T Robinson Location: Dothan, AL 36303 ... provement. Summary of Qualifications & SkillsuAbility to interact with customers to provide information in response to inquiries aboutproducts and services and to handle and resolve complaintsuEnerg etic and highly effective leader and team memberuDemonstra te effective presentation, organization, planning and communication skillsuOutstandi ng ability to work with a diverse groupuSkilled in Windows, Excel, PowerPoint, Outlook, Vista, Access, Word uNortel certification on Key and PBX systems Over 15 years of experience in the customer service industryProfessi onal ExperienceMay 2001 to Jan 2007 Bellsouth Communication Atlanta, GASystems Team Lead/Relieving Supervisor-Call Cen ...
97 hits
2.
D Wimley Location: Bessemer, AL 35020 ... ummary of QualificationsI have worked in many fast paced environments. I have an ability to solve problems.Work HistoryCurrent Production Leader/Krystal CpmpanyCustomer Care Associate/Repres entative TeleTech Holdings, Fairfield, AL October 2008 - January 2009Seasonal Temp - Oct, 13, 2008- Jan 16, 2009 United Health Group/AARPAnswer ed program calls for incoming callersEnrollmen t level 400% Temp Worker Chase Staffing, Pelham, AL July 2008 - October 2008I worked at two companies with ChasePaces Cleaning ServiceServicini g fire, wind, water, damaged homes and commerical.EBSCO MediaMail sorter, inserter , shipping in mail room Steward 1 Dept of Corrections, Montgomery, AL Apri ...
95 hits
3.
K Brown Location: Muscle Shoals, AL 35661 ... N: Alabama A&M University, Normal, Alabama Bachelor of Science Degree in Business Administration, May 1985 COMPUTER KNOWLEDGE: Microsoft Office software, Microsoft Excel and Internet Explorer EXPERIENCE: 06/05-Present Walgreen s Health Initiatives (Call Center) Group Supervisor Directly supervises 15-20 Customer Care Representatives, monitors service calls to observe employee demeanor, technical accuracy, and conformity to company policies. Answers questions and recommends corrective services to address customer complaints. Maintains good working relationships and cooperate actively with all levels and areas of management to e ...
93 hits
4.
P Tarver Location: Montgomery, AL 36117 ... Profile: Experience in the clerical and managing to administrative responsibility. Self-motivated, efficienct, resourceful, and reliable under pressure. Excellent communication and interpersonal skills. Detail oriented and resourcefulin completion of task with ability to multi-task effectively. Professional Profile: Primed,Montgomer y,Al 03/05-01/07 Certified Medical Office Assistant Direct care of patient. Charting and documentation of patient care. Medical terminology and medication administration skills. C.P.R. and First Aid Certified, American Red Cross 2004. CVS Pharmacy,Montgom ery,Al 03/07-02/08 Shift Supervisor Responsible for store while Store Manager was away. Ha ...
91 hits
5.
R Lashley Location: Dothan, AL 36303 ... exceed my employer's expectations as well as my own. EXPERIENCE April 2005-July 2009 Cracker Barrel Dothan, Al Par IV Server* Provided guests with excellent dining experience* Used computer micro to ring in all orders * Assisted in training new employees * Effectively handled guest complaints without management Supervision March 2007-June 2007 Hall Housing & Associates Dothan, Al Apartment M ...
89 hits
6.
R Atkinson Location: Scottsboro, AL 35769 ... sippi setting appointments and conducting personal interviews with potential clients who are in need of "final expense insurance". Dealings with major insurance providers throughout the entire process of client selection and qualification. Perform every aspect of customer service from point of sell to finalization of policy issuance. Licensed in AL, MS, and TN June 2007 - September 2009Plastic Fusion Fabricators / Huntsville, ALJob Title: Customer ServiceDuties: Performed all aspects of customer service including preparing pre-estimates for our estimating department, preparing "take-offs" for the projects I was qualified for, preparing and submitting bids to contractors in addition to tak ...
87 hits
7.
P Bearden Location: New Hope, AL 35760 ... Regions Bank.Work History:Amsouth/ Regions Bank : 11/17/2003 to 01/23/2009Head Teller, Vault Teller, Commercial TellerSouthtrust Bank : 10/20/1987 to 04/15/2003Lead Proof Operator, Teller Balancing Clerk, Customer Service Representative, Teller Supervisor.First Alabama Bank: 10/1981 to 9/1982 - 05/1983 to 10/1987Lead Proof OperatorEducatio n:New Hope High School (graduated May 1980).Madison County Technical ( 1978 - 1980) certificate received.Skill: Ten key proficient, multi-line phone system experience, proficient in Micro-soft Word, experience with copiers, fax machines, postage machines ...
85 hits
8.
P White Location: Athens, AL 35611 ... s. · Delinquent accounts do not exceed more than 10% of principal. · Stored units (cars/trucks) did not exceed 2% of principal balance. · Earn company bonus every month for past two years by having a charge off control of less than 1.5%. · Construct and calculate daily,weekly and monthly reports using spreadsheets. · Assure customer files are in compliance with state and federal laws as well as corporate standards. · Account for all funds,cash loan investments,inve ntory of repossessions,an d expenses. · Open and close new loans. · Attend quarterly management meetings. · Facilitate marketing strategies to create and retain accounts. · Research and canvas a 15 mile radius ...
83 hits
9.
S Oden Location: Hoover, AL 35216 ... t (Windows 95,98, 2000) Microsoft Word for Windows Excel 10-Key Data Entry Collections Posting and Balances Reconciliation Payroll Clerk Accounts Receivable/Accou nts Payable Typing Customer Service Representative Dispatcher Claims Processor Shipping Receiving EDUCATION Thompson High School, Graduate May 27, 2004 Shelby County Area Vocational School- August 1982- May 1984 Herzing Institute, June 1990- December 1990 EXPERIENCE Diversified Supply, Inside Sales, October 20, 2006- July 15, 2009 Customer Service Distributing Order Processing Shipping Receiving Data Entry T-Mobile, Financial Care Specialist, November 7, 2005- August 10, ...
81 hits
10.
L Davidson Location: Montgomery, AL 36105 ... Sheffield High School Sheffield, AL Alabama A&M University Normal, AL North West Shoals Community College Tuscumbia, AL A.A.S Degree Office Administration Awards received Dean’s List & President’s List, every semester Computer Experience Software Applications: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook, Microsoft Publisher, Microsoft Money, Corel WordPerfect, Print Shop, Microsoft Works, Windows XP, Dictaphone and Transcription Work experience Deloitte Consulting Montgomery, AL Office Manager Central Alabama Food Service Montgomery, AL Office Manager The Alabama Department of Youth Services Birmingham, AL Admi ...