D Mims Location: Nashville, TN 37221 ... advocating solutions. Excellent leadership, team building, communication and organizational skills. Self starter with proven track record of taking initiative and ownership of complex projects and ability to work in partnership with all levels of an organization. Expertise and experience include:- Sales support, pricing and proposal process - Customer service and support- Employee management - Print production process - Project management and collaborative skills - Training, coaching, team building - Microsoft Office: Word, Excel, PowerPoint, Outlook - Presentation skillsPROFESSION AL EXPERIENCEVertis Communications Inc. 1993 - 2010 A premier provider of targeted advertising and ...
97 hits
2.
G James Location: Nashville , TN 37218 ... train and supervise Customer Service/Sales Representatives. Have effectively managed call centers, written supplemental training material for internal billing and ordering systems. Successfully performed project management responsibility for the implementation of new functionality. Solve problems independently and creatively.Exper ienceSenior Manager - Provider Services/ Technical Support, VitalChek Inc - January 2007 - Present-Manage technical support team including performance management and coaching. -Resolves and direct customer satisfaction issues to ensure a quality support - Develops plans and objectives and participates in cross-functional projects to improve operational perfo ...
95 hits
3.
C Redman Location: Maryville, TN 37803 ... e development • operations analysis/enhance ment • change management • organizational development •continuous process improvement Management Overview Results oriented Director with a solid background of experience in managing customer service, sales functions, and project management in an inbound call center environment. Highly analytical, innovative, and organized with a history of developing effective strategies for overcoming challenges and improving operations. Outstanding communication and interpersonal skills that result in productive business relationships at all levels internally and externally. Effective leader who develops cohesive teams and fosters collaborative efforts acro ...
93 hits
4.
J Castille Location: Beechgrove, TN 37018 ... rface mount printed circuit board, telephone and computer manufacturing. Strong team building and leadership capabilities. Highly skilled in Lean Process Design and problem solving techniques. Professional ExperienceDell Incorporated 2000 - 2009Laptop and Desktop Manufacturing, Nashville, TennesseeOperati ons Project Manager 2006 - 2009Manage projects for the operations team. Managed governance process and hosted weekly leadership meetings to drive all key process indicators. Transitioned to ODM Ops team that successfully launched first non-Dell facility to build turn key, configure to order desktop computers and servers. Test Engineering Manager (2002 - 2006)Managed a tea ...
91 hits
5.
J Wiseman Location: Murfreesboro, TN 37128 ... TN; May 1998-present •Handled or directed all staffing planning and activities including efforts to recruit, hire, evaluate, train and terminate all personnel as required for efficient company operations •Direct and supervise all functions of Customer Service including counter sales and telephone operation in a custom environment, providing technical services for a wide range of clients •Facilitat e management roundtable meetings with the intent of building a stronger management team •Interview , hire and train new personnel for the Customer Service Department •Develop and implement new service strategies with the goal of improving the quality of service to cli ...
89 hits
6.
D Gann Location: Morrison, TN 37357 ... ES AND ALSO WAS AN INSPECTOR AND QUALITY CONTROL AUDITOR.2003-200 5 WORK IN RETAIL HARDWARE STORE. RESPONSIBLE FOR CHECKING IN ORDERS AND BILLING THEM OUT TO THE APPROPRIATE CUSTOMERS. ALSO RESPONSIBLE FOR CUSTOMER SERVICE TO THE CUSTOMERS IN PERSON AND ON THE PHONES.EDUCATION : 1974GRADUATED FROM WARREN COUNTY SENIOR HIGH SCHOOL, MCMINNVILLE, TN. WITH EMPHASIS ON BUSINESS AND MATHEMATICS.1973 -1983RECEIVED (3) CERTIFICATES FROM THE AMERICAN INSTITUTE OF BANKING WITH SUBJECTS SUCH AS: ENGLISH, ECONOMICS, ANALYZING FINANCIAL STATEMENTS AND ACCOUNTING.2006I HAVE COMPLETED MICROSOFT OFFICE 2003 AND ALSO MICROSOFT XP. I HAVE ALSO COMPLETED THE CERTIFIED NURSING PROGRAM. REFERENCES:WILL BE ...
87 hits
7.
P Quarles Location: Memphis, TN 38187 ... omer service and customer resolution skills.Special Training: Management diversity, Employee Recruitment Staff Scheduling, Diversity training, Customer Service,Specials Skills: Excel, Power Point, Outlook, Microsoft office, Adobe Education: Fisk University, B.A. Political Science/Business Management Employment: 1998-Present Kroger Delta Division Merchandising New AccountsDuties: Open new vendor accounts, manage 200 vendors, work Q & A, track shipments, run daily/monthly sales reports, create/maintain vendor catalogs, pricing maintenance ,set up new items, item purchase orders, electronic promotional contracts, store surveys, item costs/retails, vendor billi ...
85 hits
8.
C Carter Location: Memphis, TN 38134 ... chieve top ranked performance and provide a high level of work expertise. Experienced in consultative selling and strong account management skills. Excellent interpersonal skills with the ability build and sustain effective external and internal customer relationships. Enthusiastic and self motivated with excellent communication skills.Professio nal ExperiencePepsi Americas July 2006 - January 2009Account Sales ManagerResponsib le for managing large format accounts (Wal-Mart & Kroger) in the Memphis and West Memphis Arkansas area. Conducted inventory for large accounts and managed a team of merchandisers to ensure proper marketing and ac ...
83 hits
9.
K Riggs Location: Fall Branch, TN 37656 ... include restaurant as a whole. Maintaining the highest quality food, service, and experience to the guest while maintaining cost control relative to food, liquor, beer, supplies, and labor. Responsible for a staff of 35 including 8 BOH and 27 FOH. Average sales of $30,000.00 with increased weekly goals. Human Resource Director: Solely responsible for all HR matters for Adaptcore Inc. Adaptcore is a multi faceted umbrella corporation. Responsible for all screening of employees, new hire paperwork, educating and training all relative managers to the legality of hiring, firing , EEO, filing etc., responding to Dept. of labor complaints and requests in accurately and in a timely fashion, keepi ...
81 hits
10.
W Clark Location: Nashville, TN 37122 ... responsibility for a high volume inbound customer service, healthcare, financial or technical call center using team development and motivating skills while aggressively meeting financial challenges of the large contact center, providing world class customer service to customers at all levels. Results-oriented individual with strong internal and external customer service skills. Proven Ability to: Oversee and direct daily operations and budgets of multiple locations Manage turnover and increase employee retention Mentoring and staff development Manage multiple internal and external customers Coach, mentor, goal set and motivate team f ...
Saved Resumes
