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Customer Service Director Jobs in Minnesota

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Job Title: Customer Service Coordinator
Company:
Location: Minneapolis, MN

Description:
Detail-oriented, accurate clerical person needed for high production chiropractic billing office to serve as our Customer Service Coordinator. Necessary skills include: phone experience, computer literate, problem solver, self-motivated, and able to organize and multi-task. Monday-Friday from 9am ? 4pm. Hourly wage with possible bonus options after 6 months. Email resume to: Register to View fax resume to: Register to View . No phone calls please.




Job Title: Store Operations Coordinator, Customer Service (20100040)
Company: Christopher & Banks
Location: Plymouth, MN

Description:
20100040 Job Description This position is responsible for providing excellent care for our Customers by responding to inquiries with professionalism, empathy, and a sense of urgency. Responsibilities: Respond to all customer e-mail messages, telephone calls and letters forwarding the information to the appropriate Field Leaders for follow-up as necessary Work with various departments to resolve customer credit card refunds, charge disputes and gift card disputes while keeping the best interests of the customer and company in mind Uses innovative thinking to provide solutions and improvements to current processes Provide the Corporate Leadership team with weekly/monthly recaps of all customer service topics and concerns Analyzing, building and executing reports in Excel Maintain, organize and update the customer service shared drive Special projects as assigned Customer support liaison for our loyalty program by updating and maintaining database and answering customer inquiries   Required Experience Demonstrated excellent customer service skills Excellent verbal and written communication skills Excellent listening skills Computer savvy including familiarity with Excel, Outlook, PowerPoint and Word Desired Qualifications: Retail experience helpful, preferably in a women’s specialty environment Job Location Plymouth, MN, US. Position Type Part-Time




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