R Pecze Location: Broomfield, CO 80020 ... www.linkedin.com /in/robertpecze pecze@yahoo.com OBJECTIVEExperie nced results-oriented senior manager seeking position with international technology firm that can offer a stimulatingprofe ssional atmosphere. I offer experience in profit and loss management, international operations, businessdevelopm ent, sales management, sales operations, service operations, call center design/operation s, storage,systems/ servers, software development, manufacturing, and organizational development. ...
97 hits
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R Salazar Location: Westminster, CO 80020 ... th contact center and non-contact center environments providing consistent high quality customer service in both technical and non-technical environments.Cor e Strengths: Performance Measurement and Improvement, Team Building and Leadership, Quality Assurance, Staff Management, Relationship Building, Regulatory Compliance, Contact Center Metrics, Reporting, Analysis, Strong Work Ethic, Results and Detail Oriented________ ________________ ________________ ________________ ________________ PROFESSIONAL EXPERIENCE:Westw ood College-Online Campus Westminster, COManager School of TechnologySignif icant Contributions/Re sponsibilities:* Changed call center metric focus and immediately dropped aban ...
95 hits
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R Donato Location: Centennial, CO 80112 ... A high-performing, self-motivated leader seeking a management position, at a top national organization, to utilizemy outstanding skills in customer service, sales management, communications and employee motivation.SUMMA RY OF QUALIFICATIONS Demonstrated ability to implement human resource and employee development functions that significantly increaseemployee retention and help minimize training costs while ensuring exponential sales growth. Expert schedulingtalent s that allow for maximum efficiency and accuracy. Established track record of consistently exceeding internaland external expectations through business expansion, procedural streamlining, facility restructuring and projectexecuti ...
93 hits
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J Syracuse Location: Loveland, CO 80537 ... sight is enhanced by a working knowledge of several modern business tools and computerized business systems. strengths:Proven history of complete ownership and accountability for all assigned tasksISO 9000/9001 documentation and ISO copy managementMeticu lous attention to detail and tremendous work ethicResource Management - Broad experience in developing a diverse staff into a high functioning operating unitRECENT ACHIEVEMENTS:Rec ipient of the Innovative Quality Leader Award for Q3 2008 with StarTekGenerated $280K in client savings through implementation of Six Sigma Lean Mgmt at StarTekImproved Customer Satisfaction Score to highest level of "10"Recipient of "Straight A" Report Card on ...
91 hits
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B Lawson Location: Denver, CO 80236 ... t communication skills. Good at building relationships with customers or employees.Over 7 years in high paced work environments. From customer service to management in every company I have been employed. I do really well in call center environments.Tec hnically skilled with Windows, Macintosh operating systems. I am good with Word, Excel, and PowerPoint programs.KEY COMPETENCIESCust omer ServiceTechnical SupportSalesCall center managementPublic speaking/ PowerPoint presentationsPOS systemsInventory managementCompla int handlingEDUCATIO NKennedy High School graduated May 2001.WORK EXPERIENCECustom er service management, off and on from 2001-2010Blockbu ster Video, 5365 S. Wadsworth blvd, ...
89 hits
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A Veech Location: Littleton, CO 80128 ... eloping and implementing business plans, enforcing regulatory compliance, hands on management of operations, attracting, motivating and developing employees and establishing high levels of performance. Transferable Skills Client Relations Project Management Team Builder/Mentor Process Improvement Outsourcing RecruitingTraini ng & Development Budgeting Change Management Professional Experience SYKES Enterprises, INC., Sterling, CO. Account Manager 1/09 - PresentResponsib le for 4 lines of business, 12 team managers, Quality Assurance and 185 agents. Call Center services approximately 600,000 calls annually regarding trouble shooting Kiosks, printers, Photo Lab probl ...
87 hits
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R Pringle Location: Colorado Springs, CO 80911 ... ars of Management experience, 21 years of Training experience, 21 years of Customer Service experience, 7 years of Quality Assurance experience, 7 years of Call Center experience, 7 years of Administrative experience, 5 years of Operations Management experience, and 5 years of Retail Management experience. A very dependable, dedicated, and hard-working individual. Major strengths include strong leadership, competent, strong team player, attention to detail, able to multi-task, self-motivated, results-oriented , computer and Internet literate. Excellent problem-solver with high integrity and strong organizational and communication skills. Fosters a continual improvement in processes ...
85 hits
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J Gallo Location: Strasburg, CO 80136 ... ades, as well as providing service to customers with complaints and providing solutions to any problems that arise within the trades for the day. NMS Clerk Responsibilities : Assist traders in their risk management and market making activities. Vacation Trader: Maintain an accurate count of office personnel usage of personal, vacation and sick time, as well as allocate stocks of those out of the office in order to maximize productivity for each days trades. Block Trader: Trade Institutional customer orders as well as provide color to the sales traders from retail orders as well as from news services.Hybrid Trader: Partner with our IT department on a system that pairs live traders with ...
83 hits
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P De Sousa Location: Parker, CO 80138 ... essional leveraging 17+ years of sales, service, marketing and operations leadership experience * Strong executive leader with proven ability to competitively position companies into global marketplace * Articulate communicator, transcending global language and cultural barriers across all corporate levels * Strategic account manager, driving new and embedded revenue growth and competitive advantage * Six Sigma efficiency specialist, implementing "best practices" and improving KPIs * Skilled technology analyst, introducing leading-edge solutions * Top performer who thrives in a high-expectation , high-stress environment * Confident decision-maker * Architect and leader of high-performance g ...
81 hits
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S Kiker Location: Aurora, CO 80012 ... of customer service and sales experience. I have approximately 10 years experience in the automotive world as a customer care consultant, an F&I Manager, and an Internet Manager. My strongest talent is knowing how to take exceptional care of the customer. The customer's best interest is always my best interest and they can sense that. The gap in my work history was due to being very sick along with two major surgeries. I am seeking a career as a Customer Care Expert in a manager capacity with the right dealership that cares about service as much as I do. The right fit for me will be with a highly ethical group of Pro's. I look forward to finding this fit as soon as possible becau ...
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