S Gardner Location: Riverview, FL 33578 ... n management, I have found that by setting goals, clearly defining standards, holding staff accountable and building team morale through employee recognition programs, my departments proved to be successful as a result of this approach. I am a big proponent of ongoing training. I believe that when employees have the tools and knowledge to perform their job, it builds an elite team. Quality and professionalism is the key component to providing excellent Customer Service.Professi onal ExperienceDirect or of Operations, Tech Health, Tampa, Florida 2004 - 2009Oversaw a 24/7 Customer Service call center with 120 employees and annual revenue of 80 million dollars.Oversaw the daily operation ...
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A Wilfong Location: Ocoee, FL 34761 ... dies 1989 - 1991 New Life Bible College Cleveland, TN 1985 - 1989 Hickory High School Hickory, NC General Studies-Obtained diploma WORK EXPERIENCE SunTrust Bank-Fl4/2008-Pr esentCore 2 Customer Care RepresentativeAs a customer care specialist, answering inbound calls from clients of SunTrust, at one of the main facilities in Orlando, Fla. Duties include everything from simple account maintenance, to complex online banking troubleshooting for clients. Also make sales referrals to clients, looking for ways to upgrade existing accounts. Operate various window applications, in addition to using a multi-function phone system. Call center environment.Nati onal Vendor Services-Fl11/20 06-1/2008 ...
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N Baktis Runyon Location: Oldsmar, FL 34677 ... management experience in customer service, training, sales, and marketing. Expertise in administration, operations, direct selling, telemarketing, sales analysis, sales force management, planning, budgeting, staffing and communication. Managerial Abilities . Sound knowledge of Call Center Operations and training . Proven administration skills . Planning, organization and follow-up of projects . Managing efficiently the unforeseen, unexpected . Preparation, management and follow-up of budgets . Strong negotiator . Efficient leadership, rapid decision maker, sound judgment . Management and motivation of personnel . Adapts quickly to changes and needs of an organization . Exce ...
93 hits
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E Williams Location: Jacksonville, FL 32246 ... omplex projects, defining project priorities and delegating tasks. Quickly learns procedures and methods. Friendly- can get alone well with others. Dependable-can work without supervision. Demonstrated accuracy, attention to detail and ability to work well in a teamEmployment History Crew10/2007 - CurrentMc DonaldDuval, FLRequested customer orders and depressed keys of multi-counting machine to simultaneously record order and compute bill. Selected requested food items from serving and storage areas and assembled items on serving tray or in takeout bag. Notified kitchen personnel of shortage and special orders. Served cold drinks, using dispensing machine, and frozen milks and desserts, ...
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F Canup Location: Trinity, FL 34655 ... and Customer Service. Exemplify keen expertise in designing and implementing strategies and plans to optimize operational efficiency, increase sales, and improve performance. Possess strong qualifications in leading and motivating sales teams to deliver the highest quality and integrity products and services. Accustomed to establishing win-win relationships with diverse customers by addressing their needs and ensuring utmost satisfaction. Proven ability to multi-task in a fast-paced and fiercely competitive Call Center environment. Willing to relocate within United States.AREAS OF EXPERTISE Project Management and Operations Outstanding Customer Service and Recovery Time and Budget Forecasti ...
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T Mccormick Location: Coral Springs, FL 33071 ... s partnersHistory of consistent success in varied and changing environmentsSucc essful in deploying & u tilizing quality tools & p rocesses A practical problem solver using analytical, communication, and creative skillsStrong leadership, teamwork and organizational skills FORMAL EDUCATIONNY School of Printing – Printing Pressmen:NYC Technical College (AAS in Production Management)Brook lyn College (Computer Science)Extensiv e continuing professional education and training – focused on business services, management, quality and business leadership. PROFESSIONAL EXPERIENCECOLONI AL PRESS INTERNATIONAL INC. September 06 to January 09Customer Service:Mana ...
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B Laplante Location: Hialeah, FL 33012 ... MessengerDel ivering and receiving client's money and valuables. Maintain constant safety and control of armored vehicle and valuables. Loading and unloading vehicle and completing appropriate documentation. Fluent in ATM servicing for Citi Bank, Bank of America, Cardtronics, Tropical Financial, Eastern Financial, Colonial Bank, and Bank Atlantic ATM's.March 2004- Dec. 2008 New Global Aviation LLC.Sales Representative/M anagerResponsibl e for sourcing and sales of Industrial Products for the airline industry and related industries. Negotiate and prepare sales contracts. Cultivate business through product applications and upgrading to increase customers efficiency. Aided in accounting keepi ...
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J Burnside Location: Largo, FL 33771 ... 100+% production rate forClient established goalsCUSTOMER SERVICE /DIRECT SALES (West Marine):Placed Orders; Provided Customer Service; Resolved Customer Concerns; ProcessedSpecial Orders; 90+% Conversion Rate on Orders; Achieved a High TechnicalProfici ency Rating StatusMILITARY: (Major, USAF, Retired. 20 years)Manager; Administrator; Commander; Military Magistrate; Director of the UnitedStates Air Force's 4-Year Scholarship ProgramEDUCATION :Masters of Public Administration, Auburn UniversityBA, University of MinnesotaAA, Computer Science, Colorado Technical CollegeAWARDS:Un ited States Air Force's Executive Officer of the YearUnited States Space Command's Outstanding Administrator of th ...
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M Riley Location: Fort Lauderdale, FL 33311 ... 954-816-7307 Mtriley1@comcast .net Experience2005-2 009 Al Hoffer's Pest Protection Coral Springs, FloridaClient Services RepresentativeMo nitor accounts for Integrated Pest Management.Respo nsible for Customer Service and accounting of same.Customer Service Expert in Residential, Commercial, and Special Services accounts.Train all new staff.Monitor Sales Associates, Technicians, and Office.Audit all new business contracts and finances. Sell new services.Maintai n existing renewals with scheduling of sa ...
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M Jones Location: Pembroke Park, FL 33023 ... sp;p lans. March 2007 - November 2008 Highland Security Fort Lauderdale, FLSecurity office Monitoring every vehicle and customer that enter and exit the company, monitor security cameras September 2005 - April 2007 The Athletes Foot Miami, FLSale Representative Responsible for cashier duties, customer service, stockroom organizer, implemented training course for new recruits September 2005 - January 2006 United State Postal Service Miami, FLPackage Clerk Data entry for package tracking, create reports, file records, package and label Education Miami Carol City2005 High School Miami, FL Qualifications Customer service, Sale, Data E ...
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