June 2007 to Novem ...
91 hits
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D Morgan Location: Sugar Creek , MO 64054 ... as well as part of a team to insure quality customer service. Committed to excellence in my job performance and customer service. Qualifications Customer service- Excellent customer service. handling arbitration issues for our customers on a daily basis both on the phone and face to face. Outstanding in the promotion of services offered by the auction and the policies upheld by the auction to insure fairness to both parties in a transaction. I handle mediations between buyer and seller to help them come to an agreement on the sell price of a unit. Customer service / sales- As Owner/ Manager of a cleaning service, I handled all operations of the business for four years. I took great pride ...
89 hits
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M Perkins Location: Imperial, MO 63052 ... ton Missouri 09/99 topresent (22 yrs) Customer Service representative Handling customer inquiries, phone andmail; entering / posting production, opening incoming mail, accounts receivable, enteringcash and credit card payments. I also help audit and enter sales, enter appointments, callaheads,sched ule appointments,and schedule map point for the field specialists . Runnightly reports for management to make sure that everything is prepared the following workday.Assist in training new employees and help any employee or department as needed. * T ...
87 hits
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K Brown Location: Saint Peters, MO 63376 ... o use my skills and previous work history on the job as well as to grow as an individual and become more successful. EDUCATION: Grambling State University 1993-1996Busines s ManagementG.P.A 2.5 Kirkwood High School 1988-1992 General DiplomaG.P.A. 2.7WORK EXPERIENCE:Ultim ate Electronics, St. Peters, Mo-Entertainment Specialist 2009Sell TV's, audio equipment, and other electronic devicesDisplay set-ups Circuit City, St. Peters, Mo-Entertainment Specialist 2006-2009Sell TV's, audio equipment, and other electronic devicesDisplay set-ups Enterprise Rent-A-Car, St. Louis, Mo-CSR ...
85 hits
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C Gipfel Location: Cedar Hill, MO 63016 ... es and training. Conducts needs analysis and implements strategic solutions to improve employee retention. Proactively directs all capacities of customer service and sales. Holds multiple awards for a superior work ethic. Certified in public speaking. GOOGLE Ad Words. Proficient in Microsoft Office.CORE PROFESSIONAL STRENGTHSOperati ons Support Process Improvements Life-Cycle ProceduresProjec t Management Performance Measurement Strategic PlanningData Analysis Team Facilitation Personnel SupervisionCORPO RATE CONTRIBUTIONSPro cess ImprovementsIncr eased retention rate 25% by coordinating with vendors to develop reports and enhancing coaching criteria programs.Conduct ed coaching pr ...
83 hits
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G Davis Location: Saint Louis, MO 63107 ... EXPERIENCE: Start Date to End Date Reliable Life Insurance Saint Louis, Missouri Insurance Agent 01/2008 to Present Ø Sale of Life & Health Insurance WWT - World Wide Technology (Today's Staffing) Saint Louis, Missouri Accountants Payable 03/2007 to 01/2008 Ø Review vendor invoices for validi ...
81 hits
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J Houston Location: St Charles, MO 63301 ... ommunity College at Forest ParkJames Madison High School, Milwaukee, WisconsinFred Pryor-Time Management Padgett-Thompson Customer Relations ClassTelephone Doctor, Franklin Covey Management WorkshopSignatur e Service to Key Customer SatisfactionExpe rience: Reimbursement Supervisor: April 2007 through October 2007 Express-Scripts: Supervised 8 Reimbursement Specialists in a call-center environment.Resp onsible for monitoring employee's going training and attendance.Knowl edge of Pharmacy Reimbursement coding for physician billing i.e., ICD, CPT and HCPCS.Department al responsibilities entailed ensuring accuracy regarding benefit investigations, patient and physician ...
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