A Robinson Location: North Las Vegas, NV 89030 ... ls in management. EDUCATION: 1999-2003 Palo Verde High School Las Vegas, NV *Diploma *Smart Grad I was involved in peer mediation where I helped other students resolve conflicts. QUALIFICATIONS: Have many years of experience in Customer Service. A hard worker, reliable, dependable, honest, and self motivated. EMPLOYMENT: 11/3/06 - Present Las Vegas, NV (702)799-2196 CCSD Special Education Teacher's Assistant Desert Pines H.S. *Help Students Learn *Customer Service *One on One Aid to students *Record Keeping 10/25/04 - 3/21/06 Las Vegas, NV (702)804-8437 Sallie Mae, WCC. (Collections for Student Loans) Collections/ Customer Service *Customer Service *Customer Retention *Collections *Bookke ...
97 hits
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S Sell Location: LAS Vegas, NV 89121 ... r 34 years combined supervisory experience in customer service industry. Computer systems capability (Word, Excel and business specific programs) Cash Handling devices/procedur es, accounts receivable Loss prevention/Secur ity Administration (faxing, multi-line phone system, postage meter, card printer) Fingerprinting (Identix, state reporting, applications) Photography (Fargo I.D. systems) 2005-2007Nevada Power Co.Las Vegas, NV Customer Service Representative Multi-tasking (phone lines, computer systems) Customer concerns/complai nts/billing/tran sfers 2004-2005Sam’s ClubLas Vegas, NV Meat Cutter Product display/orderi ...
95 hits
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R Pozorski Location: North Las Vegas, NV 89031 ... gicallys ophisticated leader with strong troubleshooting and problem-solving aptitude deploying processimproveme nts to ensure optimal customer satisfaction. Experience establishing call center environmentsand lowering staff turnover rates. Exceptional foresight to determine the appropriate technical applicationsto propel corporate objectives and provide tailored customer solutions. Personable team player with recordof success in training associates to advance organizational standards.CORE COMPETENCIES: Software Installation & Execution Customer Service Support Project Management Systems Strategy & Implementation ...
93 hits
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S Blattner Location: Las Vegas, NV 89134 ... les revenue year on year in multiple industries and countries, enhanced profitability, significant reductions in staff turnover, enhanced client satisfaction and improved employee engagement . Expertise: Medium to large scale call center leadership, sales maximization, business process re-engineering, organizational design and implementation, performance metrics implementation and management, employee development, quality systems evaluation and implementation, P&L management, process & performance improvement, customer satisfaction, cost reduction, profit optimization, multi-site operations, start-up, turnaround and high growth situations, International and domestic organizations a ...
91 hits
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J Lafont Location: Las Vegas , NV 89120 ... in achieving set goals and objectives. I always and openly communicate with co-workers. I feel confident working with people of diversity, meaning co-workers and clientele. I have good interpersonal skills and etiquette. I always keep a positive attitude. Professional Experience: SALES PERSON Ed Roman, Las Vegas NV 4/06 to 9/06 Consistently ranked in top 5% of Salespeople Sales Consultant for private buyers and Collectors Provided Impeccable Customer Service SALES PERSON Apple Music Row, Portland OR 01/05 to 09/05 Consistently ranked in top 5% of Salespeople Provided Impeccable customer service Solved Problems for customers Account ...
89 hits
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J Miller Location: Lv, NV 89123 ... ho values proven leadership that can increase customer satisfaction while increasing sales and controlling costs. S U M M A R Y Experienced senior customer service/ call center executive Continuous improvement / change management leadership style Proven strategy to increase customer satisfaction Service MetricsCRM / Surveys Call Centers Change managementOperat ions Process improvementCost controlStrategic PlanningTraining W O R K H I S T O R Y Sr. Director National Servicenter® 2005 – Present GES Exposition Services Responsible for order administration, call center (inbound / outbound) and invoicing of all GES business nationwide Implemented CRM (customer relationsh ...
87 hits
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D Greer Location: Las Vegas, NV 89120 ... isk persons in crisisExcellent communication skills: written, interpersonal, and presentationalAb ility to effectively create, plan and execute projects with measurable resultsHigh aptitude for managing time, handling pressure, and meeting deadlinesExcepti onal training abilities and workshop facilitation skillsProfession al Experience and AccomplishmentsE ducationSupporte d the planning, implementation, and reporting of various after-school programs and service-learning projects at Manual Arts High School (USC Family of Schools partner) and the Learning Center @ The Boys & Girls ClubPromoted volunteerism among university students, which contributed to a 56% increase in USC student volu ...
85 hits
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L Hicks Location: Carson City, NV 89705 ... ell as my extensive computer experience.Emplo yment Rel's Foods: 5/08-10/09Route Salesman My last position with Rel's Foods involved the weekly servicing of customer accounts, and stocking the for-sale items to necessary levels, in order that the retail locations can sell the food products. This position required a high degree of self-management, organizational skills, and good customer relations, as well as cash handling abilities and good physical condition. The position ended in October, when the company closed operations.A& ;W Restaurant: 9/86 - 9/98, 9/00 - 9/01 General Manager Employment with A&W at 2 times, once for 12 years, and an additional year in 2000 in an unsucce ...
83 hits
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D Engel Location: Henderson, NV 89012 ... customer service, decision-making, solving complex issues and employee empowerment, based in true business values. QUALIFICATIONS AND BACKGROUNDBusine ss Professional with over 20 years of combined leadership and management experience in operations, development of new organizational divisions, transportations, federal safety and regulation compliance, customer service, employee development, business strategies, multi-branch responsibility, Insurance claims operations and call center management. WORK EXPERIENCEClaims Supervisor II 2008-PresentClai ms Supervisor I 2004-2008Claims Call Center Supervisor 2003-2004AAA InsuranceLas Vegas, NVDirector of Operations 2002-2 ...
81 hits
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V Williams Location: Las Vegas , NV 89086 ... le to understand medical terminologyAnswe ring 20 phone systemEducationU NLVJune 2008 Business Adminstration ExperienceCustom er Service Manager Oct 2003- Feb 2009Training customer service repsAnswering customer queries 2 3 ...
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