Customer Service Manager Jobs in Mississippi

Job Title: Manager, Asst. Mgr. , Customer Service Reps Company: Check Into Cash, Inc. Location: Meridian, MS Description: MANAGER, ASSISTANT MANAGER & CUSTOMER SERVICE REPRESENTATIVES Positions Available in Meridian, MS Check Into Cash, Inc. is a growing financial service organization with 1100 plus locations. We recognize our success is due to our people and have a fabulous package including a super training program, competitive pay, excellent benefits & A TERRIFIC BONUS PROGRAM! To join our team, you must possess excellent communications and people skills. Collection background a plus! If you're that person then contact us immediately! Email or fax resume to: Check Into Cash, Inc. Attn: Doris Forrestier 2440 N. Hills St. Park Place Meridian, MS 39302 Fax Register to View Register to View CHECK INTO CASH PAYDAY ADVANCE CENTERSThis listing brought to you by The Meridian Star

Job Title: Manager, Assistant Manager, and Customer Service Representatives Company: Check Into Cash Inc Location: Hattiesburg, MS Description: CHECK INTO CASH, INC. is a growing financial service organization with 1250 plus locations, adding new products daily. We recognize that our success is due to our people and have a fabulous package including a super training program, competitive pay, excellent benefits & A TERRIFIC BONUS PROGRAM! To join our team, you must possess excellent communications and people skills.  Collection background a plus but not mandatory. If you're that person, then contact us immediately!   YOUR CAREER AND SUCCESS ARE WAITING. Positions available in Hattiesburg, MS  and surrounding areas. Check out our website! at www.checkintocash.com

Job Title: Customer Service Manager Trainee ( MAGEE_39111) Company: Schwan Food Company Location: Magee, MS Description: Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE --> Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE City: MAGEE State: MS Zip: 39111 Country: United States of America Job ID: schwanservice- Register to View _MAGEE_39111_Jan_22_2010__3%3a58PM Job Channel: USA-MS Customer Service Posted: 01/25/10

Job Title: Customer Service Manager Trainee ( GREENVILLE_38703) Company: Schwan Food Company Location: Greenville, MS Description: Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE --> Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE City: GREENVILLE State: MS Zip: 38701 Country: United States of America Job ID: schwanservice- Register to View _GREENVILLE_38703_Jan_22_2010__3%3a58PM Job Channel: USA-MS Customer Service Posted: 01/25/10

Job Title: Manager ? Customer Care (Call Center Manager) Company: Location: Jackson, ms Description: Comcast Cable Southern Division Advanced Solutions CenterThe Advanced Solutions Center provides technical support and customer service for residential and business customers using Comcast Digital Voice High Speed Internet, and Video.The manager will be responsible for a dynamic entity whose function is constantly under evaluation as business needs dictate. The manager will need to serve as a point of escalation for the team (Supervisor and Agents), making sure that they have all necessary tools for the job. Responsible for continual process improvement by conducting evaluations of operating results to identify opportunities.Expected to exceed customer satisfaction and call center goals.Meet all technical performances and ensure all service levels are met.The manager will be responsible for coaching and development for a team of supervisors and agents. Performance coaching and feedback is an essential function of the role. The manager may attend planning sessions to improve the processes and means by which the team performs their duties. A strong sense of personal responsibility and the ability to thrive in a fast-paced environment is required.Punctual, regular, and consistent attendance Required Skills: EDUCATION: Bachelor's degree in related field and three or more years of related experience and/or trainingEXPERIENCE: ? Minimum of three or more years of managerial experience, preferably in an in-bound technical oriented call center? At least 3 years in a network monitoring or technical support environment? Demonstrated experience in supporting VoIP ? Must have basic understanding of various network architectures including VoIP and telephony network ? Demonstrated leadership as a manager or Subject Matter Expert? Must possess excellent communication skills ? Must be proficient with the operation of PC's and various software suites? Must be able to Multi-Task? Must be able to work a flexible schedule Click Here To Apply Salary/Wage: $50000 to $64999 per Year Education: Bachelors degree Status: Full-time • Location: Madison • Post ID: 2016103

Job Title: GS Customer Service Team Lead Company: PSS World Medical, Inc. Location: Jackson, MS Description: The Team Lead assists and aids department Team Supervisors with daily activities and department needs. PRE-EMPLOYMENT REQUIREMENTS:High School Diploma or G.E.D. is required.A minimum of one-year experience within a Call Center environmentPREFERRED OFFICE/MACHINE EQUIPMENT EXPERIENCE:Computers, fax machines, copy machines, and telephones. Comfortable with a personal computer. Experience with Microsoft Word and Excel.ESSENTIAL FUNCTIONS: The Customer Service Team Lead is responsible to: • Be responsive to customer needs, e-mails, voice mails, and telephone calls. • Assist the Department Supervisor with planning and managing department business activity. • Identify training needs and works closely with Quality and Training team to develop the training programs. • Must maintain a good attendance recordNON-ESSENTIAL FUNCTIONS: Perform any other duties as assigned.WORKING ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this position, the employee is subject to a typical office environment and is rarely exposed to the outside weather conditions. The noise level in the work environment is usually moderate. The employee is frequently required to sit.APTITUDES PREFERRED:Good grammar and verbal skills, with the ability to communicate with diverse personalities. Tactful, mature, and flexible. Good reasoning abilities and sound judgement. Resourceful, well organized, dependable, efficient and detail oriented. Service oriented with the ability to handle customers’ needs.INTERACTIONS:This employee will interact with all levels of management as well as company employees, customers and vendors.

Job Title: Customer Service Manager Trainee ( TUPELO_38801) Company: Schwan Food Company Location: Tupelo, MS Description: Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE --> Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE City: TUPELO State: MS Zip: 38803 Country: United States of America Job ID: schwanservice- Register to View _TUPELO_38801_Jan_22_2010__3%3a59PM Job Channel: USA-MS Customer Service Posted: 01/25/10

Job Title: Customer Service Manager Trainee ( MADISON_39110) Company: Schwan Food Company Location: Madison, MS Description: Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE --> Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE City: MADISON State: MS Zip: 39110 Country: United States of America Job ID: schwanservice- Register to View _MADISON_39110_Jan_22_2010__3%3a58PM Job Channel: USA-MS Customer Service Posted: 01/25/10

Job Title: Manager � Customer Care (Call Center Manager) Company: Location: Jackson, MS Description: Comcast Cable Southern Division Advanced Solutions CenterThe Advanced Solutions Center provides technical support and customer service for residential and business customers using Comcast Digital Voice High Speed Internet, and Video.The manager will be responsible for a dynamic entity whose function is constantly under evaluation as business needs dictate. The manager will need to serve as a point of escalation for the team (Supervisor and Agents), making sure that they have all necessary tools for the job. Responsible for continual process improvement by conducting evaluations of operating results to identify opportunities.Expected to exceed customer satisfaction and call center goals.Meet all technical performances and ensure all service levels are met.The manager will be responsible for coaching and development for a team of supervisors and agents. Performance coaching and feedback is an essential function of the role. The manager may attend planning sessions to improve the processes and means by which the team performs their duties. A strong sense of personal responsibility and the ability to thrive in a fast-paced environment is required.Punctual, regular, and consistent attendance3pm-12am (Wed/Thurs OFF Days) Required Skills: EDUCATION: Bachelor's degree in related field and three or more years of related experience and/or trainingEXPERIENCE: � Minimum of three or more years of managerial experience, preferably in an in-bound technical oriented call center� At least 3 years in a network monitoring or technical support environment� Demonstrated experience in supporting VoIP � Must have basic understanding of various network architectures including VoIP and telephony network � Demonstrated leadership as a manager or Subject Matter Expert� Must possess excellent communication skills � Must be proficient with the operation of PC's and various software suites� Must be able to Multi-Task� Must be able to work a flexible schedule

Job Title: Customer Service Manager Trainee ( GULFPORT_39503) Company: Schwan Food Company Location: Gulfport, MS Description: Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE --> Company : Schwan's Home Service, Inc. Job Title : Customer Service Manager (Formerly Route Manager) Description : This outside sales position is responsible for selling a variety of frozen food to new and existing customers throughout an assigned route sales delivery area. The position is also required to build new customers and operate a commercial motor vehicle. Flexible schedules and routes may now be available in your area. DUTIES & RESPONSIBILITIES Sells and delivers frozen food and other company products to up to 120 customer's homes or places of business. Completes all assigned route and building days according to schedule determined by manager. Follows guidelines of Good Sales Practices, such as including but not limited to; displaying products, calling on all customers, following up on missed/not at home customers, professional demeanor and good hygiene. Seeks out and establishes new customers for the route system in the assigned areas. Makes sales presentations to prospective customers. Informs customers of new products and any special services. Addresses service complaints and works to resolve them. Communicates complaints and resolution to manager in a timely manner. Conducts daily safety inspections and safe operation of the commercial motor vehicle as required by regulation and company policy. Federal Stamp Program, company policies and Federal DOT compliance; compliance to state and federal traffic laws required. Filed daily sales reports via computer and completes all paperwork, and hand-held computer preparation for the next day in accordance with corporate procedures. Accounts for and turns in all forms of payment collected each working day at the designated depository in accordance with corporate procedures. EOE City: GULFPORT State: MS Zip: 39501 Country: United States of America Job ID: schwanservice- Register to View _GULFPORT_39503_Jan_22_2010__3%3a59PM Job Channel: USA-MS Customer Service Posted: 01/25/10