J Mounds Location: Manchester, CT 06040 ... well under a stressful environment. Seeking a challenging position with an organization that offers growth opportunities. Experience Kirkley-Bey 2008 July 2008-September 2008 Campaign Office Manager Hartford, CT Supervise and monitor performance support staff. · Serve as liaison between community groups, press and other agencies. · Oversee data banks, phone banks and literature drops in English/Spanish for diverse community. · Organize and schedule daily meetings with candidate to track and up date count and status of campaign performance. Community Health Resources November 2004-March 2008 Residential Counselor ...
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G Feller Location: Milford, CT 06461 ... ty to read blueprints; proficient at Microsoft Word, Excel and Outlook.SALES EXPERIENCE: Make cold calls, service existing accounts and set up & maintain new accountsObtained vendor proposals and prepared customer proposals Suggested where applicable more economical ways to produce a project Facilitated a smooth work flow by coordinating with inside customer service and productionTook internal warehouse inventory and some customer inventory Delivered proofs, finished product and provided new product informationPrepa red and fixed equipment to be placed at customer facility Prepared and signed off on final invoicing Bring proven ability to build professional relationships, maximize sal ...
95 hits
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L Becker Location: Westbrook, CT 06498 ... ational performance by revamping and managing daily operations, implementing new policies and procedures, and elevating production levels. Quality focused tactician, proven ability to execute initiatives that resolve problems, improve quality and timeliness of deliverables, elevate customer satisfaction levels, and enhance profitability. Poised professional with outstanding communication and negotiation skills, proficient at initiating and growing relationships with vendors and internal / external customers. Motivational, proactive leader, adept at piloting highly qualified teams to meet or exceed established performance standards. Dedicated to providing contributions that help achieve both ...
93 hits
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D Pirro Location: Bridgeport, CT 06606 ... background in procurement and inventory control with customer and sales interaction. Team player, as well as strong independent worker, innovative, with strong communication, analytical skills, and ability to multi-task effectively.Expe rience 2006 - 2009 Deloitte Wilton, CTProject Financial SpecialistAccoun table for ensuring accurate current financial analysis and forecasts for specific projects.Respons ibilities include applying business and financial processes in the execution of daily activities, monitoring project status and expenditures for compliance and assessing internal controls to financial benchmark.Served as a primary point of contact to external and internal clients for finan ...
91 hits
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S Hope Location: Danbury , CT 06811 ... ered multiple phone lines for the Nation's #1 24x7 answering service. þ Inquires consisted of order entry, registration, subscriptions orders, events reservations, product information, appointments, travel reservations, technical support, E-Commerce. þ Created medical consults an authorizatons for patients. þ Provided high-level administrative support, conducted research, prepared, statistical reports, managed all call center activities including lunch breaks, and scheduling. 2002-2005 The College of Westchester White Plains, New York Receptionist/Adm inistrative Assistant þ Assisted students with day to day financial service inquires þ Answered multiple phone lin ...
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E Zajac Location: Meriden, CT 06451 ... stomer care experience. Dedicated to meet clients needs to achieve the highest levels of customer satisfaction. Knowledge and ability to stay focused to achieve appropriate resolution of customers concerns. Outstanding presentation and motivational skills to train and mentor peers. Skills include demonstrated competency with Windows, keyboarding proficiency and use of proprietary systems. Related Experience March 2000-March 2008 AT&T Telecommunicatio ns Meriden, CT Maintenance Administrator/61 1 - Functioned in a technical role as primary advocate to customers. -Received customer trouble calls to obtain nature of deficiency. -Performed diagnostic tes ...
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A Groccia Location: Stamford, CT 06902 ... fully utilized to maximize growth and company profits. EXPERIENCE CM ALMY, Inc, Greenwich, CT 4/97 – 7/06 Manager – Customer Service Operations • Managed the Customer Service / Call Center Department consisting of 2 Supervisors and 20 representatives in providing Order Management and Customer Service support to Churches, Religious Institutions, Clergy, and their members in purchasing decorative furnishings, apparel, worship-related products, and gifts through telephone (inbound / outbound), web, direct mail, and catalog venues. • Developed and implemented revenue generation activities and coordinated the inside-outside handoffs to assure that maximum sal ...
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M Faison Location: Hamden, CT 06514 ... gical industries. Dedicated to providing quality customer support; consistently meet or exceeded client needs by providing service beyond expectations. Proven project management abilities, able to assume multiple responsibilities and remain productive within time-sensitive and fast-pace environments Expert troubleshooting skills combined with effective communication, quality control and accurate needs assessment abilities to consistently contribute to increased productivity. Ready to assume new challenges to meet or succeed objectives. TECHNICAL STRENGTHSConfigu re hardware; hardware/softwar e installation, IT supportExperienc ed as Lead TechnicianThorou gh knowledge and unde ...
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G Pernice Location: Greenwich, CT 06830 ... gement role. Jan 2008 - Present Customer Relationship Management Consultant Greenwich, CT*1 Provide independent consultation for the ongoing development of regional call centersin both Fairfield and Westchester Counties*2 Develop both CRM and loyalty programs designed to increase sales and client retention *3 Advise on call center metrics development and data management for various industriesinclud ing internet marketingJan 2006 to Dec 2007 Automatic Data Processing Stamford, CTResource/Conta ct Center Supervisor*4 Improved employee database accuracy using tracking and system metrics tools *5 Responsible for developing mentoring and daily p ...
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D Botto Location: New Britain , CT 06053 ... 20 years. Experienced in all facets of customer service, working for The Travelers Insurance Co.'s, IBM, Red Cross, and UCONN Medical Center customer service centers.EDUCATIO NAmerican Red Cross, Farmington CT - Biomedical Services Customer Service (2008)Branford Hall Career Institute, Southington CT, Medical Assisting/Office Management Diploma Certification training for RMA Office Management certification - Branford Hall Career Institute Certification Training for Technical Customer Support at IBM Global ServicesAnnual Diversity Awareness Certification at at IBM Global ServicesCentral Connecticut State College, Business Administration Program (GPA 3.2) (1972-1975)PROFE SSIONAL SKILLSCu ...
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