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Customer Service Director Resumes in California

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1.
J Kramer
Location: RANCHO BERNARDO SAN Diego, CA 92128
... y Control MonitoringBudget ing Preparation and ImplementationPr oactive LeadershipSkille d Customer LiaisonEffective Team Development Division Management LeadIncreased Profit MarginsMatrix Development and ImplementationHi story of Career Assignments & Accomplishments: Senior Manager , SBC/AT&T, San Diego, CA, 2000 - PresentSBC/AT&am p;T Career Highlights:Promo ted from Senior Account Executive to Senior Manager 2001.Has achieved or exceeded all weekly, monthly, quarterly and annual goals with respect to matrixes of average handle time per call, average hold time per call, average sale per call, adherence of employees to schedules assigned by force management, customer response matri ...

97 hits
2.
B Kriner
Location: Rancho Cordova, CA 95670
... ject, Training, Compliance, IT, HR, Recruitment & Management ExperiencesEDUCA TIONB. S. Degree: BSEE, California State University at Northridge California. Dean's list, honor'sGPA-3.8, Dean's List, Tau Beta Pi Honor Society, IEEEProduct Architecture-Int el University, Statistical process control-San Jose State, BPX Class-Cisco CertifiedSKILLS Ability to manage staff, ability to motivate and build skilled teams Strong communication & interpersonal skillsStrong analytical & problem solving skills with planning/organiz ational skillsStrong presentation, negotiation, networking & influencing skills. Extensive knowledge/unders tanding of business processes & systems, Contract ...

95 hits
3.
V Titov
Location: Huntington Beach, CA 92648
... leader with a consistent history of organizational support and outstanding record of delivering quality performance. Directed and implemented numerous strategic initiatives to cut costs and reduced office workflow. Developed personal and strategic relationships with business partners both domestically and internationally. A team builder with problem solving strengths that brings growth and enhanced motivation to the entire organization.Com prehensive Knowledge & ExperienceExecut ive Administrative SupportInternati onal Business RelationshipsEve nt/Trade Show Planning and ImplementationMa intain All Office Equipment Including Phone Systems, Computers, Software, Copiers, Furniture &a ...

93 hits
4.
T Withana
Location: Ananheim, CA 92804
... g its business goals and continue my development as a business professional. EDUCATION:Pursin g a masters degree in Business AdministrationUn iversity of Phoenix, Diamond Bar/Costa Mesa Expected graduation date: May 2010BA: Social Science with a minor in PsychologyUniver sity of California, Irvine Graduation date: June 2006SUMMARY OF SKILLS:Excellent written and verbal communication skills.Experienc ed manager - small and large groups.Detail and achievement oriented. Able to multitask and provide service oriented efficient resolutions.Valu able individual contributor and team player.Capable of providing constructive coaching to direct and indirect reports.Well versed in following comput ...

91 hits
5.
G Arias
Location: Long Beach, CA 90806
... Controller/ AccountingPROFES SIONAL PROFILE . 15 years experience in Customer Service Inbound/Outbound telemarketing Financial strategist/Corpo rate Controller focused on achieving both top-line sales growth and bottom-line profitability Goal oriented manager with experience leading teams through dramatic change and improvement. Over twenty years of management experience in the Marketing, Sales, Banking and Financial Services sectors. Progressive management experience developed in three countries (Argentina, Mexico and USA) Consistently meeting or exceeding call center metrics requirements within both in-house and 3rd party environmentsDesi gn and implement programs to ensure the effective ...

89 hits
6.
L Bolanos
Location: Santa Clarita, CA 91350
... consumer products industry experience and a track record of propelling growth and performance. Proven success reinvigorating struggling enterprises through innovation, teamwork, project management, and process improvement strategies and tactics. Dynamic and motivating leader, enacting corporate climate change and creating metrics to mobilize internal teams to superior levels of productivity. CORE COMPETENCIES Ø Leadership Ø Team Building Ø Metrics Quality Management Ø Project Management Ø Change Management Ø Strategy Ø Problem Solving Ø Process Improvement PROFESSIONAL EXPERIENCE MGA ENTERTA I NMENT VAN NUYS, CA ...

87 hits
7.
B Culp
Location: Escondido, CA 92027
... mer service, dataentry, and product knowledge in the phone service, tele-sales, flooring, literature,music /dvd, home improvement and banking industries. I have over 13 years experience in management, over 3 years in debt collections, 11 yearsexperience in phone sales, over 9 years experience in retail sales and 20 years experiencein customer service. I have knowledge of several different computer and phone systems. I am proficient at 10-key and typing and have over 9 years experience running a cash register. I also have 9years experience in daycare and was a preschool teacher's assistant.I am a dedicated, fast-learning, hard-working employee that will strive to succeed andexceed in any task ...

85 hits
8.
P Bird
Location: San Diego, CA 92130
... ng leader recognized for innovative organizational development, infrastructure creation, people mentoring, leadership and communication skills. Business, strategic planning, and process improvement acumen. Ability to thrive in start-up to multi-national companies and cross-functional team leadership roles. Expertise includes: Global Organizational Development Revenue generation/budge tary control ISO/FDA Compliance Complaint/proces s service improvementStrat egic Planning/ Process Improvement Staff Development/mana gement Quality Improvement/Cust omer Care Acquisition/Inte gration ManagementCross Organizational Management ...

83 hits
9.
J Allen
Location: Santa Clarita, CA 91387
... ard work, enthusiastic people and management skills.Work experience 2001 - 2009 ACTION TRAVEL PhilippinesEntre preneurManaging the business, Hiring and supervising employees, developing sales and marketing strategies. Although many competitors I have achieved growing into one of the top agencies in our area by implementing sales and marketing strategies. I built the business to three locations with a variance of 6 to 10 employees.1985-2 001 HARTER'S DISTRIBUTING CO. (FORMICA CORPORATION)Nort h Hollywood, California Outside Sales RepresentativeAs an outside sales representative for the largest at the time Formica distributor in the U.S. (and half owned by Form ...

81 hits
10.
E Tietz
Location: Beaumont, CA 92223
... S I went through training in skincare and makeup application. I handled daily customer service issues and daily register requirements. I worked events for Lancome as well as the department store. Hallmark (Nov 2006 – Jan 2008) -Merchandising AssistantSan Bernardino, CA I learned how to change store floor plans. I was able to organize window displays and store floor setups. I learned how to do inventory and store damages. I handled daily customer service and register requirements. San Manuel Indian Bingo and Casino (Dec 2004 – Sept 2006) -Bullet Bingo ClerkHighland, CA I learned to handle large amounts of money. I went through intensive customer service training. I handled daily customer ser ...

79 hits
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