Customer Service Director Jobs in Michigan

Job Title: Customer Service Coordinator Company: Location: Grand Rapids, MI Description: Locally family owned engineering company needs a customer service coordinator to manage front desk. The right candidate for this position must be able to handle the occasional hectic and stressful situation. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Please forward contact information to Register to View

Job Title: Customer Service Coordinator-MI Company: Letica Corporation Location: Rochester, MI Description: CUSTOMER SERVICE COORDINATOR-MI  LETICA CORPORATION, a leading manufacturer of plastic and paper packaging products, is seeking a Customer Service Coordinator to join our team at the corporate headquarters.   Responsibilities include but are not limited to: ·        Assist Sales with Customer Profiles including routing and approvals·        Maintain customer profile data base·        Support activities of CSR's at 10 rigid plants·        Provide phone support for customers and consumers·        Manage special programs for key accounts·        Process sample requests·        Perform monthly lead time analysis and track New Account Start Ups·        Liaison between customer and internal departments ·        Must be willing to perform work in a team environment -adhering to all attendance and safety rules, regulations and equipment requirements   Requirements:·        4-5 years customer service experience·        Bachelor degree ·        Strong computer skills- specifically in Word, Excel, Outlook, and prefer experience in an ERP system & e-commerce exposure ·        Previous experience in Customer Service in a manufacturing environment ·        Strong organizational, communication and interpersonal skills  Letica offers an impressive compensation and benefit package including health, dental and vision, 401(k) Plan, and much more.   For additional information on Letica please visit our website at www.letica.com.  Qualified candidates should email their resume in Word format and include salary requirements to Register to View   or send to:  Letica Corporation Attention: HR Recruiting PO BOX 5005 Rochester, MI 48308-5005Fax: Register to View EOE  M/F/D/V

Job Title: Sales/Customer Service Coordinator Company: Company Confidential Location: Galesburg, MI Description: Successful manufacturing company located in the Battle Creek, Kalamazoo area looking for a Sales/Customer Service Coordinator.Responsibilities:Conduct sales calls both in person and by phoneMaintain customer profiles, files, and relationshipsCustomer order entry and invoicingAssist with collection of accounts receivableAttend industry trade showsCompletion of customer satisfaction surveysTravel will be required, less than 20% travelDesired experience:SAPMicrosoft Word, ExcelPrior sales experienceExcellent benefit package including medical, dental, vision, life insurance, long and short term disability, 401(K)

Job Title: Sales Coordinator/Customer Service (Feb 8) Company: Express Employment Professionals Location: Grand Rapids, MI Description: Category: Office Services A manufacturer of medical storage units and cabinets in Grand Rapids, MI is seeking a Sales Coordinator/Customer Service Representative for their organization. This position requires interaction with customers and manufacturers sales representatives in response to inquiries about products or services and to handle and resolve existing or potential issues. Selected candidate is responsible for providing timely, accurate and clear/concise communications to both internal and external customers. Candidate is required to have a strong sales background, space planning experience and have worked in a medical/hospital setting. Candidates for this position need to have above par customer service skills and be able to see the process thru from bid to delivery to the customer. Candidate needs to be able to convey an expert approach in working with reps and have the patience and understanding in helping customers with varying levels of knowledge of the product. To be considered for this position, candidate needs to have excellent data entry skills, be computer literate, have a strong attention to detail with excellent interpersonal skills. Candidate needs to be able to multi task and work in a fast pasted environment that can change quickly. CAD experience a plus but not required. This is an evaluation hire position working the hours of 9:30am-6:00pm. Monday through Friday. The pay is $12.00an hour with quarterly bonuses available. Express Employment Professionals does not charge a fee for our services; we are a Human Resource Solutions company assisting business in locating outstanding talent! We offer an outstanding benefits package including medical, dental, vision, STD, life insurance, 401k and scholarship opportunities!