Customer Service Jobs

Job Title: Customer Service Rep. Company: SFC Location: West Palm Beach, FL Description: Handles requests from new and current customers on orders billing or changes to current orders, resolving issues on the first call. Utilizing active listening skills and exceptional communication skills to understand and address customer questions and concerns and take a consultative approach to match products to each customer's needs. Strives to achieve the minimum benchmarks in call-handling metrics; including calls handled, handle time, AUX time, and Quality Assurance scores Minimizes transfers and increase the customer experience by taking ownership of the issue until resolution Provide detailed product information to solve customers’ telecommunication needs on every call. Strives to retain customers by providing outstanding service on every call Investigates and resolves inquiries, disputes and complaints regarding customer service. Utilizes multiple computer systems to initiate, track, resolve and document customer service needs. Perform other customer service duties as assigned. Become proficient with client programs and develop product knowledge. Record and verify names, addresses, purchases and reactions of prospective customers. Maintain professional attire that adheres to SFC standards. Follow company policies and procedures

Job Title: ENTRY LEVEL CLIENT REP Company: Macey & Aleman , PC (d/b/a Legal Helpers, PC) Location: Chicago, IL Description: Legal Helpers is the country's most established and largest bankruptcy law firm. The company is headquartered in Chicago, IL but has over 30 offices throughout the country. Legal Helpers specializes in filing Chapter 7 and Chapter 13 bankruptcies as well as plaintiff representation personal injury, FDCPA, Social Security, and Worker's Compensation. Legal Helpers is a client-based organization dedicated to providing good customer service and fast results. A Legal Assistant is responsible for handling high incoming call volume from potential and current clients. Responsibilities: - Answering 70-100 incoming calls from potential clients including setting up consultation appointments, answering initial questions and creating candidate records in database. - Answering calls from current clients regarding billing, office locations, bankruptcy, documents and other questions. - Updating the database to include client information including calls and questions and how each situation was resolved.

Job Title: Customer Service Rep. Company: SFC Location: Las Vegas, NV Description: Strives to achieve the minimum benchmarks in call-handling metrics; including calls handled, handle time, AUX time, and Quality Assurance scores Minimizes transfers and increase the customer experience by taking ownership of the issue until resolution Provide detailed product information to solve customers’ telecommunication needs on every call. Strives to retain customers by providing outstanding service on every call Investigates and resolves inquiries, disputes and complaints regarding customer service. Utilizes multiple computer systems to initiate, track, resolve and document customer service needs. Perform other customer service duties as assigned. Become proficient with client programs and develop product knowledge. Record and verify names, addresses, purchases and reactions of prospective customers. Maintain professional attire that adheres to SFC standards. Follow company policies and procedures

Job Title: Customer Service Rep Company: John Tisdel Distributing, Inc. Location: Mason, OH Description: John Tisdel Distributing, Inc., a wholesale distributor of upscale kitchen appliances serving a six state area, has an opening for a full-time Customer Service Representative at our Mason, Ohio office. The successful candidate will present a pleasant professional appearance and excellent verbal and written communication skills. Strong data entry and database management skills in a Windows environment are required. Experience with SYSPRO Operating System a plus. Visit our website at jtdinc.com

Job Title: Customer Service Representativ Company: Vision Broadcast Network Location: Ft Lauderdale, FL Description: Looking for a limited number of career-oriented team players with excellent communication skills to participate in the ongoing development, production, and international launch of educational medical television programming Candidates should be: Creative professionals Great communicators Computer literate Have a strong work ethic Work consists of content development, story research, high-level phone conversations with physicians. Also qualifying them for participation in highly specialized television segments, which includes National cable television, Internet, and streaming video distribution. Applicants must be able to function in a high-energy, positive, and exciting work environment. Must have ability to present media contracts (sales experience recommended). Attitude is everything - We are looking for someone with a bright, fresh, cutting-edge, career oriented perspective. THIS IS NOT A FIELD PRODUCTION, EDITING, WRITING OR CAMERA POSITION LOCAL CANDIDATES ONLY

Job Title: Call Center Agent Company: RMA Worldwide Chauffeured Trans. Location: Rockville, MD Description: Call Center Agent/ Nights & Weekends RMA Worldwide is a leading provider of high end customer service in the corporate sedan/limousine market. We are seeking an energetic person w/ excellent telephone and communications skills for our Rockville office. Ideal candidate should be able to multi task in a fast paced environment. Call center experience is a PLUS. If you would enjoy working in a professional fun atmosphere with competitive pay, paid vacation, health insurance and an opportunity for advancement.

Job Title: Full Time Sales Associate Company: Smithsonian Enterprises Location: Alexandria, VA Description: Full Time Sales Associate, Smithsonian Store The Smithsonian Museum Store in the Reagan National Airport is currently seeking a full time Sales Associate with retail sales or customer service experience. Become a member of the Smithsonian team and support the mission of the Smithsonian Institution! Qualified candidates will have solid experience and a proven track record in the following: Merchandising Cash Handling Shipping and Receiving Loss Prevention Exemplary Customer Service TO APPLY: Send resume with cover letter, including salary requirements to: Register to View Or fax to: Register to View . To apply in person, please visit the Smithsonian Museum store in the Reagan National Airport, Terminal B (on the Metrorail Blue Line). We offer competitive pay, flexible schedule, and a terrific work environment. Benefits include: Health, Dental and Vision Insurance Life Insurance Annual and Sick Leave Tax Deferred Savings Plan with Employer Contribution Commuter Assistance to help with Metrobus and Metrorail expenses Applicants must be available nights, weekends and holidays, lift and move boxes of merchandise, and must be able to pass the TSA Airport Security Clearance. Final candidate selection will be subject to the applicant successfully completing a pre-appointment background check and subsequent background investigation. Applicants are asked to complete and forward an optional Applicant Survey form available at http://www.sihr.si.edu/Forms/Applicant_Survey_Form.PDF Full position announcement can be viewed at http://www.sihr.si.edu/sbv/SE-10-0109.pdf No phone calls, please. EOE Due to the high volume of applications for Smithsonian vacancies, we are unable to confirm receipt of application packages.

Job Title: Customer Service Support Representative Company: Lab Corp Location: Research Triangle Park, NC Description: The Genetic Services department of our Center for Molecular Biology and Pathology (CMBP) is seeking a customer service representative to join their team! This position will have first shift hours from 8am - 5pm Monday - Friday. CMBP is a leader in Diagnostic Genetics testing. The main duties of this position are to review all maternal serum screening orders performed at CMBP. The employee will review requisitions to ensure they are completed in full, ensuring all necessary clinical information has been included so that the laboratory can complete the requested test, and ensuring the appropriate test has been ordered. This position will also have a wide variety of administrative/clerical duties.

Job Title: Bilingual Order Entry-Customer Service Rep - Company: Location: Rochester, NY Description: Bilingual Order Administrator needed to enter orders and work directly with our valuable customers. Working with our Latin American customers, you will review purchase orders for accuracy, freight terms, transportation methods, etc. You must be willing to resolve discrepancies, and provide quotes for services. Fulltime position with benefits(Medical, Dental, Vision, 401K, 100% tuition reimbursement). Previous Customer Service in a manufacturing location is preferred. Must have at least Associate's Degree to qualify for this opportunity. Spanish and English is required for success. Send resume to Register to View Visit our website at www.qualitrolcorp.com Qualitrol Company, LLC 1385 Fairport Road Fairport, NY 14450

Job Title: Customer Service Agent for Small Commercial Insurance Lines Company: Selective Staffing Solutions Location: Amherst, NY Description: Selective Staffing Solutions is pleased to be working with a long time client, a local insurance brokerage, in their search for a:  CUSTOMER SERVICE AGENT FOR SMALL COMMERCIAL LINES This agency has multiple locations and is quite busy, thusly they are adding an additional Customer Service person to their team in their Amherst, NY office. This person must have at least 2 years experience in commercial lines of insurance with a primary focus on Small Commercial Lines. They will be taking over the maintenance of an existing book of business. It is preferred that applicants have prior experience working with an insurance brokerage that has many insurance providers, as this is the kind of agency they will be working with.Must have good computer skills as the company is GREEN and relatively PAPERLESS.ALL APPLICANTS MUST HAVE THEIR PROPERTY AND CASUALTY LICENSES!!! This is non negotiable.please send your resume in confidence to Register to View