R Pecze Location: Broomfield, CO 80020 ... www.linkedin.com /in/robertpecze pecze@yahoo.com OBJECTIVEExperie nced results-oriented senior manager seeking position with international technology firm that can offer a stimulatingprofe ssional atmosphere. I offer experience in profit and loss management, international operations, businessdevelopm ent, sales management, sales operations, service operations, call center design/operation s, storage,systems/ servers, software development, manufacturing, and organizational development. ...
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R Salazar Location: Westminster, CO 80020 ... th contact center and non-contact center environments providing consistent high quality customer service in both technical and non-technical environments.Cor e Strengths: Performance Measurement and Improvement, Team Building and Leadership, Quality Assurance, Staff Management, Relationship Building, Regulatory Compliance, Contact Center Metrics, Reporting, Analysis, Strong Work Ethic, Results and Detail Oriented________ ________________ ________________ ________________ ________________ PROFESSIONAL EXPERIENCE:Westw ood College-Online Campus Westminster, COManager School of TechnologySignif icant Contributions/Re sponsibilities:* Changed call center metric focus and immediately dropped aban ...
95 hits
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C Bickford Location: Castle Rock, CO 80104 ... StrategiesEvalua tion of Sales Effective CommunicationDat a Analysis Experienced leader with a proven record of improving productivity and profitabilitySki lled in applying logical, yet creative approaches to problem resolutionSelf-m otivated; comfortable working independently and taking initiative Able to work outside the job description and manage situations with ease OBJECTIVETo be part of a high performance team and contribute to the growth of the company through flawless customer support. PROFESSIONAL WORK EXPERIENCEProjec t Manager 01/07-02/10 Efficient Forms LLC (A software development company that builds and maintains products for automating form population in industries ...
93 hits
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L Bower Location: Aurora, CO 80011 ... 009 Cocar Trucking Bennett, Co Office ManagerAll aspects of running an Office-- Phones, Computers, Customer Service, Payroll & Bank Deposits, Dispatching all loads and deliveries. 1983 - 1994 Al's Appliance Store Aurora, CoOffice ReceptionistPhon es, Customer Service & Sales1978-1983 Woolco Dept. StoresHead CashierCustomer Service, StockingEDUCATIO N1975-1978 Hinkley High School Aurora, Co DiplomaLANGUAGES EnglishREFERENCE SRichard Merkel 303-883-245Karen Barley 303-367- 16 ...
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S Sims Location: Lakewood, CO 80228 ... tomulti-task, interested in utilizing tested computer and program aptitude in a relatedposition. Skills* Proficient with MS Office* Extensive experience: ACT, MS Solomon, SAP Business One, KMA Software* Excellent Oral & Written Communication* 10+ Years in Supervisory & Training Roles * Intermediate Proficiency in Word, Excel &Outlook* Accurately Type 75+ WPM & 10-Key by Touch* 20+ Years in Customer Service, Sales, Marketing* Excel During High Activity Periods* Highly Disciplined Professional ExperienceCustom er Support Representative APL, Ltd. (American President Lines) - Englewood, CO 2007- 2009Assisted customers with rate and complete status information for international ...
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J Syracuse Location: Loveland, CO 80537 ... sight is enhanced by a working knowledge of several modern business tools and computerized business systems. strengths:Proven history of complete ownership and accountability for all assigned tasksISO 9000/9001 documentation and ISO copy managementMeticu lous attention to detail and tremendous work ethicResource Management - Broad experience in developing a diverse staff into a high functioning operating unitRECENT ACHIEVEMENTS:Rec ipient of the Innovative Quality Leader Award for Q3 2008 with StarTekGenerated $280K in client savings through implementation of Six Sigma Lean Mgmt at StarTekImproved Customer Satisfaction Score to highest level of "10"Recipient of "Straight A" Report Card on ...
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M Mick Location: Highlands Ranch, CO 80126 ... lecommunicatio ns Industry 8 years Management experience 3 years Business Manager of 1.5 million dollar annual accounts receivablesPROFE SSIONAL EXPERIENCE Time Warner Cable160 Inverness Drive West, Suite #300 2/2010-4/2010Eng lewood, CO. 80112Customer Care RepresentativeAn swering inbound customer calls regarding billing questions, retention and upgrading new lines of business.Northla nd Cable Television 9/1997 - 5/20071305 Highway 2 WestSandpoint, Idaho 83864Business ManagerAbility to recognize priorities and meet critical business objectives Launched high-speed internet, wireless phone and digit TV service technologiesCoor dinated all system ma ...
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B Lawson Location: Denver, CO 80236 ... t communication skills. Good at building relationships with customers or employees.Over 7 years in high paced work environments. From customer service to management in every company I have been employed. I do really well in call center environments.Tec hnically skilled with Windows, Macintosh operating systems. I am good with Word, Excel, and PowerPoint programs.KEY COMPETENCIESCust omer ServiceTechnical SupportSalesCall center managementPublic speaking/ PowerPoint presentationsPOS systemsInventory managementCompla int handlingEDUCATIO NKennedy High School graduated May 2001.WORK EXPERIENCECustom er service management, off and on from 2001-2010Blockbu ster Video, 5365 S. Wadsworth blvd, ...
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R Pier Location: COLORADO Springs, CO 80918 ... g, leadership, and interpersonal communication skills. Progressive experience in real estate brokerage and sales in addition to providing service to clients as well as providing overall leadership of various call center operations, staffing, customer service and technical support. Specific qualities include: Detail Oriented Customer service training Problem solver ACSR/CSG Trainer Centrevu call management Broadband Industry MS Office Suite Experienced Salesperson Adaptable Professional Experience Dillard’s, Inc. 7/2004 –8/2005 Sales Representative Handled sales and customer service duties related to apparel. Tasked with inventorying, stocking, ensuring correct pricing, ...
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O Sanchez Location: Grand Junction, CO 81504 ... pportunities. I bring honesty and accountability, combined with motivation and the determination to succeed, and have a proven track record of success in staff and project development. Experience: Rocky Mountain Health Management Corporation May 2008 to January 2009 Customer Service Manager (Quality Team) Oversee the operations of the Customer Service Department, including management of personnel, performance standards, workflow assessments and evaluation. Collaborate with Customer Service Director and others to develop and implement tactical plans for process improvement, problem identification, resolution, detailing goals, critical indicators, measures, financial and other resourc ...
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