A Keller Location: Jasper, IN 47546 ... ANAGEMENT PROFESSIONALSale s Management/Perso nnel Management/Proje ct ManagementResult s driven professional with vast management experience in the contract furniture and automotive industries. Skilled at developing and executing targeted business objectives that drive customer growth, employee performance, and enhance bottom-line profits. Strong ethics and team orientation with a keen ability to be a solid coach and mentor for employees.CORE COMPETENCIES Team Building Coaching Skills Strong Bias for ActionProject Management Experienced Salesperson Outstanding Customer Service SkillsGovernment Contracts Excellent Communication Skills Highly Experienced ManagerPROFESSIO NAL EXPERIENC ...
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R Bertles Location: South Bend, IN 46635 ... ned in hiring, training and motivating people to perform in a sales and service industry, with customer satisfaction above industry standards. Experienced in helping people with forecasting and goal setting to achieve results, plus financial statement analysis. EDUCATION 1971-1974 Graduated John Adams High South Bend In, 1974- 1977 attended Northwood University and Indiana U, Midland Mich, and South Bend In,. EMPLOYMENT 1996- present Sales Manager, Lochmandy Motors Inc, Elkhart In,. Responsible for the operation of the Sales department. Hired, trained and developed a sales staff to work as a team, increasing sales volume and gross profit with high levels of customer satisfaction. In char ...
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J Pickett Location: Beech Grove, IN 46107 ... nd adjust to customer needs. Recognized as a self-motivated, disciplined professional who researches and resolves issues appropriately. Understands work expectations and diligently takes initiative to use time effectively. Prioritizes workload and requires little or no supervision. AREAS OF EXPERTISECustome r Service PersonnelTrainin gPayrollPolicies & ProceduresOffice ManagementProble m Solving SchedulingEvent PlanningHospital ityRelationship BuildingSupervis orStress Management Sales and MarketingInvento ry TrackingMicrosof t OfficeLogisticsB enefits Professional QualificationsHu man Resource ExperienceProvid ed extensive training to employees within regional sales areaRecruited ...
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B Oneschak Location: Crown Point, IN 46307 ... ent) Responsible for physical store operations. Proven decision making capabilities. Coordinate and maintain store staff schedules. Maintain accurate store and bank records Order and maintain store supplies. Follow/enforce established operational and personnel policy and procedures. Process customer loan applications. Final approval of initial/subseque nt customer transactions. Conduct probationary/yea rly performance evaluations. Interview, hire and supervise Customer Service Representatives. Timely daily check/cash bank deposits, over/short reports, daily store reports and financial reports. Audit store financial records for company/stat ...
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J Hurley Location: Oak Brook, IN 60523 ... h Microsoft Suite. Easily adapt to new situations and procedures. Team player who enjoys dealing with the public in a fast paced, multi-tasking environment.Redb ox Dvd, LLC 2009 - Dvd Rental FirmOakbrook Terrace, ILCustomer Service RepresentativeCa ll CenterTop quartile: Call Quality, First Call Resolution, Availability/Adh erenceAverage150 calls per day Average handle time: 268 seconds per call. Update customer records simultaneously (heavy date entry)Member specialized email teamSuasion Resources, Inc. ...
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E Exford Location: Indianapolis, IN 46202 ... Problem Solving Public Speaking Advanced Tactical Solutions, Current position. Work as a Customer Service Representative at all Lucas Oil sponsored activities. I work with all concerned agencies to assist players, coaches, and box seat customers to locate their parking spaces, entrances, and answer all questions they may ask. Minority Outreach Director, Worked as the Consultant for FSSA, Division of Aging. Responsible for the statewide introduction, promotion, and marketing of the Home and Community Based Services called OPTIONS. I was responsible for the creation of the Adult Foster Care ...
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S Johnson Location: Fishers, IN 46037 ... Responsible for departmental budgeting and business planning Manage 6 Client Relations Managers and 2 Professional Services Managers Monthly Department reports Monthly and Quarterly reviews for department Internal responsibilities include new employee hiring, orientation and training, analysis of company clients, client surveys Ongoing training for department Create and implement new customer service / account manager training programs. Create technical help and training instruction manuals Team Leader – Client Services 08/2004-10/2005 Assist Director of Client Services Monthly Department reports Monthly and Quarterly reviews for department Ongoing training for depa ...
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C Mamon Jr Location: Indianapolis, IN 46229 ... n 05- Dec. '08 Pertinent History: Harrison Hill School of Inquiry Indianapolis, IN Oct. 2008-Present Full-Time Building Substitute Teacher AT&T Evansville, IN. Customer Service Representative Dec. 2007-July 2008 · Answer Calls · Take Payments · Troubleshoot phones Carver Community Organization Evansville, In Program Leader May 2007-Aug 2007 · Organize and create programs for kids · After school program · Feed the children as part of city lunch program JC Penney Evansville, In Sales Associate Nov. 2005- Jan 2007 · Inventory supervisor · Cash register · Indirect and direct sales TJ Maxx Warehouse ...
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M Coler Location: Avon, IN 46123 ... ter work and project task prioritization with over 10 years of supervisory experience. I am a self-motivated, inventive and resourceful with superior attention to detail. I possess a strong work ethic and a positive attitude along with the confidence and poise to interact with individuals at all levels.PROFESSIO NAL EXPERIENCETEKSYS TEMS @ ELI LILLY 2008 - 2010Access Manager, Indianapolis, INOrganized and created a process to grant access to regulatated software systems that was efficient and repeatable.Impro ved turn around access from a six to sixteen week process, depending on complexity, to a two week process.Managed how training mappings are assigned; the first time Eli Lilly has entrus ...
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D Monroe Location: Indianapolis, IN 46228 ... Allied Marketing Group, Indianapolis, IN.Call Center Manager. Responsible for the development and execution of all call center training and program management. Responsibilities include Hiring, training, and ongoing evaluation of call center staff and representatives to assure compliance, execution of the plans, and follow through. Accountable for WFM and inbound service levels for multiple business units including Sales and Servicing of over 12,000,000 calls per year. Proficient in the use of IEX, CMS and other call center software. 6/1998 - 9/2000 Bank One Corporation, Indianapolis, IN. Call Center Manager. Responsible for call center and direct mail coordination, including vendor sele ...