P Kelley Location: San Diego, CA 92110 ... ms in the San Diego area. I would like to pursue a management position.Key QualificationsI have held the following positions and responsibilities :• Unit Manager: management of a team of seven account representatives. Updated procedures and designed new forms. Attended weekly, monthly, quarterly in-house meetings and, seminars with a nationwide management specialist.• Account Manager: managed accounts for large to midsize commercial• business, construction companies and developers including daily interaction with surety companies.• Computer skills: Applied Systems, Delphi Accounting System, Microsoft Word, E-copy and Excel.Accomplish ments• Designed and impleme ...
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J Kramer Location: RANCHO BERNARDO SAN Diego, CA 92128 ... y Control MonitoringBudget ing Preparation and ImplementationPr oactive LeadershipSkille d Customer LiaisonEffective Team Development Division Management LeadIncreased Profit MarginsMatrix Development and ImplementationHi story of Career Assignments & Accomplishments: Senior Manager , SBC/AT&T, San Diego, CA, 2000 - PresentSBC/AT&am p;T Career Highlights:Promo ted from Senior Account Executive to Senior Manager 2001.Has achieved or exceeded all weekly, monthly, quarterly and annual goals with respect to matrixes of average handle time per call, average hold time per call, average sale per call, adherence of employees to schedules assigned by force management, customer response matri ...
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B Kriner Location: Rancho Cordova, CA 95670 ... ject, Training, Compliance, IT, HR, Recruitment & Management ExperiencesEDUCA TIONB. S. Degree: BSEE, California State University at Northridge California. Dean's list, honor'sGPA-3.8, Dean's List, Tau Beta Pi Honor Society, IEEEProduct Architecture-Int el University, Statistical process control-San Jose State, BPX Class-Cisco CertifiedSKILLS Ability to manage staff, ability to motivate and build skilled teams Strong communication & interpersonal skillsStrong analytical & problem solving skills with planning/organiz ational skillsStrong presentation, negotiation, networking & influencing skills. Extensive knowledge/unders tanding of business processes & systems, Contract ...
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V Titov Location: Huntington Beach, CA 92648 ... leader with a consistent history of organizational support and outstanding record of delivering quality performance. Directed and implemented numerous strategic initiatives to cut costs and reduced office workflow. Developed personal and strategic relationships with business partners both domestically and internationally. A team builder with problem solving strengths that brings growth and enhanced motivation to the entire organization.Com prehensive Knowledge & ExperienceExecut ive Administrative SupportInternati onal Business RelationshipsEve nt/Trade Show Planning and ImplementationMa intain All Office Equipment Including Phone Systems, Computers, Software, Copiers, Furniture &a ...
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T Withana Location: Ananheim, CA 92804 ... g its business goals and continue my development as a business professional. EDUCATION:Pursin g a masters degree in Business AdministrationUn iversity of Phoenix, Diamond Bar/Costa Mesa Expected graduation date: May 2010BA: Social Science with a minor in PsychologyUniver sity of California, Irvine Graduation date: June 2006SUMMARY OF SKILLS:Excellent written and verbal communication skills.Experienc ed manager - small and large groups.Detail and achievement oriented. Able to multitask and provide service oriented efficient resolutions.Valu able individual contributor and team player.Capable of providing constructive coaching to direct and indirect reports.Well versed in following comput ...
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G Arias Location: Long Beach, CA 90806 ... Controller/ AccountingPROFES SIONAL PROFILE . 15 years experience in Customer Service Inbound/Outbound telemarketing Financial strategist/Corpo rate Controller focused on achieving both top-line sales growth and bottom-line profitability Goal oriented manager with experience leading teams through dramatic change and improvement. Over twenty years of management experience in the Marketing, Sales, Banking and Financial Services sectors. Progressive management experience developed in three countries (Argentina, Mexico and USA) Consistently meeting or exceeding call center metrics requirements within both in-house and 3rd party environmentsDesi gn and implement programs to ensure the effective ...
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L Bolanos Location: Santa Clarita, CA 91350 ... consumer products industry experience and a track record of propelling growth and performance. Proven success reinvigorating struggling enterprises through innovation, teamwork, project management, and process improvement strategies and tactics. Dynamic and motivating leader, enacting corporate climate change and creating metrics to mobilize internal teams to superior levels of productivity. CORE COMPETENCIES Ø Leadership Ø Team Building Ø Metrics Quality Management Ø Project Management Ø Change Management Ø Strategy Ø Problem Solving Ø Process Improvement PROFESSIONAL EXPERIENCE MGA ENTERTA I NMENT VAN NUYS, CA ...
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D Garroutte Location: Anaheim, CA 92802 ... ounts, targets positive results and satisfaction for both the customer and employer.PROFESS IONAL EXPERIENCEU.S. LINES, LLC, Santa Ana, California 09/2008 to 06/2009Customer Delivery-Export Reefer/Logistics • Responsible for making all refrigerated and frozen commodity bookings for the Australian/New Zealand services and for the Trans-pacific lanes that US Lines services. • I work with the vessel Closers on finalizing what is booked and delivered to the ports for loading to each vessel each week. • My position also assists in releasing of equipment to the truckers where and as needed between the terminals and off-site depots ...
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M Moore Location: Hawthorne, CA 90250 ... Construction Protective Services Gardena, CA Dispatcher Answer heavy phones; both direct connect and landline Data entry using Microsoft Access Generate reports using Internet programs Assist supervisors by filling open posts Maintain security officer time logs October 2005-February 2006 Command Guard Services Hawthorne, CA Dispatcher Operate moderate to heavy phone systems such as two-way radio and computer-based phones. Assist supervisors with security post questions, problems, and concerns Customer service Maintained security time records Log in incoming and outgoing calls Jan 2003-March 2005 ADT/Bel-Air Patrol Hawthorne, CA Dispatcher Monitor, received, verified and enter data on all ...
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T Schroeder Location: Corona, CA 92881 ... to work independently. Job Objective: CUSTOMER SERVICE, 10 years experience CALL CENTER, 9 years experience COORDINATOR, 3 years experience DISPATCHER, 3 years experience Experience: Job Title: Customer Service Rep./Dispatch Employer: ARS/Rescue Rooter, Corona Dates: 6/07 to 12/08 Duties: Duties include setting inbound appointments. Scheduling service technicians to jobs. communicates with service technician,via telephone paging system and two way radios. Receives incoming telephone calls from customers and answer basic questions, Maintaining a 90% or high quality score.Sale products related to plumbing and not limited to air and heating systems. Job Title: Guest Service ...
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