Customer Service Jobs

Job Title: Customer Service Rep. Company: Global Sources Suppliers Location: Lake Worth, FL Description: Responsibilities: Creating reports showing past due accounts Calling past due accounts Holding new purchase orders for customers with past due balances Granting terms & determining appropriate credit limits Handling special credit arrangements & deviation from standard terms of payment Settling customer disputes, such as short payments, short shipments, and granting credit memos Submitting accounts to collections when an account is deemed uncollectible Daily check deposit Working with QuickBooks Required Skills: Microsoft Word, Excel, & preferably QuickBooks Multi-User Excellent verbal & written communication Ability to calmly & professionally handle stressful situations with customers of all temperaments Self-motivated/takes initiative & works diligently under minimal supervision Ability to multi-task with multiple interruptions Problem solving & detail oriented Basic math skills Excellent attendance & punctuality

Job Title: Customer Service - Will Train Company: SOMT Location: Atlanta, GA Description: Customer Service - Will Train! Work at Home We are looking for talented clerical and office professionals to do data entry and customer service. These opportunities are full and part-time If interested, please forward a resume for immediate consideration. Relevant experience is required. Office equipment and major software package familiarity is preferred. Qualified candidates must also be able to use MS Word software program. The pay is good...ranging from $15 to $18 an hour. Vacation, Sick Leave, Insurance, Retirement Package If you are interested in a job interview please email Register to View -recruiters.net I look forward to hearing from you! Sincerely, Nancy Long National Recruitment Our clients have come from the following backgrounds: part-time, receptionist, medical assistant, medical transcription, sales, driver, customer service, administrative assistant, manager, data entry, healthcare, retail, dental assistant, marketing, medical receptionist, part time, customer service representative, medical billing, clerical, executive assistant, call center, entry level, dental, office assistant, full time, administrative, cashier, part-time job, analyst, health care paralegal, medical, store manager, security, office manager, college, payroll.

Job Title: Customer Service Company: Beam Reach Location: Tamarac, FL Description: We manufacture and distribute niche products to the massage and spa industry. Our customers are domestic and international distributors and spas. If you are the type of person who prides themselves on taking initiative to provide excellent customer support, have a pleasant phone manner and are well-organized, we would like to talk with you. This is initially a part-time position, several days per week.

Job Title: Customer Service Specialist (Printing or Paper Industry Required) Company: Location: Santa Ana, CA Description: Customer Service Representative is responsible providing friendly and effective service, assisting customers in the self serve area and by producing high quality documents in a timely manner which meet or exceed the customer's expectations. This position provides excellent customer service by demonstrating a Customer First sales mentality. Position Responsibilities: - Manage individual customer accounts, understand and react to unique customer demands and applications. - Manage various vendors to provide reasonably priced, high quality print alternatives for clients. - Understand offset printing standards, pricing, job submission practices and turnaround times for multiple third party vendors. - Obtain specialty quotes and make vendor selections. Ensure accurate calculation of prices and margins in all quotations and orders. - Monitor compliance to ordering procedures and vendor compliance to quality performance and on-time delivery. - Evaluate quality standards for offset print, specialty products and finishing and consistently apply them to every order. Handle returns and re-dos, resolving all specialty print order issues directly with the vendors. - Ensure vendors are selected and procured that offer competitive rates in order to maintain set standard profit margins. - Maintain all specialty print records and logs and handle all necessary invoicing approvals. - Maintain a clean and safe work environment, following established safety procedures in use of equipment and in handling product. - Contact customers, couriers, outside vendors, Commercial Account Managers and call center personnel. Route calls internally as necessary. - Adhere to all Company policies and procedures. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Job Title: Retail Wireless Customer Service Associate - Boston, MA Company: Flextronics International Location: Boston, MA Description: Do you have a passion for today's cellular wireless technology? Are you interested in working with cutting edge wireless products and services? Do your friends and family come to you with all their cellular troubleshooting problems? RTS builds client loyalty by providing world class service, dynamic sales, skillful education, and expert support to today's cellular customers. Technology moves fast and we move with it! Learn, Grow, Advance Retail Technical Services Currently has positions available in the Boston area. Retail Wireless Customer Service Associates will Provide face-to-face frontline customer support and accessory sales in the technical service department of a major wireless carrier's retail location. Meet minimal quota for non-commissioned up-selling of accessory equipment such as phone chargers, ear pieces, enhanced features, etc. Establish strong rapport and trust with customers. Program, troubleshoot and test cell phones and equipment. Instruct customers on proper use of cell phones and equipment. Analyze repairs and schematics to determine if extended repair is needed. Exchange cell phones and process all warranty claims. Accurately document customer interactions in multiple platforms. Perform opening and closing duties within the technical service department andother duties as assigned. Work a flexible rotating retail schedule that includes nights, weekends, holidays, and some overtime What makes RTS a fit for you Competitive pay Quarterly bonus potential. Vacation, sick, and personal time benefits 401(k) plan with company match Comprehensive core benefits that include medical, dental, vision, and prescription drug coverage Benefits that offer you the opportunity to choose plans and programs that meet individual and family needs Fantastic work/life advantages that include tuition reimbursement and employee assistance programs Continuous learning. Advancement opportunities focus on promoting from within High-energy environment that promotes teamwork Being part of one of the fastest growing industries out there! Learning the latest and greatest wireless advancements before anyone else This won't be just a job you will love, but a career where you can grow! Are YOU ready to join the best wireless support team in the business?

Job Title: Customer Service Representative Company: Bisk Education Location: Tampa, FL Description: Bisk Education, which facilitates the promotion and online delivery of degree and certificate programs from the nation's leading traditional universities, is currently seeking a Customer Service Representative. The Customer service Representative will coordinate with Students (via phone or email) and Sales Floor Representatives, Support Departments, Supervisors and Managers (via phone, email or in person) in an effort to track and resolve student issues. The ideal candidate should have a desire to help others aspire to their educational goals. Also, the ability to empathize with students while objectively resolving inquires/concerns is a definite plus. Principal duties and responsibilities: Investigate and resolve student concerns/inquires via phone calls and email Troubleshoot problem resolution using various databases and software systems. Resolve a variety of concerns ranging from, but not limited to (balance disputes, refund inquires, declining orders, shipping, and payment plan changes). Partner and intercede with Support Divisions (Administration, Accounting, Shipping/Production and Technology) to resolve enrollment, shipping, and Access/Application abilities. To ensure the Customer experience is positive to promote retention and growth for the company. To coordinate with multiple departments to efficiently resolve the needs of the student while effectively and professionally representing the University Alliance. Multi-tasking. In this position you have to be able to answer emails and incoming calls while also resolving prior submissions timely and efficiently. Knowledge, Skills and Abilities Required: Representatives must behave professionally in an environment that is conducive to servicing customers both internally and externally with respect, excellent listening skills, and exceptional phone presentation. Successful candidates must have the ability to multi-task while being detail oriented and resourceful. They must also possess strong verbal and interpersonal communication skills and will be held accountable for resolving a variety of occurrences in a timely manner. Minimum of an Associate's Degree (to relate to the student's who are pursuing higher education) Qualified candidates please visit the following link to submit your resume: https://home.eease.adp.com/recruit/?z=a&id=508893&y=b Ref Code CSR-0610 EOE

Job Title: CSR for Ecommerce Healthcare Company Company: Location: Baltimore, MD Description: Customer Service Position Company: Just Health Shops Location: 17737 New Hampshire Ave. Ashton, Md. 20861 Status: Full time Career level: Prefer 2 years call center/ retail / health care customer service, must have college degree, would consider recent college graduate Customer Service Representatives are an integral part of Just Health Shops, our rapidly growing catalog and online e-commerce company that provides a complete line of products for families? health care needs. Since 2001, we have served customers over the entire US, as well as internationally. We?re excited about opening several new online stores this year and expect that our new CSR can rapidly learn and grow as our company grows. We?re looking for someone who is great on the phone, is smart and who really enjoys assisting callers. The ability to multi-task and to work with several computer systems at once is important. This position allows you to share previous experience and knowledge and has potential for advancement for the right candidate. Essential responsibilities include: -Answer phone, take product orders using order manager software -Provide customers with information about various products -Handle customer concerns via phone using perfect grammar and calm tone of voice -Email correspondence, paying attention to detail and spelling -Process orders for shipment, place orders from manufacturers -Prepare shipping labels -Process catalog requests from professionals and consumers Our Customer Service team members have a friendly, customer focused attitude and take pride in their work. They also possess impeccable communication skills, a positive attitude, are team players, detail oriented, computer savvy and can work independently. If you enjoy working for a stable, growing business and find it rewarding to help families select products that improve their health, you will enjoy working here. Experience in a call center or in retail preferred. College education required with at least 2 years of practical work experience. Hours: Permanent Full-time- M-F 8:30-5:30, own transportation. Initial one month paid probationary period. Salary: Dependent on experience; provide health insurance stipend, vacation and retirement plan Contact: Please email your resume to Register to View , with contact phone information. Include a cover letter describing why this job would be a good fit for you. Resumes without a cover letter will not be considered. Visit justhealthshops.com to learn more about some of our products and current online stores.

Job Title: Customer Service Manager Company: Golfsmith International, Inc. Location: Austin, TX Description: Customer Service ManagerTracking Code216979-971Job DescriptionThe Manager, Customer service directly manages the customer service team responsible for resolving customer service issues. This role will include staffing, establishing and monitoring policies, analyzing call and email trends to identify bottlenecks and suggest process improvements.* Develop strategic and tactical business initiatives to address operational and process gaps to achieve efficiency gains* Create a "World Class" customer service team, responsible for turning detractors into promoters of the Golfsmith brand.* Responsible for overall team performance including conducting performance reviews to evaluate productivity and improve work flow.* Report to upper management on customer satisfaction, keeping management aware of escalating situations.* Monitors random calls to improve quality, minimize errors and track associate's performance.* Creating a customer friendly enthusiastic work force through empowerment and fostering teamwork.* Coordinating the customer service efforts with order processing, shipping and fulfillment.* Provide weekly status reports to senior department manager.* Communicates with internal teams as needed, ie merchandising, shipping and accounting.* Prioritizes daily work load ensuring Customer issues are being addressed efficiently and in a timely manner.* Provide leadership, coaching, and team building within the Contact Center.* Adheres to departmental budget* Communicates departmental and company initiates to the Customer service teamRequired Skills* 5 - 7 years experience working in a call/contact center environment with 2 years supervisory experience.* Must possess a full range of knowledge of policies, procedures, compliance requirements and systems with a call center* Committed to providing 100% customer satisfaction* Excellent customer service skills, effective supervisory methods and thorough knowledge of call center dynamics* Ability to analyze and interpret data: Call Center metrics, and performance management metrics* Ability to handle multiple tasks and projects in a fast-paced call center environment* Must be flexible to changes based on business needs; must be dependable and self-motivated* Strong and effective communication, organizational, coaching, motivational, interpersonal and problem solving skills are essential* Posses a superior level of technical understanding and experience in call center technologies.* Intermediate level skills in MS Office applications with strong emphasis in MS Excel* Ability to work a flexible schedule (shifts) on short notice as needed, position requires occasional weekend work.Job LocationAustin, TX, US.Position TypeFull-Time/Regular

Job Title: 30 Customer Service Representatives Needed Company: Williams-Sonoma, Inc. Location: Las Vegas, NV Description: WILLIAMS-SONOMA, INC. Est. 1956 POTTERY BARN Customer Care Center Seeking 30 Service Associates CAREER FAIR: TUESDAY, AUGUST 10TH & THURSDAY, AUGUST 12TH 3 PM 6 PM 10000 Covington Cross Dr. Las Vegas, NV 89144 Pottery Barn Customer Care Center is seeking 30 service oriented individuals to take Sales and Service calls from our customers. Sales calls require the ability to sell and engage the customer in our products. Service calls require the ability to address customer questions and concerns regarding the product and delivery information. Strong communication and negotiation skills are a must. One year of previous Service experience is required. Candidates must be computer literate in MS Word and Excel and be able to navigate through multiple screens. Our Service Associates enjoy: $10.40 / hr. 401(k) Retail Discount 40% off on most items Casual Attire Fun contests / reward and recognition programs Quarterly Associate Appreciation events Lots of Promotional / Growth Opportunities If you are unable to attend the Career Fair, please apply Monday Friday / 8 am 5 pm at the same address. Williams-Sonoma, Inc. promotes a drug-free work environment and EOE View all Jobs Learn More Send this to a friend

Job Title: Call Center Supervisor Job Company: Affiliated Computer Services Location: Anderson, IN Description: Call Center Supervisor Job Affiliated Computer Services, Inc. (ACS) is expertise in action. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.This position entails strong leadership and team coaching and quality monitoring.The ability to multi-task, and the ability to work flexible hours and days (days and evenings as well as weekend work.)You will coach a team of 12 inbound call center agents and handle escalated calls as needed.Proficient in MS office suite, especially excel for reporting purposes)Experience with IEX and Avaya systems is a plus.Must have at least 1 year supervisory experience and must have a minimum of 6 mo's to 1 year call center experience, preferably in a leadership role.Wireless call center experience is a plus.Directs and/or manages all activities associated with Call Center operations, including developing and implementing policies and procedures on systems.Establishes and implements performance and service standards.Develops and implements process and/or operational improvements to enhance efficiency and effectiveness of operations.Ensures productivity meets or exceeds service and quality standards.Develops departmental budget and controls costs.All other duties as assigned.ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling Register to View or by sending an e-mail to Register to View -inc.com.