Customer Service Manager Jobs in Missouri

Job Title: Customer Service Team Manager Company: Company Confidential Location: Saint Charles, MO Description: Family owned service business seeking an individual who can work with a diverse group of personalities, managing approximately 15-20 people out of multiple locations.    Responsibilities include, but are not limited to:Interact with customers and staff in one to one and  groups settingsEnsure team member and customer needs met on daily basisEngage in community service and promotion of company in community eventsAccounts receivable and collectionsEnsure employee appearance, demeanor & conduct adheres to company standardsAttend/facilitate training sessions as requested and demonstrate commitment & support to skills and techniques learnedFacilitate one on one meetings and employee reviews on a regular basis Requirements & Qualifications:Minimum of 5+ years experience in management of full and part time teams of 15+ people at multiple locationsExcellent People Skills and People Management skills a must Bachelors in Business/Management/Hospitality Services or related fieldsAbility to work independently and in groups with strong multitasking and organizational abilities and high thoroughnessExperience in conducting seminars and public presentationsExcellent communication skills3+ years Experience in training and training program development Strong mentoring, coaching and leadership skillsAbility to work evenings and weekends Must be proficient in various Microsoft Office programs including but not limited to  Word and Excel and be Internet proficient  Benefits:Comprehensive Training ProgramSalary  + bonus opportunity up to 70KExcellent Benefit Package Qualified candidates please submit resume in word document form for consideration. Register to View  EOE

Job Title: Manager, Assistant Manager, and Customer Service Representatives Company: Check Into Cash Inc Location: Jefferson City, MO Description: DIV.ftb P,DIV.ftb UL,DIV.ftb OLCHECK INTO CASH, INC. is a growing financial service organization with 1250 plus locations, adding new products daily. We recognize that our success is due to our people and have a fabulous package including a super training program, competitive pay, excellent benefits & A TERRIFIC BONUS PROGRAM! To join our team, you must possess excellent communications and people skills.  Collection background a plus but not mandatory. If you're that person, then contact us immediately!   YOUR CAREER AND SUCCESS ARE WAITING. Positions available in Jefferson City, MO  Check out our website! at www.checkintocash.com

Job Title: Call Center Supervisor Company: Unitrin Agency Group Location: Saint Louis, MO Description: Unitrin Career Agency Companies, a Division of Unitrin Inc., has an exciting job opportunity in our Call Center. We are looking for candidates to fill a Call Center Supervisor position. This position is responsible for supervising the Policy Administration Call Center to ensure the timely and accurate handling of phone inquiries, correpondence and policy changes with adherence to contract provisions, company policies, and legal requirements.  Responsibilities: •         Maintain acceptable expense, staffing, productivity, timeliness and accuracy levels based upon approved standards in accordance with contract provisions, company policies and legal requirements. •         Responsible for staff communication, development and motivation. •         Directly handle customer service requests through calls, correspondence and faxes.     Job Requirements:Qualifications and Experience: •         High School diploma or equivalent. •         3-5 years general work experience. •         1-3 years Life Insurance experience. •         Ability to accurately handle special projects as assigned. •         Ability to interview applicants and make hiring recommendations. •         Interact with all levels of employees. •         Above average written and communication skills. •         Good working knowledge of company policy forms, extensive knowledge of all companies, excellent knowledge of call center software. •         LOMA courses preferred. In exchange, our company offers the following benefits: Competitive Pay Paid vacation  HMO and PPO Medical plan options Dental Insurance Vision care  Flexible spending accounts for medical expense and dependent care reimbursement 401(k) with company matching Defined benefit pension plan Employee assistance plan Education reimbursement plan         ** Please submit salary requirements to be considered for this position **Req. Code : 2015 Division/Department : Unitrin Career Agency Companies

Job Title: Customer Service Manager Trainee ( REPUBLIC_65738) Company: Schwan Food Company Location: Republic, MO Description: Schwan Food Company - Show all jobs for Schwan Food Company Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE --> Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE City: REPUBLIC State: MO Zip: 65738 Country: United States of America Job ID: schwanservice- Register to View _REPUBLIC_65738_Jan_22_2010__3%3a59PM Job Channel: USA-MO Customer Service Posted: 01/26/10

Job Title: Customer Service Manager Trainee ( SHELBINA_63468) Company: Schwan Food Company Location: Shelbina, MO Description: Schwan Food Company - Show all jobs for Schwan Food Company Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE --> Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE City: SHELBINA State: MO Zip: 63468 Country: United States of America Job ID: schwanservice- Register to View _SHELBINA_63468_Jan_22_2010__3%3a59PM Job Channel: USA-MO Customer Service Posted: 01/26/10

Job Title: Customer Service Supervisor Company: T-Mobile Location: Springfield, MO Description: Developing Leaders—one interaction at a time, one person at a time!The Customer Service stars in our state-of-the-art call centers are the front-line team at T-Mobile and our entire organization is dedicated to their support. Our energetic Customer Service Coaches train and mentor their representative teams, honing leadership and problem-solving skills in a fast-paced environment.OPPORTUNITY—YOUR CHANCE TO SHINEOur upbeat and adaptable Customer Service Coaches relish their roles as mentors, helping their representative team members improve and exceed even their own expectations on the job. Your interpersonal skills will take center stage as you educate and motivate your team of approximately 15 reps to offer stellar customer service to T-Mobile customers from all across the country.  You’ll adapt to change quickly and model a positive, can-do attitude for your reps while showcasing your time management and multi-tasking skills. Your knack for grace under pressure will allow you to shine in this role.  Further, the very best Coaches are tapped for special projects which may include travel and exposure to other functional areas within T-Mobile, with an eye toward fantastic career advancement opportunities.TALENT SUITABILITY—ARE YOU THE RIGHT FIT?Balancing professionalism and fun is the hallmark of working at T-Mobile and a core competency for our multi-tasking Customer Care Coaches. T-Mobile’s Get More from Life brand and values aren’t something these pros just talk about – they live them. And their passion is contagious.  Each representative’s development and their team’s overall growth is a direct result of their ability to clearly communicate the impact each contributes to the company’s success.   The most successful coaches know that it’s not about being the boss or being in charge. It’s about helping their team members develop personally and professionally, one interaction at a time, one person at a time—and caring enough to do the hard work of solid team-building.RESPONSIBLITIES• Meet and exceed quality and customer satisfaction goals to ensure customer retention and uphold the T-Mobile brand• Minimize call escalations through effective coaching and support• Ensure that team members obtain the appropriate training and support to best apply their knowledge and skills on the job• Communicate business strategies and results to CSRs, empowering them as T-Mobile’s #1 employees• Create and foster a positive, successful, and professional work environment where employees choose to work and achieve their goals• Offer frequent formal and informal recognition • Build solid productive relationships with all levels of leadership and support teams• Facilitate effective and supportive team relationships• Resolve operational and interdepartmental problems quickly• Provide timely feedback to the management team on customer trends, issues and needs• Facilitate accurate credits and adjustments QUALIFICATIONS• Strong commitment to world class customer service• Superior oral and written communication skills• Superb leadership and interpersonal skills • A knack for effective time management, organization and prioritizing• Two to five years customer service • One to two years management/supervisory experience leading teams (call center environment preferred)• One year of wireless experience preferred• Team facilitation and training skills• Strong decision making, change management and negotiation skills• Ability to work well and quickly under pressure• High School Diploma or GED

Job Title: Customer Service Manager Trainee ( CHILLICOTHE_64601) Company: Schwan Food Company Location: Chillicothe, MO Description: Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE --> Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE City: CHILLICOTHE State: MO Zip: 64601 Country: United States of America Job ID: schwanservice- Register to View _CHILLICOTHE_64601_Jan_22_2010__3%3a59PM Job Channel: USA-MO Customer Service Posted: 01/26/10

Job Title: Customer Service Manager Trainee ( CARTHAGE_64836) Company: Schwan Food Company Location: Carthage, MO Description: Schwan Food Company - Show all jobs for Schwan Food Company Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE --> Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE City: CARTHAGE State: MO Zip: 64836 Country: United States of America Job ID: schwanservice- Register to View _CARTHAGE_64836_Jan_22_2010__3%3a58PM Job Channel: USA-MO Customer Service Posted: 01/26/10

Job Title: Customer Service Manager Trainee ( COLUMBIA_65201) Company: Schwan Food Company Location: Columbia, MO Description: Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE --> Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE City: COLUMBIA State: MO Zip: 65216 Country: United States of America Job ID: schwanservice- Register to View _COLUMBIA_65201_Jan_22_2010__3%3a58PM Job Channel: USA-MO Customer Service Posted: 01/26/10

Job Title: Customer Service Manager Trainee ( CABOOL_65689) Company: Schwan Food Company Location: Cabool, MO Description: Schwan Food Company - Show all jobs for Schwan Food Company Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE --> Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE City: CABOOL State: MO Zip: 65689 Country: United States of America Job ID: schwanservice- Register to View _CABOOL_65689_Jan_22_2010__3%3a59PM Job Channel: USA-MO Customer Service Posted: 01/26/10