Customer Service Jobs

Job Title: Customer Service Rep. Company: SFC Location: West Palm Beach, FL Description: Handles requests from new and current customers on orders billing or changes to current orders, resolving issues on the first call. Utilizing active listening skills and exceptional communication skills to understand and address customer questions and concerns and take a consultative approach to match products to each customer's needs. Strives to achieve the minimum benchmarks in call-handling metrics; including calls handled, handle time, AUX time, and Quality Assurance scores Minimizes transfers and increase the customer experience by taking ownership of the issue until resolution Provide detailed product information to solve customers’ telecommunication needs on every call. Strives to retain customers by providing outstanding service on every call Investigates and resolves inquiries, disputes and complaints regarding customer service. Utilizes multiple computer systems to initiate, track, resolve and document customer service needs. Perform other customer service duties as assigned. Become proficient with client programs and develop product knowledge. Record and verify names, addresses, purchases and reactions of prospective customers. Maintain professional attire that adheres to SFC standards. Follow company policies and procedures

Job Title: Call Center Agent Company: RMA Worldwide Chauffeured Trans. Location: Rockville, MD Description: Call Center Agent/ Nights & Weekends RMA Worldwide is a leading provider of high end customer service in the corporate sedan/limousine market. We are seeking an energetic person w/ excellent telephone and communications skills for our Rockville office. Ideal candidate should be able to multi task in a fast paced environment. Call center experience is a PLUS. If you would enjoy working in a professional fun atmosphere with competitive pay, paid vacation, health insurance and an opportunity for advancement.

Job Title: Customer Service Rep Company: John Tisdel Distributing, Inc. Location: Mason, OH Description: John Tisdel Distributing, Inc., a wholesale distributor of upscale kitchen appliances serving a six state area, has an opening for a full-time Customer Service Representative at our Mason, Ohio office. The successful candidate will present a pleasant professional appearance and excellent verbal and written communication skills. Strong data entry and database management skills in a Windows environment are required. Experience with SYSPRO Operating System a plus. Visit our website at jtdinc.com

Job Title: Customer Service Rep. Company: SFC Location: Las Vegas, NV Description: Strives to achieve the minimum benchmarks in call-handling metrics; including calls handled, handle time, AUX time, and Quality Assurance scores Minimizes transfers and increase the customer experience by taking ownership of the issue until resolution Provide detailed product information to solve customers’ telecommunication needs on every call. Strives to retain customers by providing outstanding service on every call Investigates and resolves inquiries, disputes and complaints regarding customer service. Utilizes multiple computer systems to initiate, track, resolve and document customer service needs. Perform other customer service duties as assigned. Become proficient with client programs and develop product knowledge. Record and verify names, addresses, purchases and reactions of prospective customers. Maintain professional attire that adheres to SFC standards. Follow company policies and procedures

Job Title: Customer Service Representativ Company: Vision Broadcast Network Location: Ft Lauderdale, FL Description: Looking for a limited number of career-oriented team players with excellent communication skills to participate in the ongoing development, production, and international launch of educational medical television programming Candidates should be: Creative professionals Great communicators Computer literate Have a strong work ethic Work consists of content development, story research, high-level phone conversations with physicians. Also qualifying them for participation in highly specialized television segments, which includes National cable television, Internet, and streaming video distribution. Applicants must be able to function in a high-energy, positive, and exciting work environment. Must have ability to present media contracts (sales experience recommended). Attitude is everything - We are looking for someone with a bright, fresh, cutting-edge, career oriented perspective. THIS IS NOT A FIELD PRODUCTION, EDITING, WRITING OR CAMERA POSITION LOCAL CANDIDATES ONLY

Job Title: ENTRY LEVEL CLIENT REP Company: Macey & Aleman , PC (d/b/a Legal Helpers, PC) Location: Chicago, IL Description: Legal Helpers is the country's most established and largest bankruptcy law firm. The company is headquartered in Chicago, IL but has over 30 offices throughout the country. Legal Helpers specializes in filing Chapter 7 and Chapter 13 bankruptcies as well as plaintiff representation personal injury, FDCPA, Social Security, and Worker's Compensation. Legal Helpers is a client-based organization dedicated to providing good customer service and fast results. A Legal Assistant is responsible for handling high incoming call volume from potential and current clients. Responsibilities: - Answering 70-100 incoming calls from potential clients including setting up consultation appointments, answering initial questions and creating candidate records in database. - Answering calls from current clients regarding billing, office locations, bankruptcy, documents and other questions. - Updating the database to include client information including calls and questions and how each situation was resolved.

Job Title: Full Time Sales Associate Company: Smithsonian Enterprises Location: Alexandria, VA Description: Full Time Sales Associate, Smithsonian Store The Smithsonian Museum Store in the Reagan National Airport is currently seeking a full time Sales Associate with retail sales or customer service experience. Become a member of the Smithsonian team and support the mission of the Smithsonian Institution! Qualified candidates will have solid experience and a proven track record in the following: Merchandising Cash Handling Shipping and Receiving Loss Prevention Exemplary Customer Service TO APPLY: Send resume with cover letter, including salary requirements to: Register to View Or fax to: Register to View . To apply in person, please visit the Smithsonian Museum store in the Reagan National Airport, Terminal B (on the Metrorail Blue Line). We offer competitive pay, flexible schedule, and a terrific work environment. Benefits include: Health, Dental and Vision Insurance Life Insurance Annual and Sick Leave Tax Deferred Savings Plan with Employer Contribution Commuter Assistance to help with Metrobus and Metrorail expenses Applicants must be available nights, weekends and holidays, lift and move boxes of merchandise, and must be able to pass the TSA Airport Security Clearance. Final candidate selection will be subject to the applicant successfully completing a pre-appointment background check and subsequent background investigation. Applicants are asked to complete and forward an optional Applicant Survey form available at http://www.sihr.si.edu/Forms/Applicant_Survey_Form.PDF Full position announcement can be viewed at http://www.sihr.si.edu/sbv/SE-10-0109.pdf No phone calls, please. EOE Due to the high volume of applications for Smithsonian vacancies, we are unable to confirm receipt of application packages.

Job Title: International Customer Service Rep. Company: Ambiance Personnel Location: Tampa, FL Description: Company Profile:Freight ForwarderJob Description:This position is for local residents only.Sorry, Visa / sponsorship not available.Freight ForwardingJob Requirements:- 3 - 5 years experience with international freight forwarding. - Strong knowledge of import/export in both air and ocean. - Exceptional customer service skills, and dealing with international clients. - Handle key accounts form A-Z. - Establish a strong rapport with customers, existing and new.Keywords: Retail, Customer Service, Freight Forwarding, Import / Export, International Logistics, Transportation

Job Title: Customer Support Supervisor Company: Computer Sciences Corporation Location: Sterling, VA Description: Customer Support Supervisor will work withinCSCs Helpdeskdepartment in Sterling, VA. Payroll/Tax knowledge is strongly desired and the ability to multi-task.Assists less experienced service center representatives resolve complex customer questions.Researches complex customer inquiries and responds to appropriate parties in a timely manner.Informs staff of service level issues and escalates issues to supervisor/manager in a timely manner to minimize corporate risk and enhance customer service experience.Assists with establishing and obtaining goals for acceptable performance in accordance with client service agreements.Provide occasional phone coverage when required.Interfaces with team members, management, and customers in reference to customer service issues.Reviews client reports on a weekly basis to ensure data integrity; prepares and submits report to management.Supervises daily transactions to ensure policy and procedures are in accordance with service level agreement.Assists supervisor/manager with the day-to-day operations of the customer service area, including training and/or mentoring less experienced staff.Recommends and/or initiates the selection and hiring of employees. Trains and evaluates employees to enhance their performance, development, and work product. Addresses performance issues and makes recommendations for personnel actions. Makes recommendations for salary increases, transfers and terminations to manager.

Job Title: Customer Service Rep.-Military Housing Quantico Company: Lincoln Military Housing Location: Quantico, VA Description: Employer Information About Lincoln Military Housing . View all our jobs Job LMH Customer Service Representatives are responsible for the over all appearence of the community,leasing, and resident relations. The CSR is also responsible for the day-to-day operation of the management office and leading the on-site team. Prior on-site leasing experience is preferred. Must be willing to work flexible hours/days/weekends/locations. Job DutiesThe Customer Service Representative works at the Management Office and reports directly to the Housing Manager.  Job functions include but are not limited to the following: •         Acknowledge and assist residents when they come into the office•         Tour models/homes when applicable•         Prepare monthly reports as designated by District Manager•         Keep accurate records of resident interactions•         Be familiar with policies and procedures as well as the names and          locations of other LPC communities•         Answer phones, take service requests and extermination orders, and enter into Lincoln Service Track•         Support Assistant Manager and Housing Manager with resident concerns•         Participate in resident events•         Make follow up calls for quality assurance•         Other duties as assigned by the District Manager